How to open funeral services from scratch. Funeral services business Equipment for funeral business

Before you open a funeral business, you need to draw up a detailed business plan, which will include both market analysis and all organizational issues. A business plan will need to be submitted to the state registration authorities in order to obtain permission to start a business.

A competent funeral agency business plan will help you quickly navigate the market and occupy a worthy niche in it. In fact, a business plan is the main tool, the purpose of which is to assess the prospects of the future funeral home and, possibly, attract investment. Funeral services business plan will help convince government bodies that your bureau is necessary for the city and cost-effective.

Funeral business in Russia: market analysis, competition

Because of cancellation of funeral business licensing the competition in the market is very high. In order to make a profit, you need to have information about the deceased, and for such information between competing firms there is a real war.

It must be remembered that the number of players in the funeral business market is large, and its profitability is rather low, so it is not easy to achieve large profits here. For this reason, many entrepreneurs are trying to establish their own production of coffins or monuments.

Officials believe that the situation on the funeral services market today is critical. Firstly, the condition of the cemeteries is simply appalling. Secondly, funeral services often become part of the shadow economy due to the lack of proper state regulation and clear legislative framework. flourishes illegal sale plots in cemeteries, although by law these plots must be provided free of charge. Very often, entrepreneurs accept payments in cash, which are not reflected in financial documents.

There are luminaries on the market who are not interested in new competitors and seek to control the funeral business. Most funeral homes do not produce anything, but only sell related products. And take into account the difference between the purchase price and the selling price is often impossible.

Goals, objectives, target audience

The purpose of the funeral home is to take the deceased on his last journey at a decent level and provide his relatives with a full range of related services.

Funeral home duties include:

• the most delicate work with the relatives of the deceased;

• making it easier for them to prepare for the funeral.

The target audience of the funeral home is the families and friends of the deceased.

How to start a funeral business? Legal aspects

We will figure out how to open a funeral services business in accordance with the law.

Once upon a time, in order to open a funeral home, you needed a state license. Today, no license is required: since 2004, you only need to notify government agencies that you are starting a business. It was from this year that the cities of the country began to be literally flooded with mourning signs.

The funeral home must be registered with the tax office as . You can register yourself or contact professional lawyer, the cost of which should be in without fail included in the funeral business plan.

To open a funeral home, you need standard set documents for opening an LLC.

If during registration you did not write an application for a special taxation regime, then you automatically put on common system. It is clear that this is not always profitable, especially for starting a business. You will need to keep full accounting, rather complex calculations of all income and expenses, pay all taxes and regularly submit relevant reports.

For not wholesale company, which does not serve large enterprises, it always makes sense to pay attention to special modes.

Organizational moments

Today, anyone can open a funeral home, because as a farewell hall, transport can be rented, and instead of staff, hire specialists from an outsourcing company. Consider how to start a funeral business.

Where to open a funeral home?

The premises should be located in such an area of ​​the city, from which it will be easy to get to any point in it. The dimensions of the room should be quite large. There should be enough space for an office, a hall for demonstrating coffins, wreaths, monuments, a mortuary, a warehouse. If you intend to offer hearses to customers, then you need space for them.

The farewell hall categorically cannot be located in a residential building. It must be located at least 50 meters from residential buildings, sports, medical, children's, educational, cultural institutions.

If you want to have your own mortuary at the bureau, you will need special permission for this. This will need to be coordinated with the Committee for Architecture and Urban Planning, Environmental Protection and the State Fire Supervision Authority.

Furniture and equipment

If you are planning your own production, then you will need to create separate workshops.

For example, for photo production you only need a computer with the appropriate software, a printer, photo paper, glue, special oval frames.

For making monuments you will need crushed stone, adhesive mixture, metal pin, formwork, sand concrete, profile, reinforcement, expanded clay, paving slabs, masonry mixture. From the tools you will need a hammer, a trowel, a level, a bayonet shovel, a capacity of 10-50 liters.

For coffin production you need a standard carpentry workshop, as well as tools for furniture production. In addition to wood or metal, a special fabric will be needed. Usually a small manufacturer does not make coffins on his own, but only assembles them from ready-made parts.

IN farewell hall there should be chairs or armchairs and a coffin stand. Naturally, it is worth considering also the appropriate design.

In the very the Bureau, in addition to the reception desk, it is important to provide chairs or armchairs for customers, perhaps a coffee table with a price list.

To get started, you need to purchase a computer, scanner, printer, cash machine, tools (preferably at least in duplicate). The amount of furniture and other equipment will directly depend on the size of your office. You can have your own car(s) or, if necessary, rent vehicles.

Recruitment

The staff who will work in the funeral home must be distinguished by tact and excellent knowledge practical psychology, because you will have to work with relatives mourning the deceased. In addition, employees must be able to sell services. Today, so-called funeral agents are especially popular, receiving special education.

In addition to agents, you will need an accountant, consultants, drivers, sellers, coffin, wreath, monument makers, mortuary workers, laborers, a lawyer, makeup artist, balmist, carpenters, carpenters, turners, an administrator. However, at first, the staff can be reduced and, if necessary, hire third-party specialists.

In fact, there can be either two employees in each area (consultants, administrators, drivers), or one at a time. It is important to select a staff from psychologically stable people.

Funeral home services

The bureau's income will directly depend on the range of services offered to clients. However, the expansion of the range will always be associated with an increase in costs. This is the purchase necessary equipment, and hiring additional staff, and additional advertising and purchase of materials.

Your company can provide services such as:

• funeral rites (for this you will have to agree with priests of different faiths);
• production of monuments, coffins, wreaths, photographs and other related products;
• search for a burial place with its subsequent registration;
• hiring workers who will dig the grave;
• body storage;
• performance of transport, orchestra, memorial dinner;
• cremation, embalming, disinfection of premises.

Customer acquisition

Today, attracting clients in the funeral business is mainly reduced to the illegal search for information about the deceased. This is due to corruption and data leakage. Businessmen who go for it are trying to establish contacts with the police and hospital morgues.

The state authorities have already taken care of the situation and are going to start a universal certification of all those involved in the funeral business in the near future.

Today, the Institute of Service and the Academy of Entrepreneurship in Moscow have already begun to train funeral business agents. The course is designed for 160 hours, and students study here all the subtleties of funeral legislation, basic psychology, the difference in religious rites in different religions. Interestingly, final exams are taken at the mayor's office of the capital. It is easy to predict that when the authorities tighten the requirements for the funeral business, the demand for relevant educational services will also increase.

Funeral services business costs and profitability

Initial investment will range from $10,000 to $100,000. It all depends on the price segment you are looking for. If you do not have your own premises, then you will have to spend about 100 thousand rubles a month on rent. If you have a fairly decent staff of 20-30 specialists, then about 800 thousand rubles a month will go to their salary. Depending on the region, the average salary in the bureau will be 20-50 thousand rubles.

The minimum equipment cost will be $5,000. However, if you plan to create your own workshops, a farewell hall, a mortuary, then the equipment can cost 70-80 thousand dollars. These costs will be measured only by the scale of the business. For example, the minimum price for not upholstered collapsible coffin will be 850 rubles. The approximate price for a funeral hearse will be 2 million rubles. A refrigerator for a mortuary will cost 30-50 thousand rubles, a hydraulic trolley - 15 thousand rubles, an autopsy table - 25 thousand rubles. The wreath will cost about 1.5 thousand rubles. Opening your carpentry workshop will cost 3-5 thousand dollars.

The cheapest funeral will cost customers 12-16 thousand rubles. However, such orders will not allow the business to develop. You can count on a stable profit only if you receive many orders with average checks of 20-60 thousand rubles.

Approximate profit per month, an average bureau with an average order of 20-60 thousand rubles will have 200-400 thousand rubles.

The profitability of the funeral business will be about 15-20%. The profitability of the production of related products will be higher - about 40%.

It is believed that the production of coffins, monuments and other paraphernalia will pay off in a year. Other services may pay off more slowly.

conclusions

So, the funeral business in Russia is far from the easiest and most profitable option. The competition here is high, and profitability is low. In addition, it can be difficult for beginners to find a sufficient number of customers. However, as our funeral home business plan shows, good agency with a wide range of services and delicate attentive staff will be appreciated over time.

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Funeral services are a very specific activity and not suitable for everyone. But if you are ready to work in this area, then you have every chance of making a good profit and occupying a solid niche in the ritual business.

Funeral home pros and cons

First of all, it is worth listing all the advantages of opening an agency:

• Business demand. As sad as it is to realize, we are all mortal. Perhaps this is one of the few types of services that will always be relevant. Relatives wish to see the deceased on his last journey with honors, and the agencies, in turn, take care of all organizational issues.
• Fixed salary. Even great competition will not be an obstacle in making a decent profit. Enough orders for everyone.

• Activity specificity. Agree, this process can not be called pleasant. Thoughts of death make many people nervous. And if you observe it daily or even several times a day, it is not far from depression.
• Competition. In large cities, it is much more difficult to promote your services due to the huge number of similar firms. Therefore, at first, you will need a detailed business plan for funeral services in order to analyze the profitability and decide how profitable such a business is in your city.
• Big investment. Opening a funeral home is far from free. It will take a lot of money, so at first it will be quite difficult to gain a foothold and wait for the first profit.

How to open a funeral business according to the letter of the law?

Previously, to start work, you had to obtain a state license. Today, this item can be omitted. Since 2004, no official license is required. And it was this period that was marked as a real boom in the emergence of various ritual bureaus.

In view of this, competition in the funeral business is very high. There is a real war going on in big cities. After all, it is very important to get information about the deceased before anyone else in order to have time to contact relatives and offer their services.

So, how to start a funeral business? Since the opening of LLC. Registration consists in collecting a certain package of documents. You can do it yourself or use the help of specialized companies.

As far as taxation is concerned, the best option there will be a simplified system.

Funeral home organization

To start such an activity, you do not need to have special knowledge. It is enough to rent a farewell hall, transport, and hire specialists through an outsourcing company.

The room under the funeral home should be located in a place that can be easily reached by public transport and car. The office should have enough space for an office, a showroom where coffins, monuments, wreaths and other products are sold. There is also a hall of farewells and a storage room.

The farewell hall should not be located in a residential building. Moreover, this room must be located at least 50 meters from residential buildings, as well as kindergartens, schools, medical institutions, sports and cultural organizations.

If you want to equip your own office with a morgue, you will need a special permit. It is coordinated with the Committee of Architecture and Urban Planning, State Fire Supervision and Environmental Protection.

The complex of funeral services often includes the production of monuments with photographs. For the manufacture of monuments, crushed stone, a special mixture of glue, metal pins, formwork, profiles, fittings, expanded clay, paving slabs and other materials, as well as a set of tools are required.

Taking photographs will require the following equipment and Supplies: computer with a special program, printer, glue, photo paper, frames.

You can also independently carry out the production of coffins. This requires a workshop, tools and materials (wood, metal, special fabric). Most often, small funeral homes do not make their own coffins, but only assemble ready-made parts.

Production and sale of coffins - a good additional income

In the farewell hall, chairs, armchairs, a coffin stand are needed. It is important to consider the design of the room.

IN office space you will need to install a table for the administrator, chairs or armchairs for the visitor, as well as a coffee table with a price list of services.

Staff

The main quality of the staff is tact and knowledge of psychology, because you will have to communicate with grieving relatives. In addition, the ability to sell a service is also an important factor. The so-called ritual agents possess all necessary qualities listed above.

A ritual agent is a good psychologist and seller of services

In addition to agents, an administrator, an accountant, a driver, a salesman, a master in the production of coffins, monuments, mortuary workers, a lawyer, a balmist, a make-up artist, a handyman, carpenters, carpenters, and turners are needed.

What services to offer?

Your income will directly depend on the range of services provided. The wider it is, the more revenue.

The funeral home offers the following:

• Sale of ritual accessories
• Funeral rites (you will need to conclude an agreement with several priests in advance)
• Search and registration of the place of burial
• Production of photographs, monuments, coffins, wreaths and other goods
• Looking for workers to dig a grave
• body storage
• Embalming, cremation
• Transport services, orchestra
• Funeral dinner.

Where to look for clients?

The main way to find clients is through informal arrangements with the police and hospital morgues. It is these institutions that provide information to funeral homes. This is definitely not a very legal way. But still common due to high competition.

If you list legal methods, then advertising in popular newspapers, magazines and online resources works well here. Bright advertising on billboards, radio and TV advertising in this situation is inappropriate.

Calculate income and expenses

The initial investment is 10-100 thousand US dollars, depending on the number of services provided. If you don’t have your own premises, the costs will be higher, if you have your own car suitable for conversion into a hearse, feel free to reduce costs. A decent staff of specialists will also take a lot of money.

Funerals cost clients at least 12-16 thousand rubles. But such cheap orders will not allow your funeral home to make decent money. Stable- high income is possible only with a large number of orders with an average check of 20-50 thousand rubles.

The approximate amount of profit per month is about 200-400 thousand rubles. The profitability of the business is 15-20%, and when selling ritual goods - about 40%.

The payback period for funeral paraphernalia is 1 year. Investments in services pay off more slowly.

Thus, it is important not only to know how to start a funeral business, but also to take into account that this is a rather costly and troublesome option. A lot of competition and low profitability, the difficulty of entering a niche and the special specifics scare away many. But a good agency with delicate employees is highly valued.

If you have something to add to the article or have questions, we are waiting for your comments.

The funeral business is very unusual, and not every entrepreneur will undertake it. But if you take a philosophical approach to this issue and set yourself the goal of making money, there is every chance to start a ritual business from scratch.

Many try not to discuss the topic of death until a special occasion. When relatives, friends or acquaintances suffer such grief, they immediately turn to the right agency. For the owners of the funeral business, this procedure provides an opportunity to earn.

Before you open your agency, you need to draw up a complete funeral home business plan. It will provide an opportunity to quickly navigate the world of competition and take its place in the funeral services market.

Funeral business in Russia: market analysis, competition

After the abolition of licenses for the funeral business, competition in the Russian market has only increased. To receive your income, you need to have accurate data on the deceased. Such information is always under the strict control of competitors. It should be borne in mind that there are too many owners of the funeral business, and profitability leaves much to be desired. Therefore, many of them have to organize the production of ritual attributes.

The leaders of large structures are sure that the situation has reached a critical state. This is evidenced by the state of cemeteries, and the ritual business itself is in the shadow economy due to the lack of proper state system regulation and the necessary material base. Places in cemeteries are sold without hesitation, although the territory for burial is provided free of charge. Almost always, clients pay in cash, and these actions are not reflected in the financial report.

The market for similar services has long been controlled by a certain circle, and it is not happy with new opponents. There are some categories of funeral home that only sell specialty items. And it is almost impossible to calculate the difference between the purchase and sale of products.

Goals and objectives

The main moral goal of this business is to honorably, with all honors, see off the deceased person and take full responsibility to relatives for organizing the necessary ritual.

Business objectives include:

• polite communication with relatives and friends of the deceased;
• assistance in preparing for the farewell process;
• providing the most favorable offers for burial.

coffin making

The cost of making coffins to order varies in different price categories. It depends on the chosen design and material. Therefore, each client must evaluate his solvency and choose a coffin in which he wants to take the deceased relative on his last journey.

1. The coffin, upholstered with thick cotton fabric or special textiles, ritual stores offer at a price of about 3,000 - 4,000 rubles.
2. The coffin of domestic production with a varnish coating looks solid, but it costs from 8,000 to 35,000 rubles and even higher. For separately provided Italian or French fittings, you will have to pay extra up to 6,000 rubles.
3. Imported coffins made of noble woods have a cost from 60 000 rubles.

Ritual textiles

Many textile factories produce funeral textiles for funeral homes and agencies. The products are intended not only for upholstery of coffins, but also for sewing bedspreads, pillows and other accessories.

Also, according to individual orders, you can sew decorations in the coffin, clothes for the deceased, ritual tablecloths, and decorating elements for the hearse and the hall of farewells. Profitable franchise between manufacturers and buyers of mourning paraphernalia - the key to a successful business.

It is customary to bury a deceased person in new clothes. And if relatives did not prepare a robe for the deceased in advance for some reason, then there is not always time to go shopping and look for a suitable option.

In such cases, samples of clothing by gender, as well as ritual shoes, must be presented to the funeral home or agency. It is necessary to select clothes according to the age of the deceased, taking into account his complexion.

Ribbons

When preparing for the funeral process, do not forget about mourning ribbons. They are an important accessory on wreaths, baskets and flowers. On mourning ribbons are written parting words which emphasize respect for the deceased. The inscriptions are applied with a special paint and brush. The text of the inscription is recorded by the funeral home employee at the request of the customer or is compiled in advance.

Sale of ritual textiles wholesale

The purchase of ritual textiles by close relatives always carries a moral trauma for them. Funeral homes, taking care of the condition of their clients, pre-purchase all the necessary paraphernalia in bulk. Therefore, it is convenient to buy all the necessary kits, sets and single copies at the place of ritual services. The proposed type of marketing is very convenient between suppliers and buyers.

How to start a funeral business? Legal aspects

Future entrepreneurs always ask questions on the topic: how to organize a funeral business, where to start? So that the future owner does not have problems with the law, you need to start implementing your idea legally.

Important: absent in Russia since 2004 mandatory requirement on obtaining a state license. It was from that time that ritual agencies began to develop intensively, because a novice entrepreneur only needs to notify government agencies about the provision of these services to the population.

The owner of the establishment should register his funeral home as an LLC. You can perform this procedure yourself or entrust all the work to a legal entity that will represent your interests. The cost of this legal services should be included in the plan.

You will need to write and submit an application for one of the special systems for taxation. If the entrepreneur does not do this, he will automatically be transferred to the general system, and for the initial stage this is not entirely profitable. You will have to regularly provide a full accounting report on costs and profits, pay taxes on time and adjust monthly reporting.

For a small company that does not cooperate with large enterprises, attention should be paid to the most simple options. It is advantageous to choose a simplified taxation system in which you have to pay only one tax. taken into account percentage income and expenses. You need to pay from income of about 5% or up to 15%, comparing the difference in expenses and profits for the month.

Payment is made quarterly, reporting is provided at the end of each year. The benefit of the simplified taxation system is that the entrepreneur will be able to save about 3% of the amount on insurance. In order to properly plan your income, after registration within a month, you need to notify the tax system about the start of your activity.

Organizational moments

Anyone can start this type of business. Vehicles, a farewell cafeteria or wake-up restaurant can be rented, and staff vacancies can be replaced by specialists from other service providers to avoid additional costs. Therefore, every future owner of similar bureaus needs to know where to start.

Where to open a funeral home?

The rented premises must be located in a point accessible by car, so that any client can quickly find the necessary object and easily get to it. The basis is a large area. In this territory are located:

• main agency office;
• a hall for a demonstration display of wreaths, coffins, monuments and other ritual paraphernalia;
• morgue;
• warehouses;
• hearses;
• farewell hall.

Important: never locate the farewell hall in apartment building. His place is no closer than 100 meters from residential buildings, cultural, children's and medical institutions.

To provide services in the mortuary at the agency, additional permission will be required. The location of this room should be coordinated with the relevant authorities: the architecture committee, the city's environmental department and the state fire service. Naturally, an additional building will entail certain costs.

Furniture and equipment

For own production workshops are required. For example, to create a monument, you need not only a set necessary tools, but also concrete, special adhesive mixture, crushed stone, sand.

For the production of coffins, a carpentry workshop and tools are needed. In addition to chipboard and metal, a special upholstery fabric should be available. You should also take into account the material for the manufacture of crosses and other ritual paraphernalia. Profitable franchising between customers and suppliers will help to purchase the right material and equipment.

The hall of farewell must have full set equipment: coffin supports, armchairs and chairs. The design of the hall must be sustained in mourning colors.

In the ritual salon itself, in addition to the reception desk, there are seats for waiting, a small table with a list of services provided and prices.

All furniture, equipment and tools must be placed on the area of ​​the rented premises. This also applies Vehicle, which will provide the necessary service for the transportation of passengers from the place of farewell to the cemetery area.

Recruitment

Persons with knowledge of human psychology and with a sense of tact should be chosen as the staff of the funeral home. They have to work with clients who are on the verge of a nervous breakdown because they have lost their loved one. Bureau employees should be able to unobtrusively offer the services of their institution, advise clients in various aspects and skillfully recommend the necessary rituals to them. Last news funeral business say that funeral agents can receive special education in educational institutions.

In addition to customer service employees, you will need drivers, wreath makers, carpenters, consultants, mortuary workers, an accountant, carpenters, turners. Based on your capabilities, you can expand or reduce the staff. A good option is to hire the right people as needed.

If the owner is a sole proprietor, you must decide which service area you will need to hire more staff from. And do not forget that the service personnel should consist of morally stable specialists.

Funeral home services

The dividends received are completely dependent on the services provided and the range of ritual accessories. The addition of the nomenclature entails an increase in costs. It is very important to make a correct list of such services:

• funeral rituals (in this case, a priest is involved in the process);
• digging graves;
• production of coffins, crosses, monuments and other ritual paraphernalia:
• provision of transport;
• search for a place to bury the deceased;
• cremation, make-up, disinfection, embalming.

Customer acquisition

Competing services in the struggle for customers reach the point of absurdity. The illegal search for information about the whereabouts of the deceased even goes so far that deliberate data leakage is in demand. If you take the legal and human methods of advertising your agency, then advertising in in public places, on radio, bulletin boards, on the Internet or in print media.

Funeral services business costs and profitability

At the initial stage of work, your costs and income will fluctuate. The basis is to take the initial investment at minimal cost from $8,000 to $80,000. The cost of acquiring equipment, hiring employees and purchasing ritual accessories will entail additional waste. Renting the premises will cost approximately 80 000 rubles.

The cheapest funeral cost about 18 000 rubles. But one-time orders will not help business development. Significant profits can be received only with constant orders and correct advertising your company.

If we take into account the average order in an average business, its amount is about 20,000 - 50,000 rubles, then you can expect a monthly profit of up to 400 000 rubles.

conclusions

The funeral business cannot be called simple, newcomers to it are usually poorly oriented in search of clients, which means they face certain problems. Given the serious competition, it is customary to talk about high profitability. But if a business plan is correctly drawn up, highly qualified specialists are selected, a range of goods and services is developed, then your diligence will not go unnoticed.

To organize a funeral quickly, taking into account all the details and paperwork, the easiest way is to contact a funeral agency. Specialists work there who know exactly the procedure, they will offer to organize a memorial dinner, book a place in the cemetery, take relatives, pick up the coffin and wreaths, and prepare the body of the deceased. This is the opinion formed by ordinary people who, in grief, turn to professionals for help.

And if you look at the situation from the other side, is it so difficult to organize a funeral business? And how soon can you earn money? If these questions are of interest to you, then you will be interested in familiarizing yourself with the business plan of a standard funeral home. Starting investments will amount to 1,920,000 rubles. It is planned to receive these funds on credit. Full payback of the business is expected within 24 months. Payment of interest on the loan will be made from the first month of work. Repayment of credit funds will also be paid monthly from the moment of opening. During this time, the business will reach a stable level and will be profitable.

Possible risks

• When planning the organization of your agency, you should not focus on the economy option. The most budgetary burial will cost around 6-8 thousand rubles. This amount includes a minimum range of services. Such a plan of action will lead to a minimum profit that will allow you to pay salaries to a few employees, rent and will not allow the business to grow in the future.
• When recruiting staff, special attention will need to be paid to mental stability and the ability to communicate with inadequate clients. People who have lost loved ones or relatives behave somewhat unusually and require special attention. If the staff is not selected correctly or not trained, there will be a turnover of staff, which in the end will have a bad effect on the activity.

A business will be able to make a profit if additional services are offered to customers, such as the manufacture of monuments, wreaths, coffins, photographs, funeral dinners, etc. competitors will disappear. Which will ultimately increase profits.

An interesting discussion of the realities of the funeral business in Russia can be viewed on the video:

Opening preparation plan

Preparations for the opening can take from one to two months. During this time it is necessary to solve financial, organizational and personnel issues.

You need to start with . You can choose the form (simplified taxation system) with interest rate 6% of annual profit. By registering with the state registrar, becoming registered with the tax office and reporting your activities to the administration, you can begin activities. It is worth considering that LLC, as a legal entity, must have letterheads and seals. Without them, it will be impossible to conclude a contract with a client.

№	Name of the event	Deadline (number of days)
1.	Entry in the state register, registration with the tax and administration	30
2.	Getting a loan	1-30
3.	Finding suitable premises, concluding a lease agreement	1-30
4.	Room design	40
5.	Search and training of personnel	45
6.	Procurement of equipment and consumables	30
7.	Equipment installation	10
8.	Carrying out a marketing campaign	20

Location selection

After the start of registration, it is worth starting the search for a suitable room. In a city with a population of about 700,000 inhabitants, it is better to look for a place near a cemetery or mortuary. If this segment is busy, pay attention to the central part of the city. Suitable detached building with an area of ​​at least 200 square meters. m. In this space, it is necessary to equip an office, a showroom, a farewell hall for the deceased, a room for preparing the body.

The room must necessarily comply with sanitary and fire standards, must be equipped with communications, a good ventilation system. The building should be located at a distance of 50 m from residential buildings, hospitals, schools, kindergartens, etc.

It is convenient if there is a small parking lot nearby, which can accommodate customers' cars or a hearse.

Financial plan

It is planned that the bureau will provide funeral services and the sale of its own products, such as coffins, wreaths and monuments. The average number of services rendered per month in a city with a population of 700,000 inhabitants will be within 100 units.

The cost of services provided in the second year of project implementation will be slightly higher than in the first year. This is due to the promotion of the enterprise, the expansion of the list of services, as well as the natural growth of market prices for consumables.

Project implementation time	Services list	Cost, rub.)	Number of services per month	Amount (rub.)
Summary for 2 years:				35 491 392
1 year	Funeral organization	8000	100	800 000
	Sale of funeral items	1000	100	100 000
Gross income for the year:				900 000*12=10 800 000
Income including taxes (6%)				10 152 000
2 year	Organization of funerals, provision of hearse services	10720	120	1 286 400
	Realization of coffins, monuments of own production	8000	120	960 000
Gross income for the year:				2 246 400*12=26 956 800
Income including taxes (6%)				25 339 392

Starting costs

To start a business, you need an amount of 1,920,000 rubles, which is planned to be spent on the purchase of equipment, rental of premises and other organizational activities:

Item of expenses	Quantity	Cost, rub.)
Total:		1 920 000
Room for rent 200 sq.m.	1 building	50 000
1 month rental deposit	-	50 000
Room design	2 rooms	400 000
Paperwork	-	10 000
Purchase of equipment	10 pieces.	1 370 000
	-	150 000
Website development, hosting payment	1 PC.	50 000
Purchasing a hearse	1 PC.	313 000
Payment for fuel	200 l	7000
other expenses	-	20 000

fixed costs

The loan repayment will be carried out from the first month of the bureau's work and will be the same for 24 months. The amount of the monthly contribution will be 101,512.51 rubles, 1,218,150.12 rubles will be paid for the year, and 2,436,300.24 rubles for two years. The interest overpayment will amount to 516,300.16 rubles.

Also, a constant cost item will be the payment of salaries to 10 employees, which, with insurance deductions, will amount to 390 thousand rubles. per month. Total for a year fixed costs will amount to 8,345.35 thousand rubles.

Item of expenses	Per month (rub.)	per year (rub.)	for 2 years (rub.)
Total:		8 345 350,12	16 683 700,24
Loan payment	101 512,51	1 218 150,12	2 436 300,24
Fund wages 10 employees	390 000	4 680 000	9 360 000
Including payroll insurance	103 350	1 240 200	2 480 400
Payment for the rent of the premises	50 000	600 000	1 200 000
Purchase of consumables	50 000	600 000	1 200 000
Acquisition of fuel and lubricants	7000	7000	7000

Equipment

It is planned that the bureau will provide the following services:

• organization of the burial of the deceased;
• production of wreaths;
• preparing the body of the deceased for burial;
• production of coffins (second year of work of the bureau);
• provision of hearse services;
• digging a grave and erecting a monument;
• organization of musical accompaniment and memorial dinner.

Services such as a memorial dinner and the work of musicians will be paid for under a contract for work performed. The production of coffins is planned to be established in the second year of operation, wreaths will be made from the first year.

For the purchase of furniture special equipment 1,370,000 rubles will be spent.

For the production of wreaths, it will be necessary to purchase the following equipment:

• marking machine;
• winding machine;
• irons;
• scissors, needles, awl.

The list of standard equipment will include office furniture, air conditioners, tables, bayonet shovels. It is also planned to purchase their own hearse. Bus rental will be paid separately and included in total amount order.

To organize a workshop for the production of coffins, it will be necessary to buy carpentry tools and agree on the supply of materials.

In the case of expanding the business, it will be necessary to rent another room to organize a workshop for the manufacture of monuments and tombstones. This option is possible after reaching self-sufficiency and two years of profitable work of the bureau. The purchase of specialized equipment for the manufacture of granite and concrete monuments will be quite expensive.

Personnel

Recruitment will be carried out without the involvement of specialists. The staff will include 10 people:

• account Manager;
• lawyer;
• accountant;
• handymen - 4 people;
• driver;
• a carpenter;
• turner.

The salary fund per month will amount to 390 thousand rubles.

Project Summary

Starting expenses amounted to 1,920,000 rubles and were received under a loan at 24% per annum. Within two years, the loan will be repaid and in total with interest will amount to 2,436,300.24. Loan repayment included in permanent monthly expenses, which for two years amounted to 16,683,700.24 rubles. Total 18,603,700.24 rubles will be spent on organizing and running a business over 2 years.

Profit received within two years, including taxes, will amount to 35,491,392 rubles. Including all costs net profit for two years will amount to 16,887,691.76 rubles. This amount will allow expanding the Bureau's vehicle fleet, as well as acquiring new equipment for the manufacture of monuments.

The provision of funeral services can be called one of the most. The tradition of burying people dates back thousands of years. Previously, relatives had to separately hire singers, look for transport, flowers, people who prepared the grave.

Over time, the idea arose of funeral homes that take on all these functions. Not many people know about how to open a funeral business. And although this one will not be able to provide huge profits, but it will be constant.

Step-by-step instructions for creating a funeral home:

1. Writing
2. Registration in state register
3. Finding and renting the necessary equipment
4. PR and clients

Funeral home business plan

Much depends on whether you have initial capital or you want to open Since the funeral home belongs to the service sector, it is possible to start something with an average cost.

The first thing you should do - It may be necessary for investors: any individual / legal entity, investing money or renting out property, for example, wants to understand whether it will be profitable for him.

In the case of funeral services should include:

• The goals of the organization;
• Analysis and development trends of the funeral business industry;
• Assessment of competitors in the market;
• Organizational structure of the future company;
• Financial analysis of the bureau's activities;
• Marketing and PR plan;
• Staff recruitment and position system.

Funeral agency services

Strategic business planning should indicate the goals and missions of the organization (a list of activities, in our case, a list of funeral services provided).

How to open a funeral services bureau from scratch? The funeral home's basic set of services includes I:

• Search for a place in the cemetery and communication with the administration on the acquisition of the site;
• Selection and acquisition of a coffin, wreaths, crosses (monuments), fences;
• Provision of gravediggers and workers who will carry the coffin;
• Transportation of relatives of the deceased;
• Transportation of the deceased in a hearse;
• Cosmetic services and sanitization of the deceased.

There are a number additional services on the selection of a suit for the deceased; some large funeral companies have their own mortuary, where they carry out embalming, cremation and so on.

Registration

From a legal point of view, you must register:

• without formation of a legal entity(you will need an application for registration of an individual as an individual entrepreneur, a copy of the passport, a receipt for payment of the registration fee, an application for registration);

• in the unified state register of legal entities(an application for registration of a legal entity, a protocol of the decision to create an organization, statutory documents are required).

Documents are submitted to the tax office.

Necessary equipment and personnel

After that, it is necessary to rent space for at least two "offices": a reception room and something like an exhibition hall with various materials for the production of a coffin, for example, or a monument. Then rent or purchase hearses and other ritual vehicles.

An important milestone - correct selection personnel. Based on the services provided by the funeral home, it can be noted the need to select:

• handymen;
• Cosmetologists-make-up artists;
• Drivers;
• Musicians;
• Funeral agent (this is a person who will communicate with the client and write down all his wishes);
• A telephone operator who will call customers.

By the way, about clients. The key to the development of any business is information, in this case it concerns the newly deceased.

This type of organization often obtains it illegally, establishing contacts with doctors and police officers. Unfortunately, there is no other way to keep the business afloat - there have been too many funeral homes since the abolition of licensing.

Actual information

At the moment, the situation on the roar of ritual servants in Moscow is as follows. Provide these services as funeral services, which are legal entities, as well as individual individuals not affiliated with any of the organizations.

Those who want to save money turn to unscrupulous "private traders", thereby dooming themselves to difficulties in organizational and financial aspects. Any consultant and lawyer will advise you to contact a funeral agency, and not seek help from individuals.

In connection with the abolition of the licensing of funeral activities, the question of professional competence figures in this area. Along with insufficiently honest funeral companies and agents, as well as a tense situation in the field, there is also a very successful companies competent in this area.

The missing official licensing is compensated by staff training. So any relatively serious agency provides newcomers with training and vocational training, more aimed at the ability to comply with the canons of professional ethics.

Therefore, employees of serious agencies are not found crowding around the apartment where someone recently died. Employees of serious ritual bureaus should be called soon not ritual agents, because they do not provide intermediary services, and order takers, formally arranged and able to provide support and advice.

Profits and costs

Both of these aspects depend on the demand in the market and the range of services provided by the agency. A promising direction of development is now considered to be the production own goods(coffins, wreaths) for funerals.

Renting a room, depending on the region, will cost 60-100 thousand rubles. is related to the number of employees, on average an employee will receive 35 thousand rubles. Buying a hearse will cost a couple of million.

Minimum funeral costs vary by area 20 thousand rubles, but such orders will not give the opportunity to develop. funeral for 30000 and more will provide enough profit to expand their own business. The average profit per month will be 300 thousand rubles.

Nuances

To understand the nuances of opening a funeral agency, you should understand the specifics of the service market. It is important for the organizer to initially decide what exactly the bureau will do, because services in this area are completely different.

In case of unwillingness to engage in the direct manufacture of accessories, you need to find a high-quality contractor with whom you can establish supplies, there may be several contractors.

In general, the market for funeral services itself is not as wide as it might seem. Therefore, reliable contractors with a reputation are known in the circle of funeral services, the number of contractors is small, so you can start searching on the Internet.

After you decide on the list of services provided, ask yourself a question about the location of the main office of the bureau. It is important that it is located in places with a good transport interchange.

For obvious reasons, clients will have no time to look for your agency for hours. The area itself, as already mentioned, should consist of several rooms, or have a sufficiently large footage.

Don't forget to compose spending plan. Include in the plan a budget that provides a system for alerting citizens who may need these services.

Responsibly approach the selection of personnel.

conclusions

Of course, not everyone can afford to open their own funeral home. Legal registration and building a reputation will take a lot of time.

It also cannot be avoided competition characteristic of this area. But in case of successfully overcoming all these difficulties, the founder will have a stable high income and, perhaps, a favorite business.