Characteristics of the enterprise LLC "Auchan". Organization of commercial activities of the hypermarket "Auchan"

INTRODUCTION

CHARACTERISTICS OF THE ENTERPRISE LLC "Auchan"

Analysis of the Trade and Technological Process in AUCHAN LLC

Characteristics of the enterprise LLC "Auchan". Organization of commercial activities of the hypermarket "Auchan"

INTRODUCTION

CHARACTERISTICS OF THE ENTERPRISE LLC "Auchan"

Analysis of the Trade and Technological Process in AUCHAN LLC

Brief description of AUCHAN LLC

Brief description of AUCHAN LLC

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Basis for successful development . Increasing the purchasing power of more and more customers by offering a wide range of quality goods at prices 10-20% lower than those of competitors is the key to the success of the Auchan project in Russia.

To improve the working conditions of workers, mechanization of heavy unloading operations has been introduced, sanitary and hygienic conditions are improving, and strict observance of safety precautions is required.

Competitors

Basis for successful development . Increasing the purchasing power of more and more customers by offering a wide range of quality goods at prices 10-20% lower than those of competitors is the key to the success of the Auchan project in Russia.

To improve the working conditions of workers, mechanization of heavy unloading operations has been introduced, sanitary and hygienic conditions are improving, and strict observance of safety precautions is required.

Competitors

home » Calculation » Characteristics of the enterprise LLC "Auchan". Organization of commercial activities of the hypermarket "Auchan"

Introduction

1. general characteristics LLC "Auchan"

2. Analysis economic activity LLC "Auchan"

3. Management structure of Auchan LLC

Conclusion

Annex 1

INTRODUCTION

The purpose of undergraduate practice is to use the theoretical knowledge and practical skills acquired by students during the period of study, to test the possibilities of independent work of a future specialist in conditions specific organization, acquisition of practical skills in logistics.

The objectives of the practice are

Consolidation of practical skills in solving logistics problems;

Study and participation in the development of methodological, regulatory, organizational documents to improve the logistics system;

Mastering practical skills and advanced management methods in integrated and functional areas of logistics: logistics of supply, production, warehousing, distribution, transportation and inventory management in logistics systems, information support logistics systems;

Acquisition of practical work experience in the specialty through the performance of official functional duties logistics specialist;

Collection, processing and analysis of factual material, administrative and administrative documentation necessary to complete the practice report and write a thesis;

Approbation of specific proposals for improving the theoretical and practical aspects of management in logistics systems, methods, techniques and techniques for solving practical management logistics problems;

Gaining practical experience with modern means information technologies and office equipment.

1. GENERAL DESCRIPTION OF AUCHAN LLC

Auchan LLC is a chain of discount stores that meets all the preferences of Russian consumers. The key to the company's success are the following principles: maximum customer satisfaction, consideration of the human factor and continuous development.

The basic principle is to sell as quickly as possible the largest possible number of quality goods at the lowest possible prices to the largest possible number of buyers.

Opening shopping centers in Russian cities provides an influx of additional Money in the form of tax revenues to the budget of the regions, allows you to create jobs, develops networks of local manufacturers and suppliers of goods. Up to 80% of the goods sold are produced in Russia. The personnel policy of Auchan in Russia enables the company's employees to acquire unique experience work according to European standards of retail organization and opens up a wide prospect for career growth.

Auchan pays great attention to the safety and quality of its own products and those of its suppliers. Thus, the product meets the requirements of customers and inspires their confidence. The company has a two-level product safety and quality control system - the Quality Department of the Central Purchasing Office (CPO) and the Sanitary and Veterinary Safety Service in the Marketing Directorate and hypermarkets.

Dividing a large amount of work into small, specialized tasks makes it possible to produce or sell much more products than if this number of people worked independently. In small organizations, the horizontal division of labor is very weakly traced, which we observe when considering the management structure of Auchan LLC. It clearly shows that the employees of this company, on the one hand, have clear vertical subordination, but on the other hand, the bulk of the staff performs more than one function.

Improving the organization of labor in the store is inextricably linked with improving the working conditions of workers, which largely determine their performance and fatigue. It is possible to achieve improvements in working conditions by introducing means of mechanization of heavy and labor-intensive work, improving sanitary-hygienic, domestic and aesthetic working conditions, ensuring labor protection and strict observance of safety regulations.

The company's strategy is to maintain low price levels for the main products of daily consumption. As a rule, it is the prices for these items that are key for buyers in terms of evaluating the price level of the store and further choosing to make economical purchases. Constant monitoring of the market shows that the cost consumer basket, consisting of these commodity items, in Auchan stores remains minimal for the buyer in comparison with stores of other retail chains.

Auchan checks the prices of the main competitors twice a week in each area where the company's store is located, first of all comparing the prices of open markets and direct competitors.

The share of "Auchan" on Russian market retail industry compared to other companies in the retail industry in 2012-2013 (in % of total sales by modern retail formats) reflects Table 1.

Table 1. The share of Auchan LLC in the Russian retail market

Name


seventh continent
crossroads

Among the 10 largest retail chains in Russia, 4 chains operate in the discounter format: Auchan, Magnit, Dixy and Kopeyka.

Magnit is the largest of the competing chains in terms of the number of its own stores.

Suppliers

The size of the distribution network makes Auchan the largest or one of the largest buyers for most suppliers. This position, as well as an impeccable history of timely payments for delivered products, allows us to negotiate favorable conditions deliveries with manufacturers, including international corporations. Auchan suppliers are selected according to the following criteria:

Product quality;

Stability and timeliness of deliveries;

Purchase price;

deferred payment provided by the supplier.

Auchan LLC has a strict policy of centralized procurement. The standard term of the supply contract does not exceed 1 year. In 2013, we managed to increase the average period of deferral of payment to suppliers to 34 days from 20 days in 2012.

The total number of the company's suppliers in 2013 reached 250. The company's supplier base is widely diversified - supplies from the 10 largest manufacturers do not reach 5% of total sales. About 90% of the company's product range is produced in Russia, including international companies, which provides a relatively simpler logistics structure and minimization of transport costs.

Auchan's strategy is to use 2-3 suppliers for each product group, each of which supplies approximately 40--60% of the total assortment. In addition, the company uses at least 2 brands in each product group, thereby giving the buyer a choice.

The suppliers of Auchan LLC include such companies as Coca-Cola HBC Eurasia LLC, Kraft Foods Rus CJSC, Danone Industry LLC, Lebedyansky Experimental Cannery LLC, Bravo-- International" and others.

2. ANALYSIS OF ECONOMIC ACTIVITIES OF AUCHAN LLC

The initial data for the analysis of the financial and economic activities of Auchan LLC were the income statement and balance sheets of the enterprise for 2011-2013.

Let us summarize the indicators calculated according to the balance sheet of the enterprise and the Profit and Loss Statement for 2011-2013 in an analytical table 2.

Table 2. Financial and economic indicators of Auchan LLC for 2011-2013.

Indicators of financial economic activity	Growth rate, %
		2013 by 2011
Sales proceeds with VAT, million rubles
Sales proceeds without VAT, million rubles
Taxes and deductions from revenue, million rubles
Balance sheet profit, million rubles
Taxes from profit, million rubles
Net profit, total, million rubles
Average headcount for the last month reporting period, people
Average salary last month reporting period, thousand rubles
Profitability of sold products, %
Profit per 1 worker, million rubles / person
Stocks finished products at the end of the period, million rubles
Average balance working capital, million rubles
Fixed assets of the enterprise at the beginning of the period, total, mln.

According to Table 2, we can draw conclusions. The retail trade turnover of Auchan LLC for 2013 increased by 1785.17 million rubles. and amounted to 14446.9 million rubles. against 12661.73 million rubles. in 2012 The overall increase in retail trade turnover for 2 years amounted to 18.3%. But at the same time, profitability decreased by 3%, due to a change in demand for certain groups of goods.

The profit of the enterprise increased in 2012 by 3% compared to 2011 and amounted to 1596.97 million rubles. In 2013, profit made a jump amounting to 1861.44 million rubles. and increased by another 16.56%.

It is necessary to continue increasing the turnover of retail trade; generate profit growth overhaul and refurbishment.

The Auchan sales structure by main product groups in 2013 (% of total sales) is presented in Table 3.

According to the data, in 2013 not only the number of buyers increased (by 22%), but also the average purchase amount (by 19%). Another indicator of the growing efficiency of the network is the amount of revenue per employee - in 2013, the growth was 13.39% compared to the previous year.

Table 3. Structure of sales by main product groups.

The assortment of Auchan stores is approximately 3.5 million items, over 90% of which are produced in Russia. Food products make up approximately 88% of all items.

3. MANAGEMENT STRUCTURE OF AUCHAN LLC

store competitor sale pricing

The nature of the division of labor within the organization, and the coordination of interaction towards common goals is reflected in the organizational structure of the enterprise. The organizational structure characterizes the internal structure of the organization and is a set of interrelated links that perform the functions assigned to them. The most widespread in trade has received a linear-functional management structure. In a linear-functional management structure, linear links provide unity of purpose, and functional links provide specialization. management activities which allows solving complex multi-purpose tasks. In AUCHAN LLC, a linear-functional management structure has also been created, which includes: administrative and managerial personnel; specialists and employees; trade and operational personnel; support staff. The organizational structure of the enterprise is developed taking into account the numerical and qualified composition of employees, as well as the nature of the work performed. The provisions on structural divisions fix the main functions, tasks, rights and responsibilities, and others. Organizational structure of the management of LLC "Auchan" Fig. 1. (Appendix 1)

Based on the management structure, the following subordination is observed: The following are subordinate to the Director:

Director's Assistant Sales Director food products;

Food Products Sales Director; management controller;

Head of HR Department;

Head of cash desk sector Head of PVS department.

Sales Director non-food items

obey:

Sector leaders;

Destination managers;

Experts;

Sales consultants.

The director does:

General management of the enterprise;

Controls the strict maintenance of the mode of saving material, labor and financial resources;

Carries out the organization and improvement of the economic activities of the hypermarket and others;

Organizes the work and effective interaction of all structural divisions hypermarket;

Directs the activities of structural divisions to ensure the profitable operation of the enterprise;

Ensures all accepted obligations to the State Budget, suppliers, customers, banks, signs all contracts.

The main functions of the personnel department:

Carries out effective selection, placement and implementation labor potential personnel in accordance with their professional, business and moral qualities;

Provides the enterprise necessary quantity personnel of managers, specialists, workers of the required professions, specialties and qualifications;

Participates in the development and implementation of the personnel management strategy;

Participates in the formation and development of sustainable labor collective, creating a favorable socio-psychological climate;

Continuous improvement of personnel management based on the implementation of targeted programs, modern personnel technologies and the provision of systematic methodological assistance to the heads of departments on the problems of personnel management.

The main tasks of the personnel department:

Lead control personnel office work full preparation of information for calculation wages;

Employee time tracking;

Regular performance reporting;

Internal communications with employees within the hypermarket;

Development of a unified personnel policy and its implementation through daily personnel work;

Determining the current need for staff;

Development of a motivational system for effectively stimulating employees in accordance with their labor contribution;

Facilitating the successful adaptation of new employees in the team;

Analysis of the existing staff;

Planning of professional promotion of employees;

Organization of the study of professional, business and moral qualities of employees on the basis of an objective assessment with the wide use of various methods, as well as certification of managers and specialists;

Formation personnel reserve for promotion to leadership positions, drawing up a plan for working with it, developing an equivalent scheme;

Implementation of continuous education of managers and specialists, organization of training, retraining, advanced training of workers;

Organization of an effective system of personal accounting, processing of incoming personnel information; implementation of registration personnel documents in a timely manner and ensuring their safety;

Representation of all kinds statistical reporting for work with personnel.

The main tasks of sector leaders are:

Ensuring a clear organization of the trade and technological process and a high culture of customer service, the implementation of the sales plan and other indicators for the department as a whole;

Optimization of stocks, carrying out inventories, promotions;

Together with other departments, they systematically improve the forms and methods of selling goods, increase the quantity and quality of services provided;

Ensure the constant availability of goods for sale in sufficient assortment and proper quality, daily monitor compliance with the rules of trade and retail prices; predict and analyze economic indicators sector activities;

They exercise control over the organization of trade services for customers, compliance with the law, labor and production discipline, implementation sanitary requirements and personal hygiene rules, take the necessary measures on the comments and suggestions of buyers;

They constantly analyze the productivity of the employees of the trading floor, striving to systematically increase it.

The main tasks of commercial departments:

Development and implementation of measures aimed at improving the efficiency of the economic activity of the department store;

Formation of the assortment; sales planning and analysis of department performance;

Control over the receipt of goods from industrial enterprises, wholesale depots and other suppliers by terms, quantity and assortment;

Compilation and presentation of statistical and other reports to statistical authorities and higher organizations, at the request of other organizations.

Direction Managers:

Team management (up to 15 people);

Recruitment, integration;

Training;

Staff motivation;

Evaluation of the activities of employees.

Organizing the activities of employees, carrying out work to improve the quality of service and to study customer demand.

Implementation of commercial activities by the manager of directions:

Formation of an assortment that meets the needs of customers;

Goods order;

Product quality control;

Calculation of orders;

Planning and organization of promotions;

Pricing;

Sales planning and analysis of department performance;

Development of proposals for improving the quality, changing the range of goods that are not in demand, developing new types of goods, discounting slow-moving goods;

Conclusion of contracts with suppliers;

Control over the fulfillment by suppliers of contractual obligations in terms of delivery time, range and quantity of goods supplied;

Consideration of letters, applications and complaints of buyers on issues within the competence of the department, and making proposals for resolving these complaints.

Trading floor employees (RTZ), experts, sales consultants:

Carry out operational work in trading floor, as well as perform other tasks of management within the framework of their official duties;

They know the assortment, the main characteristics of the goods, the prices of the department;

Timely lay out the goods on the shelves, observing the plan for laying out the goods and the rules for the rotation of products;

Every day they set price tags in accordance with the rules, control the availability of price tags and their compliance with the barcode;

Fulfill instructions, orders, instructions of their immediate or superior manager, at his request, prepare and submit within the specified period reports on their activities, plans and other required documents;

Comply with the rules for storing goods in the store;

Promptly disassemble carts with goods left by customers;

Provide assistance to the client in a precautionary and polite manner, support high level customer service in accordance with the policy of Auchan LLC;

Investigate customer demand as part of their duties;

Make suggestions to improve product implantation.

CONCLUSION

In the process of passing the production practice in the company "Auchan" LLC:

Learned to apply theoretical knowledge in practice;

Studied the basics of the functioning of retail trade enterprises;

Learned how to work with suppliers

Analyzed the work of competitors

Auchan LLC continues to develop actively and offer its customers high-quality goods at low prices. In the future, it intends to expand the geography of its presence in the market and put forward new products.

It is noteworthy that none of the members of the Mullier family, owners of a company with an annual turnover of $35 billion, is a billionaire, since they all have an equal share of the wealth in each company. This is one of the main rules of the family, sealed by the contract.

Increasing the purchasing power of more and more customers by offering a wide range of quality goods at prices 10-20% lower than those of competitors is the key to the success of the AUCHAN project in Russia.

Students, graduate students, young scientists who use the knowledge base in their studies and work will be very grateful to you.

During the course of economic practice, management practice at AUCHAN LLC, I had to fulfill the tasks set in the practice program, to study the company's activities in detail.

Economic practice is the most important stage in the training of future specialists, as it is the most approximate model real conditions future field of activity of the student, and requires maximum dedication and attention.

The purpose of the practice is - the acquisition of practical skills and abilities in the organization of the enterprise.

The main objectives of the practice are:

- studying the experience of a particular enterprise in the field of organizational management problems;
- deepening and consolidation of knowledge in special disciplines;
- application of theoretical knowledge in real conditions;
- acquisition of the necessary practical knowledge and skills for the implementation of the elements of planning, organizational, administrative, stimulating and controlling work at the enterprise;
- collection of factual data on the activities of the enterprise for writing a report on the practice in accordance with the program.

AUCHAN LLC, located at the address: Russian Federation, Sverdlovsk region, Yekaterinburg, st. Metallurgists 87 mall. "MEGA"

Shop opening hours: weekdays from 8.30 to 23.00 and weekends from 7.30 to 23.00 without a break for lunch and seven days a week.

Auchan is one of the world's largest retail operators, founded in France in 1961 by Gerard Mulier. The AUCHAN hypermarket chain has been operating on the Russian market since 2002, and today more than 76 stores have been opened in Russia.

Five formats:

1. hypermarkets - large stores with a wide selection of goods on the edge of megacities.
2. City - urban stores.
3. Garden is a specialty shop for buyers who are fond of pets, gardening, flowers. AUCHAN Garden has a large selection of flowers, seeds, pots, bath products, garden equipment and accessories, garden furniture, barbecues, aquariums, pet food and accessories.
4. Rainbow is new project AUCHAN group, which implements the principles of high technical equipment, maximum automation of processes (a special system of payment at the checkout). On the scanning line, an employee of the Raduga hypermarket scans the goods selected by the client, after which the client independently pays for his purchases using an automatic payment machine. Saving resources (each store has a so-called "Cold Room" where fresh products are stored and sold. The air flows in this room are distributed in such a way that the shelves maintain the temperature necessary for storing products, and a warm air flow is supplied to the alleys, allowing customers to comfortable to make purchases), multivalency (each employee of the store is multivalent, he can work both on the scanning line and on the trading floor).

AUCHAN Russia has been recognized as the best retail employer three times. Auchan plans to expand the network of Auchan hypermarkets to this day to 150 stores. The product range may consist of 50-100 thousand items. The main principles when creating a hypermarket are:

1. relatively low prices;
2. extended work schedule;
3. convenient transport connection;
4. large parking lot;
5. organization of trade on the principle of self-service.

Hypermarkets are popular not only due to low prices for goods, but also due to the opportunity to make a complex purchase of food products for the whole week. Many shoppers who enjoy the shopping experience enjoy the large selection that such a store has.

Through the network of Auchan hypermarkets in Russia, domestic production is realized. At the same time, among Russian manufacturers preference is given to local, regional suppliers. All products are presented in several price categories (from economy to premium). At the same time, all prices for goods in Auchan will be 10-20% lower than their average market value. The range of goods is maximum: from food, to large household appliances, from home textiles, to garden supplies. Hypermarket "Auchan" opened its bank in Russia, allowing it to significantly increase sales.

Vianne Mullier, a member of the Mullier family that founded the trading group Auchan, said that over 10 years the company has invested 50 billion rubles in development in Russia, paid more than 20 billion in taxes and 22 billion in income tax and social payments.

Auchan consumes 195 tons of polyethylene per year. To reduce this number, "Green cash desks" were opened, where you can buy biodegradable bags. They are used by 70% of buyers.

Auchan is restructuring the procurement system, focusing on local producers in the regions of Russia.

According to the organizational and legal form, the store is a company with limited liability. Kind of activity - retail, production. The company operates on the basis of the charter. The charter is registered by the department state registration subjects entrepreneurial activity and licensing management committee municipal property. The structure of shareholders includes: management, employees of the store. The company was issued a patent for the right to trade. The patent specifies the rules that must be observed by a commercial enterprise. Also, Auchan Lefortovo LLC operates on the basis of a license. total area The store is 10,000 square meters and employs about 500 staff members. The store is universal, as the assortment is built on the basis of a wide range of product groups. The products in the store are always fresh and of good quality. AUCHAN Limited Liability Company was established in accordance with the Civil Code of the Russian Federation, the Federal Law of the Russian Federation “On Limited Liability Companies”. Society is considered to be created as entity from the moment of its state registration in the manner prescribed by the legislation of the Russian Federation. The society is created without limitation of term. The form of ownership of the company is share.

AUCHAN LLC has the right to open bank accounts in the Russian Federation and abroad in the prescribed manner. The company has a round seal containing its full company name in Russian and an indication of the location of the company.

The charter lists the following activities:

- trade and purchasing activities;
- wholesale and retail trade in industrial goods and consumer goods;
- other activities not prohibited by law.

Auchan is the Russian division of the international retail network Auchan. The network offers low prices for a wide range of food and non-food products, including under its own trademarks. Our store presents products under the brand name "Our family" and "Every day". These goods occupy a niche of budget goods of good quality.

In addition to the sale of goods and food products, the Auchan hypermarket chain provides: lending services, after-sales service, delivery services. The hypermarket also has its own bakery, meat production semi-finished products. At each checkout in Auchan you can buy " Gift certificates» denominations from 250 to 2000 rubles. A new cooperation project has been launched - Auchan and Visa, Maestro, MasterCard. The project enables network customers to pay for goods in a non-cash way using bank cards.

Auchan LLC trading company is located at

st. Lublinskaya, 153. Shop opening hours: from 8.30 to 23.00 without a break for lunch and seven days a week. According to the organizational and legal form, the store is a limited liability company. Kind of activity - retail trade. The company operates on the basis of the charter. The charter is registered by the Department of State Registration of Business Entities and Licensing of the Committee for Management of Municipal Property. The shareholders include: the director of the store, two managers, Chief Accountant, accountant and seller of the bread department. The company was issued a patent for the right to trade. The patent specifies the rules that must be observed by a commercial enterprise. Also, AUCHAN CJSC operates on the basis of a license.

Trade enterprise CJSC "Auchan" - shop of individual service. The sale of goods is carried out by the cashier through cash machine. The main burden falls on the sales assistant, whose qualifications determine the speed and quality of public service. The sales assistant offers and shows the goods to buyers, provides information about them, gives advice and assistance in choosing new and related products. In addition, he must be able to quickly and well perform such technological operations as cutting, measuring, weighing and packaging goods, and make settlements with the buyer. The use of the individual service method in stores reduces the level of service to the population, increases the time spent on purchasing goods and limits the independence of customers in choosing goods. The store consists of many departments: wine and vodka department, groceries, gastronomy, bread department, goods for children, household goods, pastries, etc. The store rents space for non-food departments (perfumes, pet products, knitwear, electronics store, pharmacy and accessories). Firm mobile communications Ion rents 30 m2 from the store. The total area of the store is

The store is universal, as the assortment is built on the basis of a wide range of product groups. The products in the store are always fresh and of good quality. The goods are ordered in large quantities, since the store is located in residential area, there are a lot of buyers, so the goods are not stale for a long time and deliveries are carried out very often. The great advantage of the store is that it has its own bakery, so bread and bakery products always fresh, in high demand and always in a wide range. The store has the widest selection of the following products: confectionery, seasonings and spices, milk and dairy products, sausages and meat products, goods for home and garden.

The store has utility rooms (rooms for storing and repairing containers, rooms for storing commercial inventory, rooms for preparing goods for sale), administrative and amenity rooms (offices for the director, accountants, managers, a dining room, a room for rest and personal hygiene), a small a warehouse for products with a longer shelf life (wine and vodka drinks, chocolate, lemonade, etc.).

The company purchases goods at suppliers' prices and sets its price before selling, adding from 15% to 25% of the total cost. No interest is set on bread.

The retail trade enterprise meets the technical, sanitary, fire and other requirements, and the equipment and inventory are kept in an exemplary sanitary and technical condition. The store uses the following types of inventory:

inventory for opening containers;

inventory for preparing goods for sale;

inventory for displaying and displaying goods;

inventory for the release of goods;

inventory for the calculation node;

sanitary equipment,

fire fighting equipment;

hygiene inventory.

The store of AUCHAN LLC visits SES every six months, tax office and the Ministry of Standardization and Metrology. A special journal will be introduced, where the date and name of the checking service are recorded. The store has a book of reviews and suggestions. In this book, buyers can write down their positive or negative feedback. After analyzing this book, we can say that the store has a low customer service culture. If negative feedback is received, then apply various methods decisions: deprive staff of a bonus of 100%, conduct interviews, make reprimands in writing, if positive reviews about a particular seller, then he is rewarded in various ways: bonuses, thanks, diplomas, an increase in salary).

The store has a great demand for products because it is very conveniently located for customers. It is located between two metro stations Bratislavskaya and Maryino. The store of AUCHAN LLC competes with the following trade enterprises: "Real", "Ikea" and "Metro". To attract buyers, AUCHAN LLC reduces prices, conducts tastings and tries to diversify the assortment with various new products.

Legal characteristics of AUCHAN LLC

AUCHAN Limited Liability Company was established in accordance with the Civil Code of the Russian Federation, the Federal Law of the Russian Federation “On Limited Liability Companies”. The Company is considered established as a legal entity from the moment of its state registration in accordance with the procedure established by the legislation of the Russian Federation. The society is created without limitation of term. The form of ownership of the company is share.

Type and scope of activity. The organizational structure of the enterprise LLC "Auchan" is a warehouse and a store for the sale of radio components, thus combining in its activities retail and wholesale trade. Commercial network represented by two specialized stores.

The charter lists the following activities:

trade and purchasing activities;

wholesale and retail trade in industrial goods and consumer goods;

other activities not prohibited by law.

The Company may engage in certain types of activities, the list of which is determined by laws, only on the basis of a special permit (license). If the conditions for granting a license to practice separate view activities, there is a requirement to engage in such activities as exclusive, then the Company during the term of the license is not entitled to carry out other types of activities, with the exception of the types of activities provided for by the license and related to it.

AUCHAN LLC belongs to the category of medium-sized trade enterprises. The total area is 2600 sq. m. Including retail space -1280 sq.m., warehouses - 1320 sq.m. m.

Rice. 1

The General Director of the Company organizes the protection of information constituting commercial and official secrets of the Company.

Deputy CEO organizes the commercial activities of the enterprise, which, in accordance with the Charter, is the main activity of AUCHAN LLC.

The chief accountant ensures the organization of accounting in strict accordance with the current legislation and the Charter.

Number of employees and organizational structure enterprises depend on the type of enterprise, its size retail space, conditions and mode of operation, the number of jobs and methods of selling goods, and many other indicators that affect the labor intensity of work.

The following personnel work for the enterprise: the director of the enterprise, managers, accountants, sales assistants, cashiers, loaders and cleaners. Each of them perform their duties.

All staff retail enterprise can be divided into three categories:

Management personnel - consists of employees who provide management of the labor process.

Director - manages the enterprise, also manages the planning and economic work, is engaged in the selection of personnel and organizes the improvement of their qualifications, ensures labor protection, safety precautions and fire safety, organizes the fulfillment of shareholders' orders. He is also subordinate to the services dealing with labor and wages, accounting and finance. Monitors compliance with the rules for the sale of goods, checks the quality of goods entering the enterprise, manages personnel. In the AUCHAN LLC store, the director's working day lasts from 9:00 to 15:00.

Head - in charge of the organization technological operations and economic service. Monitors the maintenance inventory at a certain level, draw up applications for the importation of goods, accept goods by quantity and quality, and ensure the safety of inventory. Participates in the formation of the range of goods sold, Monitors compliance with the rules for labeling and packaging, storage conditions, expiration dates and sale of goods.

Two managers work in shifts at the AUCHAN store. The working day lasts from 8:00 to 20:00 with a lunch break.

Accountant - carries out financial and economic operations at the enterprise. Checks commodity reports, calculates wages for employees of the enterprise, keeps records cash transactions and cash in the account. Keeps records of income and expenses of the enterprise, calculates taxes and transfers them to the budget. Generates order journals for the preparation of the balance sheet. Keeps records of fixed assets and submits all necessary reports to the tax authorities. A chief accountant and an accountant work daily in the AUCHAN LLC store. Their working day lasts from 9:00 to 18:00.

The main personnel are sellers, controllers, cashiers, i.e. employees engaged in servicing customers on the trading floor.

Sales consultants - their duties include the preparation and cleaning of the workplace (receiving packaging material, checking the performance commercial equipment and inventory, replenishment of working inventory, cleaning containers, maintaining proper sanitary conditions), preparing goods for sale, serving customers, accounting for unsatisfied demand, etc.

Acceptance of goods by quantity, window dressing, preparation of goods for sale. Monitor the frequency of replenishment of goods, taking into account customer demand, know the range and features nutritional value goods. Each department has several sales assistants from 8:30 to 23:00 with a lunch break. Once a month, the remaining goods are recalculated. It is carried out by all employees of the trading floor.

Support staff - provides service to the main staff, as well as maintains the store in proper sanitary and hygienic condition.

Loaders - carry out unloading of incoming goods. Carry out repair work for the company. Deliver goods from the warehouse to departments.

Cashiers - cooks workplace to the execution of settlement operations, performs settlement operations with customers, transfers proceeds, etc.

Cleaners - maintain the store in a sanitary and hygienic condition. Every day they wash the floors, wipe the windows and wash the administrative and amenity premises, take out the garbage, etc.

Loaders and cleaners work daily from 8:00 to 23:00.

Shift work schedules provide the opportunity to combine work and rest, which contributes to increased productivity. However, the absence of the director in the evening leads to the fact that all duties are assigned to the managers, thereby increasing the intensity of work.

In the process of research, it is also relevant to analyze the main technical and economic indicators that reflect the development trends of the enterprise.

Dynamics of trade turnover of AUCHAN LLC for 2007-2009

There is also an increase in dynamics average headcount employees of the enterprise from 36 to 38 people, the growth occurred in 2008.

The growth of trade turnover was reflected in the productivity of workers, the turnover per employee increased from 1822 to 2042 thousand rubles.

Actual retail turnover(thousand roubles.)

Chain growth rates of trade turnover, %

Base turnover growth rates, %

At current prices

In comparable prices

At current prices

In comparable prices

At current prices

In comparable prices