Key skills knowledge and achievement example. Key skills on a resume

When compiling a resume, you should bet on indicating key skills. The more precisely you formulate them, the more likely it is that the employer will pay attention to you.

Types of Key Skills

In a large number of resumes, the task of the recruiter is to find exactly the one who will best meet the requirements of the employer. In the Key Skills section, help the employer understand exactly what your advantage is over other job seekers. Why formulate three to five of your main strengths.

There is no need to list all your duties that you coped with in your previous jobs, and business characteristics. Focus on what matters most. This is necessary in order to show that you can be successful in the desired position, indicated at the very beginning of the resume.

To types key features skills include:

• communicative;
• organizational;
• leadership;
• applied.

Try to answer the question “What can I do?”, Analyze job responsibilities from previous jobs, if they are related to the desired position.

Let's open a little secret: When you describe skills on a resume, build on the requirements and keywords from the job description. Then the employer is more likely to pay attention to your candidacy. If the key skills are significant for this position, then they should be reflected in the resume.

1. Communication skills contain information about the extent to which an employee will be able to contact colleagues and clients. These include:

• participation in negotiations;
• the ability to convince customers, motivate them, for example, to purchase a product or service;
• the ability to resolve disputes and smooth out conflict situations;
• Experience in dealing with customer complaints and objections
• proficiency in written and oral communication;
• participation in public speaking.

1. For job vacancies leadership position the candidate needs to focus on their organizational skills:

• alignment, optimization of business processes;
• successful project management;
• budgeting and strategic planning;
• Ability to multi-task and successfully deal with a large amount of information;
• strategic thinking.

1. In addition, the leader must have leadership qualities:

• the ability to properly motivate employees;
• team management skills (it is desirable to indicate the number of employees who were subordinate to previous place work);
• the ability to make decisions independently and be responsible for the result of the work of the team.

1. Applied skills are associated with the performance of specific performance duties. These include:

• usage level personal computer, office equipment skills;
• knowledge of office applications (Word, Excel, PowerPoint, etc.);
• ability to type quickly;
• skills in record keeping, personnel or accounting documentation;
• knowledge legislative documents, ability to work with legal systems;
• practical knowledge of GOST and SNIP standards;
• knowledge of foreign languages ​​(the level of knowledge and documents confirming it are indicated).

Examples of Key Skills for 2020

For each type of profession, there is a “set” of key skills that the employer pays attention to when selecting employees. Therefore, when compiling a resume, pay attention to a few examples of the design of this section.

For position sales manager household appliances key skills can be:

• direct sales;
• persuasion skills;
• excellent knowledge of the range of household appliances;
• knowledge of sales techniques.

For position PR-manager:

• availability of a contact base of journalists;
• article writing skills;
• possession of vocabulary in a particular area.

Job title administrator refers to the leadership, so the key skills include:

• leadership of people, the ability to resolve conflicts within the team;
• the ability to organize the work process;
• skills of independent decision-making, forecasting and strategic planning;
• the ability to take responsibility for their decisions and the result of the work of the team.

For engineer it is important to show specific skills, for example:

• knowledge of the principles of operation of equipment, specific features of the operation of mechanisms of varying complexity;
• management experience technical documentation, reading drawings;
• conducting skills scheduled work and in emergency response mode;
• knowledge of the regulatory framework in the field of engineering design, GOSTs, SNIPs;
• ability to work with application software.

Shop assistant must have the following characteristics:

• knowledge of the features of the type of goods being sold;
• knowledge cash discipline;
• skill to work in team;
• Confident in using a personal computer.

Applicant for a position accountant must indicate in the key skills section of the resume:

• experience in accounting, tax accounting, reporting;
• knowledge of the basics of tax legislation;
• experience in accounting, tax audits, audits;
• handling settlement operations wages, accounting of fixed assets, currency transactions, etc.

For driver important skills are:

• the presence of accident-free experience;
• Experience in driving executive cars or special equipment (if required);
• ability to navigate within and outside the city;
• experience in working with documents required for departure on a flight (waybills).

specific skills for lawyer are considered:

• knowledge of legislation in the field of civil, civil procedure, arbitration, labor law;
• ability to competently (from a legal point of view) draw up contracts, conduct legal expertise documents;
• skills of work in legal information systems;
• ability to provide legal advice;
• Experience in participating in court hearings.

Cashier associated with the receipt and disbursement of cash Money so his skills are:

• knowledge of the principles of trade, cash discipline, rules for receiving and issuing funds;
• confident user cash register, PC and office applications;
• accounting skills;
• ability to work with clients.

A number of organizations provide services through telephone consultations, for which they recruit operators. For operator key skills are:

• competent, intelligible speech;
• telephone communication skills;
• ability to listen;
• patience and kindness;
• the ability to neutralize negativity.

Posted On 12/15/2017

Any company strives to find the best employee for each position, which requires a number of mandatory professional skills. Fortunately, most job seekers have these skills in one form or another. Employers determine the capabilities of candidates according to the list of skills they provide, as well as the indicated advantages / disadvantages. Thus, each job seeker must prepare himself for the job search, taking into account all the means of communication that the employer pays attention to. The following means of communication should be considered: your CV, covering letter and an interview.

You can submit to best light their skills and confirm them with previous work experience. In this article, we have provided an approximate list of required professional skills that must be included in the resume. You can edit this list and add additional skills to your resume according to your needs. Below is a table with examples of professional skills that you can include in your resume. The table is divided into the main professions and the skills they require.

Skills and abilities	Top manager	Sales and marketing, customer service	Programmers, Designers, Research and Development, Teachers
Time Management Skills	+	+
People management skills	+
Personal Communication Skills	+	+
Skills business communication	+	+
Speaking Skills	+	+
Business management skills	+	+
strategic thinking	+
Creative thinking	+	+	+
Organizational ability	+	+
Effective listening skills	+	+	+
Ability to make a decision	+	+	+
Ability to solve problems	+	+	+
Ability to negotiate	+	+
Ability to work in a team	+	+
Ability to conduct training	+
Ability to teach others	+
Ability to learn quickly	+	+
Effective Learning Skills	+	+
Analytic skills	+	+
Ability to make risky decisions	+	+
Sales Skills	+	+
Ingenuity	+	+
Responsibility	+	+	+
Reliability	+	+	+
Creative skills	+	+	+
Determination	+	+	+
Business ethics	+	+
Critical Thinking Skills	+
Customer Service Skills	+	+	+
perseverance	+	+
multitasking	+	+
Tact	+	+

Skills to include on your resume

The following are examples of skills and abilities that can be listed on a resume.

Key skills - resume template

• analytical thinking, ability to plan;
• well-developed oral and interpersonal communication;
• organizational skills, ability to prioritize;
• problem analysis, use of judgment, ability to solve problems effectively.

Examples of Other Special Skills

Oral and written communication, ability to establish contact with partners and clients, business development, high level of customer service, attention to detail and organization, self-sufficiency and activity, hospitality provided to clients and partners, professional public speaking and presentation skills, ability to conduct effective trainings with others.

• motivation, initiative, high energy;
• oral communication skills;
• decision making, critical thinking, organization and planning;
• tolerance and flexibility in different situations.

Other skills:

• leadership communication skills;
• business leadership skills;
• technical and technological skills;
• organization skills;
• project management skills;
• marketing and key sales skills.

Examples of professional skills for different professions

Key Skills for Project Managers

• Experienced team leader with the ability to initiate/manage different functional teams and multidisciplinary projects;
• critical thinking, decision-making skills and problem solving;
• planning and organization;
• excellent interpersonal skills;
• project management skills: influence, leadership, ability to lead; negotiate and delegate authority;
• conflict resolution;
• ability to adapt to conditions;
• stress resistance.

Key Skills for Educators

• motivation;
• initiative and high energy;
• developed oral and personal communication skills;
• decision making, critical thinking, ability to organize and plan;
• tolerance and flexibility in different situations.

Key Skills for Accountants

• analytical thinking, planning;
• accuracy and attention to detail;
• organization, ability to prioritize;
• problem analysis, use of judgment, ability to solve problems effectively.

Key Skills for Customer Service

• developed communication skills;
• analysis of problems and their solution;
• organizational skills, focus on customer service;
• adaptability, ability to work under pressure;
• initiative.

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What professional skills should be included in the resume? Example

The qualities you want to communicate to your employers should be clearly articulated and not just thrown to the wind. Sociability / responsibility and creativity - all this, of course, is fine, but meaningfully useless.

So let's go through the skills you keep forgetting to mention. If you don’t know what to write in the “skills” column, there is one more material for you!

Important!

We remind you right away that the skills you tell your employer about should be directly related to the position you are applying for. Brevity and specificity is the first rule of a resume.

// Leadership

Of course, this is an important skill for everyone involved in managing a company or even working in a team - every member of it will sooner or later face the need to take the initiative. So, if you know that you can be a leader in a team at some point, then you can always mention this quality (and even need to!).

We write:

know how to resolve conflicts in a team, are ready to help colleagues, listen to criticism, are ready to lead, take responsibility for team decisions ... - everything sounds more specific than “I have leadership qualities”.

// Sociability

This quality-skill is directly related to leadership. The fact is that you need not only to be able to communicate with people, but also to understand that there should be a factor between you business relations and mutual benefit. When you write "sociable", you do not need to think that you have cool friends and you are great friends with colleagues.

We write:

networking, knowledge of the technique of "cold" calls, building relationships with clients, the ability to work in a team.

Important!

It's good (great, great, no price for you) if every skill you mention is backed up on your resume with an example that proves that you have it. For example, let's compare the "sociable" Ivan or Ivan, who organizes events and attracted well-known speakers, using his ability to communicate and find contacts.

// Organization

Firstly, in Russian, “organization” can have two related meanings: you are organized, punctual, you understand what a “systemic” approach is, or maybe you understand how to organize a lot of people and make the gears turn. So in this case, we would advise you:

We write:

organization of events, control of meetings, scheduling, planning (great word for a summary!), time management

// Responsibility

This is mentioned only by those people who just want to tell the employer “I can be trusted!”. But there is much more right ways prove that you are a responsible employee, for example, by mentioning that you were engaged in project activities or that they were engaged in serious financial calculations - everything that had a specific result would be useful to mark instead of "responsible".

We write:

project activities (completed n.

projects), working with a client n., creating advertising company n.

// Learnability

We are all educable. Otherwise, they could not talk, write, eat, walk. This is a normal skill not only for humans, but also for animals. Another superfluous and too “general” word for your resume.

We write:

independently studied the program n., mastered the programming language n., actively attended trainings, created a personal website, desire to use skills in different departments

// Critical thinking

You know that nowadays everyone is a film critic.

Professional skills on resume

But in reality, when you need to show the skills of a real analyst, say something after the presentation, everyone suddenly loses their thoughts.

We write:

search for information, ability to analyze n. in n., reporting in n., reviewing

// Stress resistance

This is an indispensable, wonderful and much needed skill. But it’s not really a skill - it’s a character trait, like sociability, for example. You can learn to deal with stress, but most likely, applying this characteristic to yourself, you want to say that you can work under pressure, under deadlines and at a fast pace. So say it!

We write:

ability (EXPERIENCE!) to work within deadlines, ability to make quick decisions, knowledge of the market, understanding of the peculiarities of competition in the industry, ability to cope with crisis situations

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Introduction

Chapter 1. Knowledge, skills and abilities in the learning process

Chapter 2. Functioning of the “knowledge-skills-skills” triad in modern didactics

Chapter 3. Practical aspects of mastering knowledge and skills

Conclusion

List of used literature

Introduction

Relevance. As you know, the transition from a state of unlearnedness to a state of certain learning is carried out through the mastery of a certain amount of knowledge, skills and abilities, and each didactic process has quite certain fundamental possibilities in terms of the quality of their formation among students in a given time.

Until the 80s. In the 20th century, it was traditionally believed that the content of specialist training is reduced only to these components. Later, two more were identified - experience creative activity and the experience of an emotionally valuable attitude to reality.

The formation of general educational skills is one of the priorities modern education predetermining the success of all subsequent training.

In the new educational standards of primary general education special attention is paid to the formation of general educational skills and abilities, as well as various methods of activity: they are singled out in a separate block both at the level of the minimum content and at the level of requirements for the level of preparation of those graduating from primary school.

The issues of general educational skills and abilities in pedagogical science and educational practice have been dealt with for decades, however, until now, the main drawback of modern education, including primary education, is associated with the inability of schoolchildren to learn.

teachers elementary school so far, they are moving with difficulty to focus on the new goals of primary education, formulated in the course of modernizing the structure and content of education: to teach younger students to learn, to shape their learning activities.

As before, the main emphasis is on mastering knowledge, skills and abilities.

The effectiveness of learning will increase markedly if the student begins to meaningfully work on his development, begins to strive to independently find and eliminate his mistakes - in writing, in speech, in organizing his own activities. To do this, he needs to learn to explore, analyze his own activities in order to identify his mistakes in order not to make them in the future, and his achievements in order to fix and reproduce them. That is, the effectiveness of training directly depends on the formation and development of general educational skills and abilities.

Purpose of the study– consider the problem of formation in the learning process of the mechanism of mastering knowledge and skills.

Research objectives :

1. Consider the features of knowledge, skills and abilities in the learning process.

2. To analyze the functioning of the “knowledge-skills-skills” triad in modern didactics.

3. Determine the practical aspects of mastering knowledge and skills.

Object of study– fundamental characteristics of knowledge and skills in the learning process. Subject of study- determination of the features of formation in the learning process of the mechanism of mastering knowledge and skills.

Research hypothesis: we proceeded from the fact that the assimilation of knowledge and skills is a complex process, including the mastery of a set of various operations and actions.

1.

Knowledge, skills and abilities in the learning process

Knowledge in learning is understood as the basic patterns subject area, allowing a person to solve specific production, scientific and other tasks, i.e. facts, concepts, judgments, images, relationships, estimates, rules, algorithms, heuristics, as well as decision-making strategies in this area.

Knowledge is the elements of information that are related to each other and to outside world.

Properties of knowledge: structurability, interpretability, coherence, activity.

Structurability - the presence of links that characterize the degree of comprehension and the identification of the main patterns and principles operating in a given subject area.

The interpretability of knowledge (to interpret means to interpret, explain) is determined by the content, or semantics, of knowledge and the ways in which it is used.

Connectedness of knowledge - the presence of situational relationships between elements of knowledge. These elements can be interconnected into separate blocks, for example, thematically, semantically, functionally.

The activity of knowledge is the ability to generate new knowledge and is determined by the motivation of a person to be cognitively active.

Along with knowledge, there is the concept of data. Although it is not always possible to draw a clear line between data and knowledge, nevertheless, there are fundamental differences between them.

Data is an element of knowledge, i.e. isolated facts whose relations with the outside world and among themselves are not fixed in themselves.

Distinguish between declarative knowledge - statements about objects of the subject area, their properties and relationships between them and procedural knowledge - describe the rules for transforming objects of the subject area. These can be recipes, algorithms, techniques, instructions, decision-making strategies. The difference between the two is that declarative knowledge is the linking rules, while procedural knowledge is the transformation rules.

• stored (remembered);
• reproduced;
• checked;
• updated, including restructured;
• are converted;
• are interpreted.

Skill is understood as a way of performing an action mastered by a person, provided with a certain body of knowledge.

7 Essential Skills to Look for When Recruiting

Skill is expressed in the ability to consciously apply knowledge in practice.

Skills are automated components of a person's conscious action, which are developed in the process of its implementation. A skill emerges as a consciously automated action and then functions as an automated way of doing it. The fact that this action has become a habit means that the individual, as a result of the exercise, has acquired the ability to carry out this operation without making its implementation his conscious goal.

The strength of the assimilation of knowledge is one of the goals of training. The result of a strong assimilation is the formation of stable knowledge structures that reflect the objective reality, when students are able to update and use the acquired knowledge. However, this goal is not always achieved in practice. Everyone knows the student motto - "Pass (exam) and forget like a bad dream".

But if knowledge is forgotten, then why waste time (and money) on learning it?

The aim of the training is professional skills and skills.

Psychological studies have shown that acquired skills remain forever, while skills last for years, while theoretical (declarative) knowledge is quickly forgotten. However, in many cases, it is the strength of learning that is the goal of the intermediate stages of learning.

Modern Understanding of Mechanisms learning activities, leading to a solid assimilation of knowledge, allows us to formulate a number of recommendations.

IN modern learning thinking dominates memory. It is necessary to save the strength of students, not to waste it on memorizing low-value knowledge, not to overload memory to the detriment of thinking.

Prevent the memory of what is misunderstood or what the student does not understand. The student must memorize what is consciously learned, well understood.

The material to be memorized must be enclosed in short rows: what we must carry in our memory must not be of vast dimensions. From the rows to be memorized, exclude everything that the student himself can easily add.

Remember that forgetting what has been learned is most intense immediately after learning, so the time and frequency of repetitions must be consistent with the psychological patterns of forgetting. The greatest number of repetitions is required immediately after students become familiar with new material, that is, at the moment of maximum loss of information, after which this number of repetitions should gradually decrease, but not completely disappear. It is advisable not to time the students' own reproduction of the material to the moment immediately following the perception of the material, but to first let it lie down a little. Experimental studies indicate that the best reproduction occurs for the most part not immediately after the first perception of the material, but some time (2-3 days) after it.

Intensifying the involuntary memorization of students, do not give direct tasks or instructions: it is better to interest students, from time to time “warm up” the interest that has arisen.

Do not start learning new things without first forming two essential qualities: interest and positive attitude towards him.

Follow the flow logic educational material. Knowledge and beliefs that are logically connected with each other are assimilated more firmly than disparate information.

Rely on a fact established by science: an important form of strengthening knowledge is their independent repetition by students.

Follow the logic of learning, because the strength of knowledge, logically linked to each other, always exceeds the strength of assimilation of disparate, unrelated knowledge. Give students the opportunity to view the material from different angles, from different angles.

Since the strength of memorizing information acquired in the form of logical structures is higher than the strength of disparate knowledge, knowledge presented in logically integral structures should be consolidated.

In the practice of teaching, repeated repetition of the presented educational material often serves as a means of lasting assimilation of knowledge. However, reliance mainly on mechanical memorization, without a deep awareness of internal patterns and logical sequence in the system of acquired knowledge, is one of the reasons for formalism in teaching. Memorization and reproduction depend not only on the objective connections of the material, but also on the attitude of the individual to it (for example, the student's interest in knowledge). An important condition for the lasting assimilation of knowledge is proper organization repetition and consolidation of knowledge. The most firmly assimilated knowledge obtained independently, in the performance of research, search, creative tasks.

You can interest the employer if you immediately write in your resume about what you know how to do. This will help him determine how quickly you can adapt and understand the nuances of the work.

Key Skills on a Resume: Examples

To understand how to properly write about your skills, you can look at an example of professional skills in a resume. Just be sure to make adjustments to your personal experience, the requirements of the employer and the specifics of the future position.

Possible professional skills

It should be understood that in this section of the resume you need to indicate your main skills. If you do not have work experience yet, then you can enter the results of undergraduate practice. In almost all resumes, you can enter the following skills:

• work with PC;
• knowledge of foreign languages ​​(indicating your level) - this can be fluency, the ability to perceive written information and translate it with a dictionary;
• ability to analyze documents;
• work planning and organization of the labor process;
• ability to make decisions quickly.

But they should be used in cases where you do not have practical experience and any achievements.

Communication Skills

When sending a resume to a vacancy for a sales assistant, you need to describe your experience and indicate what you can do. Selling skills may include:

• experience in communication and direct sales;
• the ability to adapt and look for an approach to the client;
• the ability to work in stressful situations, under pressure;
• readiness to communicate politely, without imposing one's own position;
• the ability to step back, but at the same time fulfill their duties;
• the ability to solve problems without the involvement of the administration.

You need to convince the employer that you can communicate with people and sell products.

But for a psychologist there will be other requirements. You can tell him what he worked with and what he can do best. He may have the following professional skills:

• implementation of personality diagnostics, relationships;
• solving problems in the team and family;
• conducting tests and interpreting their results;
• conducting trainings;
• solutions to problems of personal growth;
• listening, empathy, soothing;
• finding approaches to each client;
• implementation of psychological rehabilitation measures;
• work with phobias, shocks, stresses.

Skills of narrow specialists

The selection of candidates begins with the assessment of resumes. If you want to be interviewed, then indicate your main skills, not hoping that a couple of general phrases will be enough. You can look at the example of professional knowledge for a system administrator resume to understand what needs to be indicated. The following skills can be distinguished:

• practical experience in laying and diagnosing networks;
• technical support and customer service;
• diagnostics of failures and malfunctions;
• experience with servers, their installation and tuning for certain tasks;
• monitoring the operation of systems;
• risk planning and development of IT structure recovery schemes;
• ability to work with Windows programs;
• knowledge of technical English;
• installation of equipment, adjustment of its operation;
• control of the appropriate level of information security;
• work with technical documents.

Don't overdo the listing! Too many declared programs may raise doubts about your level of proficiency in each of them. After all, real competence is not acquired even in one month.

But professional skills in an accountant resume may look like this:

• tax and accounting;
• knowledge of relevant legislation;
• ability to work with accounting entries;
• inventory skills;
• ability to manage primary documents;
• knowledge of the principles of calculating sick leave, payroll;
• writing and reporting skills;
• knowledge of the "Client-bank" system, specialized accounting programs;
• ability to conduct mutual settlements, acts of reconciliation.

Don't write skills you don't have. After all, this can be revealed at the interview or on the first working day.

For employee or boss legal department You need to be able to work with documents and find the information you need.

As a lawyer, the following professional skills are generally expected:

• ability to draft and analyze submitted contracts;
• Negotiation;
• representation in courts;
• implementation of claims and claims activities;
• drafting legal documents;
• support of the company's activities;
• legal support for the work of the organization;
• representing the company in government bodies and various authorities;
• ability to work with legal documents And legislative bases submitted electronically.

Having indicated such skills, be prepared to confirm them at the interview.

The employer may ask you for specific examples or to give you practical task, for which these skills will be needed.

A resume is one of the most important steps in a job application. It is according to this document that HR managers conduct an initial sorting of candidates, make a first impression and subsequently invite them for an interview. A resume should be written in such a way that a potential employer has a complete picture of your knowledge, experience and skills. At the same time, no need to reload the image good worker redundant information.

Finding a balance is difficult, especially when you want to stand out from the crowd of candidates. Even the most creative approach requires a logical design. A well-written resume has every chance to “hook” the employer. Not the last role in this is played by filling in the skills of the candidate.

What are key, special and additional skills?

key skills characterize what kind of employee you will be in general. This section often includes " standard set seeker” – purposefulness, resistance to stress, self-discipline, learning ability… These phrases have long turned into a meaningless formality. Each applicant wants to show himself with better side, turning the resume into a description of a superman.

Skills must be selected and prescribed for a specific vacancy. Decide which characteristic is critical to work in the position. It is advisable to choose no more than three main qualities. For example, working as an animator requires high level sociability. It does not hurt to specify this skill as a key skill. When you apply for a bank branch manager position, prepare to handle difficult situations. Accordingly, it will be important for the employer to know that you are stress-resistant.

When describing key skills, do not limit yourself to one word. About each make up a sentence that will complement the image. For example, the standard analytical warehouse mind" can be turned into "the ability to find the best way out of difficult situations and effective time management." However, do not get carried away with long descriptions: they can be included in .

Skills and abilities in the resume - what to write?

The easiest option is to rephrase the requirements that the employer provided in the job description. Thus, you don’t have to think about what skill potential bosses consider the main one: everything is already indicated for you. You just have to think about the presentation.

Three groups of skills can be distinguished: managerial, communication and research. Depending on the type of vacancy, in the resume must dominate one of them. These qualities are often additionally verified using. Let's consider each group in more detail.

managerial

The applicant is going to work with entrusted subordinates. He knows which specialists suit him, knows how to organize the work of the department and personally leads the team to the goal. The requirements for such a candidate are always especially strict, and the attention from recruiters is increased.

The main skills to be mentioned are:

• High-quality organization of the work process. You can give a short example of how you dealt with this task in the previous place;
• Independent decision making and full responsibility for them. Managers are expected to make smart decisions, not constant consultations with senior management. The ability to admit mistakes reinforces the honesty and responsibility of the employee;
• Negotiation skills are essential for any leader. This concept can be included as a settlement conflict situations at work, and external transactions with partners.

A good bonus to additional skills will be the experience of motivating subordinates. Team building is a popular means of strengthening relationships between employees. If you have had experience in holding such events or have successfully implemented a reward system, briefly describe it.

Communication

They are needed in a very wide range of positions - from a sales assistant to a teacher. The right approach to the client is the key to successful cooperation. And an employee who knows how to win people over is also good at smoothing out conflicts.

Good core skills are:

• Sales experience, if the vacancy involves similar work;
• Competent oral and written (if necessary) business correspondence) speech. A given voice is a great advantage;
• Skills of concentration and holding a person's attention for a long time;
• Knowledge of foreign languages ​​if the company cooperates with foreign clients.

Remember that the skill of communication is manifested not only in friendliness and active communication. It is also important to listen and understand the client, to show tact and patience in the dialogue. All this can be specified in additional skills.

Advice: phrases like "I know how to find an approach to difficult clients It is better to be specific. Recall the most remarkable such case and briefly describe it for the employer.

Research

Many employers value employee autonomy. If you encounter a problem that is not directly related to your boss, try to solve it yourself before asking for advice.

Research skills demonstrate to the employer that the applicant knows where to look for data, and based on the information received, he is able to draw conclusions and come to the right decision. Such skills are most often needed by workers in technical specialties.

Include:

• High-quality processing of large volumes of new information;
• Defining and solving problems of paramount importance;
• Knowledge of professional resources. For example, programmers can list where they most often go for information;
• Work in different directions. Such multitasking sometimes implies the specifics of the position.

If you have a well-developed imagination, put yourself in the place of the employer. From which applicant would you like to receive ? What qualities should he show first of all? Write down the answers, analyze and compare with the requirements. This will be a good help when creating a resume.

Summing up

The skills section is designed to reveal the applicant as a professional. Skills are divided into key, special and additional. In the first paragraph, there should be no more than three of them, and in the rest - no more than five. Choose only the essentials. Adjust to a specific vacancy and to the specifics of the enterprise.

Do not write too formulaically and dryly, but do not go into unnecessary details. If there is something to support the achievement, give an example in one short sentence. If necessary, check with the requirements for similar vacancies. Be sure to rephrase and include in your resume each condition of the job you are applying for.

They are also a very important section that HR specialists pay attention to. Here you can mark your additional professional skills and experience, which are your advantage over other applicants. Neither experience nor education will tell a potential employer about your skills. And it is very important, in combination with your achievements and professional knowledge, to create an understandable, clear and beautiful picture for the employer. And among the variety of options presented, you need to understand what skills to write. Let's take a closer look.

First of all, it is worth indicating those skills that are relevant to the desired position and do not run counter to the necessary competencies.

Examples of common key skills on a resume:

Analytical thinking

Ability to plan

Developed oral and interpersonal communication skills

Organization skills

Ability to prioritize

Accuracy and attentiveness

Such skills are especially suitable for applicants without work experience, such as students or university graduates. When describing your skills, you should indicate everything that, one way or another, is related to the future position. These can be victories at olympiads, competitions or organization of student events. Also, more and more employers require knowledge of a foreign language and computer skills. So don't forget about that either. If you have already chosen the company where you are going to send your resume, you can use the requirements in the vacancy as a template to complete the information about yourself.

Where should the skills section be placed?

Typically, the "Key Skills" section is placed after the "Work Experience" section, summarizing your competencies, explaining what knowledge and other useful competencies you have.

However, there is another option for building your resume by listing key skills immediately after personal details and the desired position. And then in the “work experience” column, explain exactly where and when you received these skills.

Professional skills in a resume - an example for university graduates without work experience

Vacancy: Marketing Analyst

Key skills:

Knowledge in sociology and marketing analysis;
Experience sociological research during the study period;
Diploma on the topic "Research marketing activities firms";
Excellent command of Russian and English;
Experience in writing articles for the university website;
Experience as a sales consultant, which contributed to the development of communication skills;
Fluency in PC, knowledge of Word, Excel, Power Point programs at the advanced user level.

Key skills in resume examples for different professions

First of all, when writing a resume for a specific vacancy, you need to carefully read the requirements of the employer. Often, this is where you can find clues about what to indicate in the key skills section.

Below, we give examples various areas areas of employment and what is most often indicated in well-written resumes.

experience in commercial transactions;

business communication and negotiation skills;

work experience at exhibitions, presentation of products;

maintenance and expansion of the client base;

drafting and conclusion of contracts;

conducting primary accounting;

control of shipment and delivery of goods;

Experienced PC user, knowledge of 1C, Word, Excel;

For the post of head of the sales department, you should also add:

Experience in replacing the head of the department;

Training;

Coordination of the work of subordinates;

Employee motivation.

Key skills in a resume example for a position

Usually programmers indicate knowledge of certain technologies, programming languages:

knowledge of technologies and languages: J2SE‚ J2EE, JPA, JAXB architecture, Hibernate;

programming languages: Java, С++, PHP‚ JavaScript, Phyton; XML‚HTML; SQL, JPQL

management software: SVN, Maven, Archiva, CruiseControl;

Unix OS administration: Linux Fedora/Ubuntu/Slackware/OpenSUSE‚ FreeBSD;

databases: MS SQL Server, PostgreSQL, MySQL

Key skills in a resume example for a position

analytical thinking;

planning;

accuracy and attention to detail;

organization;

the ability to solve problems effectively;

knowledge: taxes, GAAP reporting, ACCA Dip IFR certificate, auditor's certificate;

software skills: 1C, BEST, SUN, CMS, Consultant, Garant, MS Office;

For the position of chief accountant, it is also worth adding:

more than 5 years of experience in the position of chief accountant;

Successful experience in accounting management (up to 10 people);

English language colloquial.

From the text block in the questionnaire, dedicated to labor skills, it largely depends on whether the applicant will be invited for an interview. Competent filling of these positions will give the applicant an advantage in comparison with other candidates. The description of your professional skills in the resume should be given the most attention.

The block on professionalism is intended to list all the acquired knowledge and skills of the applicant. Each specific position has its own list of necessary technical qualities, according to which people are selected for an interview. How carefully you have studied the requirements for the vacancy, provided information about yourself, can decide whether you will get the desired job.

When answering the questions of the questionnaire, it is necessary to comply with the criteria declared for this position and indicate your most significant experience in a similar position.

The baggage of skills, abilities and abilities you have should be presented as effectively and informatively as possible. For example, specify the exact sales experience, that is, specify important facts. It's great when you manage to strike a balance between lack of information and verbal redundancy. The best feature of a great resume is its conciseness and capacity. It cannot be said that there are universal questions in the questionnaires that clearly demonstrate the competence of the applicant. After all, for different areas activities attractive and suitable will have their own specific sets professional qualities. But you can cite some positions that are available in almost all questionnaires. Here they are:

• PC knowledge and computer programs(be sure to specify which ones!);
• proficiency level foreign languages(also need specifics);
• the ability to work with documents (sounds generalized, so it’s better to clarify which ones).

Labor skills are all that the candidate can do and that he most actively used in the previous position. The better the presentation of this block, the higher the chances of getting into the company.

Examples for various specialties

Let us consider the labor and individual qualities of applicants desired by the employer in more detail - taking into account the characteristics of individual professions.

Accountant

For him, the priority is seniority, a mathematical mindset, a clear understanding of all the nuances of his work in the field of activity in which a person gets a job. Also important is an excellent memory, the ability to follow current changes in the field of tax legislation, and stress resistance. The list of qualities looks like this:

• practical experience, work experience in the specialty;
• responsibility, honesty;
• analytical mindset;
• good concentration of attention, scrupulousness in relation to trifles, perseverance;
• ability to use modern computer programs (minimum - 1C, ideally - continuous professional development);
• knowledge of tax and accounting in theory and practice;
• skills in preparing declarations, statements and other documents.

And also many other things that an accountant needs in a particular company or organization. The specificity of the assigned competencies is determined precisely by this.

Lawyer

This specialization implies the possession of the following qualities:

• knowledge of the current legislation, ability to work with legal documents and electronic databases;
• clear logic, structured thinking, high intelligence;
• purposefulness, confidence, eloquence, talent to convince, will;
• ability to draft contracts and other documents;
• experience of representation in courts;
• skills legal support organizations;
• knowledge of different foreign languages.

Shop assistant

For effective and efficient work in the field of trade, the following skills and talents will be useful:

• competent speech, politeness;
• the ability to build a constructive dialogue with the client;
• eloquence, the ability to convince;
• knowledge of applied trading programs;
• skills for successful conflict resolution;
• merchandising, acceptance, write-off of goods;
• rich, versatile experience in the field of trade;
• documentary support of sales, the ability to keep records.

caregiver

One of the most humane professions in the world will require the job applicant to:

• specialized education;
• consent to regular medical examinations;
• the proper level of knowledge of pedagogy and developmental psychology;
• experience of working with children;
• calmness, endurance, kindness and the ability to get along with kids and their parents;
• diligence, attention, responsibility.

The advantage will be additional education and useful hobbies in areas (medicine, dancing, languages, drawing, art therapy, etc.).

Administrator

The microclimate in the company depends on it. For example, how a conversation with a client or business partner will go. The administrator meets guests, helps, ensures a comfortable stay in the organization. Applicants for this position would like:

• pleasant appearance, polite and competent speech;
• punctuality, commitment, stress resistance;
• the ability to organize the work process in a quality manner;
• ability to work with a cash register;
• a good level of knowledge of foreign languages;
• ability to manage personnel;
• knowledge of computer programs such as MS-Office;
• skills in handling office equipment;
• experience in a similar position.

teacher

This responsible and difficult field of activity requires candidates to possess the following qualities:

• profile education, desire to work in this area;
• motivation for results and responsibility for the process;
• the ability to organize training so that it is both effective and interesting;
• teaching experience;
• possession of modern information technology learning;
• attentiveness, calmness, endurance, benevolence;
• inner maturity and ability to get along with children and teenagers.

Knowledge of languages ​​is welcome.

Engineer

In addition to work experience in the specialty, the applicant must:

• high level of professionalism;
• awareness in the field of modern technologies;
• prudence, calmness, attentiveness;
• experience with clients;
• logic, technical mindset, mathematical ability;
• knowledge normative documents, GOSTs in the area in which the applicant is employed;
• possession of special, narrow-profile vocabulary;
• ability to follow closely terms of reference by customer.

Different companies add to this list their own set of desired skills, abilities and knowledge, determined by the field of activity of the company.

Bank employee

The profession involves constant interaction with people and finances. For an employee in this area, it is important:

• accumulated work experience in a similar position;
• responsibility, care, perseverance;
• knowledge of features technological process banking;
• ability to work with financial programs, PC proficiency at a high level;
• communication skills, endurance, competent speech;
• the skill of building a comfortable psychological interaction with different clients.

Economist

In addition to specialized education, the employer will need the following features:

• analytical mindset, ability to predict and competently build financial flows, logistics;
• skill economic analysis the work of the enterprise;
• high level of knowledge of specialized computer programs;
• sharp mind, healthy ambition, mathematical ability;
• the ability to see and find profitable opportunities, focus on results;
• bank account management and documentation all operations;
• contracting experience.

Knowledge of foreign languages ​​is desirable.

Programmer

The company will be interested in a specialist with the following qualities:

• work experience in the same or a similar field of activity in which the company that opened the vacancy operates;
• brilliant knowledge of special software that allows writing modern and high-quality information products;
• knowledge of languages ​​and technical vocabulary;
• personal portfolio, including ready-made, successfully operating programs
• other specialized skills, for example, a tester, help creator, webmaster, designer, etc.

The main condition in answering the questionnaire about work experience and skills is specificity. Provide complete data, specify how long you have been engaged in a certain activity, what successes you have achieved. But do not overload readers with information too much.

Desired additional skills

Sometimes in the questionnaire there is an item that you would like to master in life. Here you can write about your expectations from the vacancy and aspirations. It is recommended to indicate exactly what professional skills you would like to acquire. For example, these are:

1. Improvement in foreign languages.
2. Oral and business communication skills.
3. Passage of individual professional trainings, courses, seminars. Training.
4. Career growth in your chosen field.
5. Mastering several new applied computer programs.

Each job provides a person with a meaningful and rewarding experience. Among the competencies that you want to master in the future, indicate what you are really interested in, but did not manage to learn. In reputable companies, management listens to the opinion of employees even at the stage of hiring.

What to write on a resume for a student

If there is still no or very little work experience for the desired vacancy, refer to the knowledge that you received in the process of training, passing organizational practices and internships. Everything that you know and understand should be told and shown to the employer so vividly that he wants to call the author of the resume for an interview and offer a job in the company. The main thing is not to embellish the text excessively, this, firstly, will be noticeable, and secondly, it will still become clear immediately, during the trial period.

As a conclusion

In the section on professional experience, it is necessary to demonstrate in detail and convincingly to the employer all actively used knowledge and previous experience. Describe what you already know clearly and vividly. This is necessary for a more successful selection among other candidates. If you follow the recommendations outlined in this article, the chances of getting the desired position will increase significantly.