How to send a registered letter with notification. Registered letter with attachment description

Despite the rapid Internetization, some letters, as before, require postal forwarding. Often, documents and various important papers require especially careful handling. To protect your message from accidental loss on the way to the subscriber, use registered letters. If you properly format such a letter, there is no doubt that it will reach its destination.

When you go to the post office, do not forget to take your passport with you to verify your identity in front of the post office staff. It does not matter which post office you choose - at the place of registration or any other convenient for you. It is best if you send a registered letter from the main post office. All correspondence from regional post offices comes here, then it is sorted and sent. By coming directly to the Main Post Office, you can save time. In the post office, find a special window for sending registered mail. For a registered letter, you will be given a special envelope of the required size, but not larger than A4. You can choose one of three types of envelopes - regular paper, thicker paper and postal package, which is the most durable and reliable. Keep in mind that the weight of your message should be no more than 100 grams, otherwise the letter will be reclassified as a parcel. Next, you can make an inventory of the letter attachment, if you wish. This can be important if you are sending several important documents at once. Feel free to ask the postal worker for a hint, or give these worries to him, for an additional fee.

You can download an example of a completed description here.

Carefully fill in the details of the recipient - address, postal code and last name. Be especially careful about this issue if you are sending a letter abroad. In a foreign country, there may be other rules for issuing an address. If the address is foreign language, carefully and legibly enter it, an employee of the domestic post office is unlikely to be able to check the correctness of their spelling. A letter with an illegible or incorrect address will be returned to you. Decide whether you need notification of receipt of the letter by the addressee. This may be important if the date and time the letter was delivered is important to you. After that, fill out the registration form, where you enter the delivery option you have chosen.

You can download the notification form here.

You can download an example of a completed notice here.

After checking the address, the quality of the letter packaging, give it to the postal worker. Your message will be weighed and billed for services. Your letter will receive a special identification code, by which it will be possible to track it at any post office in the country through which it will pass until it reaches the hands of the addressee.

Please note that it is forbidden to send money, credit cards and especially valuable documents by registered mail. This kind of value can be sent by express delivery service, such as DHL.

According to the Internet, Russian Post is an "evil corporation". Her creed is chaos. Break everything and lose for your money! One branch - one window. Got in line? Write a will. Yes, just in case. “There are many of you, but I am alone” is the most polite thing you can hear from a postal employee. And why don't they still hang the portrait of the "haml of the month" in a conspicuous place?

But maybe it's not all that bad? Not everything is lost?

Transferring responsibility is easy. But what if we create some of the problems with Russian Post ourselves? What if we just don't know the rules and download non-existent rights?

Calmly! Do not rush to be indignant in the comments: “They don’t know the laws! Stand up for Russian Railways!” Just read to the end. We will tell you how to interact with Russian Post without unnecessary expenses and hassle.

Learning to distinguish a parcel from a parcel

According to federal law No. 176 “On postal communication”, postal items include:

• letters;
• postcards (postcards);
• Money transfers;
• periodicals;
• small packages;
• parcels;
• parcels.

In the 21st century, many of them seem irrelevant. We do not read newspapers, but news agency tapes. We communicate and build business by email. We send money from card to card. But even geeks have to deal with small packages, parcels and parcels. What without them?

small package- international postal item containing small items. The maximum weight is 2 kg. Does not require special packaging.
Parcel- postage with an attachment in the form printed publications(books, magazines, newspapers) business papers, manuscripts, photographs. The maximum weight is 2 kg. For parcels consisting exclusively of books - 5 kg.
Package- postage for sending things. Minimum dimensions: 114 x 162 mm or 110 x 220 mm.

All shipments are divided into simple And registered. Simple ones are accepted and delivered without any receipts and signatures. I bought an envelope with a stamp, sent a letter, and the addressee will look in the mailbox and receive it. In the second case, everything is documented: the sender receives a receipt, and the recipient receives a notification.

Registered postal items are:

1. Custom(letters, postcards, parcels, small packages) - delivered against signature, if desired, you can order a notification of delivery.
2. Valuable(letters, parcels, parcels) - when sending, an assessment of the cost of the investment is made, sometimes an inventory is drawn up.
3. With cash on delivery- Shipping fee is charged from the addressee upon receipt.

Why all these details? It’s just that the conditions, terms and cost of shipping depend on the type of shipment.

Pechkin knows his stuff! But, as you understand, according to the current rules, you can’t send a poker with a parcel post (only written correspondence and documents), and the parcel can weigh less than a kilogram. For example, you decide to send your beloved grandmother a book (500 grams) and a box of chocolates (300 grams) as a gift. Due to the sweet content, the shipment will be considered a parcel: it will be packed in a special plastic bag or cardboard box. And if there was only a book, it would pass for a parcel post.

But sometimes “non-standard” attachments are also issued as a parcel. For example, magnets, cosmetic samples or seeds. This is done when the investment is not heavy and every minute counts.

First class vs EMS

There are the following methods of sending postal items:

1. ground- letters and parcels are delivered by rail, road and other land transport.
2. Avia- air delivery.
3. Combined- part of the way the departure travels on the ground, and part flies.
4. Accelerated- delivery times are reduced by a few days.

In domestic mail, air forwarding is almost never practiced. As a result, shipments take quite a long time. The further, the longer. For example, the term for a simple letter from Ulyanovsk to Moscow is five days. Do you want to go faster? No problem! Choose first class.

First class mail- these are expedited domestic postal items, the delivery time of which is 25-30% lower than usual. In addition, the processing and collection of first class shipments is always a priority, and their delivery is not subject to seasonal restrictions. True, they cost more.

In other words, first class shipments are delivered quickly and anywhere. The main deadlines for their forwarding are in a special table.

But only letters and parcels are sent first class. Not parcels! And here comes the time for exceptions.

Solve the problem. You need to send seeds rare plants to his forester uncle. But in autumn the road to his taiga village is washed away so that the only available transport is a helicopter. Arrives once a week. Question: how to deliver seeds to uncle without waiting for winter, when the thaw ends? Solution: ask the postal worker to issue the parcel as a first class parcel. Uncle will get the seeds with the first helicopter.

First class should not be confused with EMS delivery.

EMS(Express Mail Service) is a service for express delivery of items. She is engaged in a branch of the Russian Post - the EMS Russian Post service. Domestic express delivery is carried out throughout the country, and international express delivery operates in more than 190 countries around the world.

EMS is door to door delivery. The courier will pick up the parcel directly from your home or office and deliver it to any point. At EMS English Post has its own transport network, here they guarantee safety and make it possible to insure the shipment from damage or loss. Express shipping is more expensive than expedited shipping.

How to determine the cost

Shipping costs are affected by:

1. Type of departure: letter / parcel / parcel; custom / valuable / simple / cash on delivery.
2. Delivery method: regular or expedited.
3. Value.
4. Distance.

In the case of a registered parcel, the payment is taken only for the weight, the distance does not affect the cost. The cost of a valuable parcel, as well as other valuable items, depends on the distance, weight and the amount of the assessment plus 4%. So, if you valued the parcel at one hundred rubles, then four more rubles will be added to the tariff for distance and weight.

Passport and other documents are sent only by valuable letters (parcels) with a mandatory list of attachments.

Senders often deliberately underestimate the amount of the estimate. If there is no difference, why pay more? But there is still a difference. When a parcel is lost, the sender is compensated for the amount of the assessment, regardless of the real value of the investment. One hundred rubles is one hundred rubles.

Do not swear if the operator calls a different amount: this is not a whim. The calculator does not take into account the regional features of the shipment, the cost of packaging and other additional services (more on them below). It is unlikely that you will be “cheated”: the calculation of the shipping cost is carried out by a computer, where the operator enters all the necessary parameters.

How to send

Step 1. Decide on the type of shipment

Parcel or small package? Custom or Valuable? Regular or expedited shipping?

Dance is worth what you want to send. Be careful: some items are prohibited for shipment by individuals. Here is the list. For example, sending a humidor with Cuban cigars to a friend in a neighboring city is no problem. And the same set for a friend abroad is no longer possible.

Step 2. Making out

Parcels sent across Russia without a list of attachments can be collected at home - put things in a box, shift them with a pimply film. At the post office, they will check everything, glue the parcel with branded tape and put down the details. If you want to make an inventory, then it is better not to worry about packaging at all. It is more convenient to collect the parcel directly at the post office: anyway, the operator will carefully check each attachment and enter it into the inventory.

Sending fragile breaking things, you can additionally secure. Ask the employee to put a “Caution!” label on the package. Then, according to the rules, it must be carefully packed and passed from hand to hand without throwing it away. You will have to pay extra for safety - plus 30%.

It is very important to write the recipient's address correctly. How to fill out the "where / to whom" form, read.

Packing mail, filling out accompanying forms, such as customs, compiling inventories of attachments, writing addresses and written messages - all these are additional services. They are paid separately and are not available in all post offices.

In other words, the operator is not obliged to write the address for you or fill out customs declaration. If you cannot do it yourself, they will help you, but you will have to pay extra.

How to track

You can follow the movement of registered mail items. IN international traffic there are track codes for this, in the internal one there is a 14-character identifier.

It is on the check issued in the mail. By entering the identifier in a special form on the site, you can find out where the package is.

You can also track postal items using the Russian Post application. Yes, they have an app!

The application is very convenient. You can at any time find out where the package is located, and if its status changes (“Left sorting center”, “Received by addressee”), the application will beep. You can also find the nearest post office, find out the postcode by address, and even chat with the support team! There is also a "unique" service for residents of Moscow and St. Petersburg. But more on that later.

Russian Post has another service that few people know about. These are SMS notifications about the arrival of a registered postal item or its delivery. To activate this service, you need to fill out an application by mail, indicating your phone number. The cost of one SMS is 10 rubles. You can pay for the service upon receipt of the parcel. A fly in the ointment is a one-time service.

How to receive

Step 1. We receive a notification

If a registered mail arrives in your name and address, you will be notified. A piece of paper with good news - a notice - will be dropped into your mailbox. From it it will become clear what kind of shipment was sent to you, when, from where, and also how much it weighs.

Notices are primary And secondary. The primary is issued, as a rule, the next day after the parcel arrives at the department (let's take this type of shipment as an example). That is, if the parcel arrived on the 1st, then the notice will most likely be issued on the 2nd. This is due to the fact that correspondence usually arrives at the departments after lunch and it takes time to process it.

From the moment the initial notification is issued, the countdown begins, during which the recipient must pick up the parcel. This is five business days. If for some reason you didn’t have enough of them and you didn’t pick up the parcel (you left, fell ill, there was no time), then a secondary notice will be written out in your name. It also happens that a person did not come, because he did not receive the initial notification. After all, it can fall out of the mailbox, it can be stolen, it can go unnoticed, sticking to the wall of the box.

If you come for the package on the day of receipt of the secondary notice or the next morning, then no storage fee will be charged. But if you show up only on the 15th or 22nd, you will have to pay 5 rubles for each day of “downtime”.

Step 2. Go to the post office

The recipient must fill out the reverse side of the notice, indicating their passport details, surname, and putting a number and signature. At the post office you will need to present a notice and a passport.

According to the law, the main document proving the identity of a citizen Russian Federation on the territory of Russia, is a passport (birth certificate). Equal legal force has a temporary identity card of a citizen of the Russian Federation (form No. 2-P). Passport, driver's license, record book, pension certificate and the like are not identity documents.

The postal employee will check the correctness of filling out the notice and the correspondence of the passport data. Then he will bring the parcel, weigh it in front of you (permissible error is 70 grams) and hand it over.

Many mistakenly believe that they can open the package on the spot and, if something is damaged inside, immediately demand compensation for harm. De jure, you can open a parcel at the post office in two cases:

1. Parcel with attachment description. In this case, the operator, with the consent of the client, must open the box and check if all the items are in place.
2. The outer shell is broken. If there are “traces of hacking”, you can ask to open the package. In this case, the head of the post office is invited and a special act is drawn up. If it turns out that something is missing in the package, an investigation begins.

We write a power of attorney

You can receive a registered postal item in person or through a trusted person. But, of course, they won’t just give the parcel to the post office, even if it’s your wife / mother / son, and even if they come with your passport. You need a power of attorney.

The power of attorney must be in writing. Write: “I, such and such, residing there, passport data such and such, trust such and such, residing there, passport data such and such, to receive registered mail coming in my name.”

It is better to write exactly "registered mail". If you specify a parcel, then a small package or letter will no longer be given, and the power of attorney will turn out to be virtually one-time.

The power of attorney must be authenticated. You don't have to go to a notary! You can certify the power of attorney to receive mail at the place of work or study, the place of treatment. It is important that the document is crowned main seal institutions (organizations) and endorsed the signature of the head with a transcript. A power of attorney with a “seal for reference” and a stroke of some accountant will not work.

Will they bring it home?

People who value their time and hate queues can use this paid service Russian Post, like home delivery. There are two options.

1. Delivery of small packages. If the package weighs less than two kilograms, you can call the number indicated in the notice and order delivery. Delivery is made in work time postman at the address indicated on the item. The recipient must present a passport. The cost of the service is 100 rubles.
2. Delivery of parcels by courier. Remember, we said that residents of Moscow and St. Petersburg who use the Russian Post application have a privilege? So, with the help of the application, they can order courier (!) delivery of the parcel. Delivery will be carried out within two days from the date of the application (every day from 9:00 to 20:00). The parcel is handed to the addressee upon presentation of a passport. The cost of the service is 199 rubles.

I will complain!

Lifehacker has already written about what to do, and. Detailed articles - read, do not be lazy. Today we will tell you how to complain about a postal employee if, for example, he was rude to you (oh horror!) Or provided services inappropriately.

Method number 1

Every post office has a book of applications and offers. You can safely roll the slander right there. According to the rules, this book should be checked daily. When a new entry appears, a copy is made and sent to the control and reference service of the Russian Post. Responsible person writes an explanation for the application.

Method number 2

Contact the Help Desk directly. Control and reference service"Mail of Russia" considers the appeals of citizens, gives background information, is engaged in the search for postal items. Phone: 8-800-2005-888. Email: [email protected]

A little advice: before writing a complaint, remember that on the other side of the barricades there is a person with a very unenviable salary. But if your rights are really violated, be sure to defend them!

There is a great joke about Russian Post. But not everyone gets it.

Russian Post is more than just an organization. Nobody denies that there are problems. Big problems. But before scolding mail, try to make friends with it. As you can see, the rules there are simple. You will master and be able to save time, money and nerves.

Have something to add? Write comments!

Types of departures

If you need to send a letter, documents, a postcard, a romantic message or a wedding invitation, you go to the Russian Post. There, the operator asks what type of shipment you need. You can choose a registered letter, valuable or simple.

valuable letter

If you are sending important documents e.g. to court or tax office, and in addition to the check, you need a document confirming what exactly you put in the envelope (inventory), in this case a valuable letter will suit you. The envelope is not sealed and is submitted together with two copies of the inventory, which are signed by the operator, they are stamped. One copy is returned to the client, the other - in an envelope. The envelope itself is sealed with seals. A barcode is attached to the letter - a personal number by which this letter is registered along the entire route, and, accordingly, can be tracked by you. A valuable letter is issued only against signature at the post office.

simple letter

If you want to send a congratulation and you are not very concerned about the time and fact of delivery, but are only interested in the price, then your type of departure is a simple letter. You stick stamps for the required amount, seal the envelope and throw it into the box. All this can be done without the participation of an operator, if you already have stamps and an envelope on hand, which means that there is no queue. It is, of course, cheaper than a registered letter, but it will not have a number, it will not be registered anywhere, and if lost, it will be impossible to find and track it. Ordinary correspondence is sent in containers by weight. Shipping check will not be issued.

Ordered letter

If you are sending something important enough and you want to make sure that the letter gets through, then you need a registered letter. It is paid for with stamps, it is assigned a personal number, the letter is properly handled, registered along the entire route and can be traced. Once the postman wears it to the delivery address. If the addressee was not at home, then he leaves in the mailbox not the letter itself, but a notice that it is necessary to go to the delivery department and pick up the correspondence. It is stored in the post office for 30 calendar days, court letters- only 3 days. A registered letter is issued to the addressee against signature, upon presentation of documents.

Email Tracking

In order to make sure that your letter has been delivered, it is enough to be able to go online and open the site on which the Russian Post posts information. Then select the "postal tracking" button, enter the registration number (available on the receipt) and see the line "delivered to the addressee".

Registered letter with notice

But sometimes there is a need for documentary confirmation of receipt of your letter, for this there is a notification. A registered letter with a notification is sent with a completed form. It can be found on the barriers in the department or asked from the operator. On the front side, write your data, the one to whom the notification will be returned, on reverse side you write where you send the letter. You also need to check the boxes. In this case, a checkmark is a letter, a checkmark is a registered letter. The notification itself can also be either simple (cheaper, but not registered anywhere and dropped by the postman in the mailbox), and registered (it will be assigned its own number, will be registered along the way, issued against signature).

Letter delivery time

Delivery time is the time spent by the letter on the way between post offices. That is, the countdown will start from the next scheduled shipment at the office that received the letter, and end when it is registered as incoming at the addressee's office. From this moment, the period of storage of a registered letter will begin. How many goes custom letter, depends primarily on the distance. In the city and the nearest region 2-3 days. Intercity message goes from 3 to 11 days. For example, if you send correspondence from St. Petersburg to the suburbs Nizhny Novgorod, then the delivery time will be 5 days between cities plus 2 days in the region, a total of 7 days. Actual times may differ from estimated times.

Publication date: 18.02.2018

Every year, the Russian Post sends several hundred million different postal items. More than half of all shipments are written correspondence. For example, only one Voronezh branch of the Russian Post sent more than 20 million letters in 2017. Agree, the figure is more than impressive.

True, in recent years, the epistolary genre as a means of communication has almost completely lost its relevance. Communication between people today occurs due to such modern technologies like the internet and mobile connection. In view of this, over the past 15 years, the number of ordinary letters and postcards sent has sharply decreased, but the number of registered letters with so-called business correspondence has increased.

How to send a letter by Russian Post so that it definitely falls into the hands of the addressee? What types of letters are there? What conditions and restrictions apply when sending written correspondence, how to write the address correctly - all this will be discussed later.

What is a letter

Before talking about how to send a letter by Russian Post, you should decide on the very concept of "letter". After all, in addition to it, there are two more types of postal items: parcel and.

So, letter- a type of postal item with which they correspond, send documents, papers, photographs. The maximum weight cannot exceed 100 grams. A postal item that contains the same photographs, documents or other paper products, but exceeds the prescribed 100 grams in weight, automatically falls into the "package" category. Tariffs and rules for sending parcels are already somewhat different.

Often people have a question, is it possible to send small items using a letter? For example, badges, coins, small jewelry, tea bags or magnets. According to the rules of the Russian Post - no! In practice, people sometimes put small items in an envelope and send them safely. There are also unsuccessful attempts sending, when the Russian Post returns with a note that the attachment does not match the type of postal item.

Types of letters

There are three types of letters:

• simple;
• custom;
• valuable.

simple letter- in the truest sense of the word, this is the most common letter, which is most often used to conduct some kind of personal correspondence or send not the most important documents and papers. Those letters that were previously exchanged between relatives or friends living in different cities were in most cases just simple. A simple letter is not a registered postal item, therefore it is not assigned an identifier with which it can be tracked.

Simple written mail is delivered by the postman to the address of the recipient and dropped into the mailbox. For this reason this species letters are considered not the most reliable, since, for example, they can be stolen from the mailbox. In addition, since this item is not registered, if the letter is not delivered to the addressee, it will be impossible to file a claim with the Russian Post, receive compensation or write an application for a search.

Ordered letter unlike a simple one, it is registered and is handed over personally into the hands of the addressee (or by proxy to his representative). What does it mean? Firstly, after sending the letter through the cashier-operator, a check is issued, which indicates the track number, with which you can track the movement of the postal item and find out when it will be delivered and handed over to the addressee. Secondly, the chances that the letter will get lost somewhere and not reach the recipient are much less than in the case of a simple letter.

Valuable letter - is the same as registered, but has one difference. For valuable letter the declared value is additionally indicated. In case of damage or loss of a valuable postal item, the amount of the declared value will be partially or completely compensated by the Russian Post to the sender. That is, in this case, the declared value is a kind of insurance. Accordingly, if you are sending important documents that are of some value, then it is better to do this using this type of mail. For example, if you decide to send a passport by letter or some document certified by a notary.

Additional services of the Russian Post (notice of delivery, inventory of attachments, cash on delivery)

Russian Post offers several additional services , which may be necessary or useful for the sender of written correspondence:

• delivery notice;
• attachment description;
• C.O.D;
• SMS notification;
• expedited shipping 1st class.

For a simple letter -> only 1st class delivery is available.
For custom-made -> all types of services, except for the inventory of attachments and cash on delivery.
For valuable -> all kinds of services.

Delivery Notice- a special document (form) that will inform the sender when (date and time) and by whom (name of the recipient or his representative by proxy) the mail was received. The receipt must be signed by the recipient. This form is attached to the letter and sent along with it. After delivery, it is sent back and also delivered by mail.

Attachment Description- a document (form), which indicates the contents of the postal item. For each item listed in the inventory, the sender must indicate its value. At the time of delivery of a valuable letter with an inventory of the attachment, the recipient has the right to open the envelope in front of the employee and check the contents with the inventory. If any item is damaged or lost, the organization pays compensation. The inventory of attachments is of maximum relevance when sending postal items cash on delivery.

C.O.D- the amount of money that is collected on behalf of the sender from the recipient of the postal item. Cash on delivery is often used to pay for goods purchased online. In this case, the buyer pays for the ordered goods by mail only at the time of receipt. The recipient has the right to open the envelope or box before payment only if there is an inventory of the attachment.

SMS notification– a service of informing the addressee about the arrival of a letter at the post office and notifying the sender of delivery. Available only in Russia.

1 class- an accelerated type of delivery of postal items, involves air shipment. You can find out about the terms for delivery in the usual way and 1st class on the official website of the Russian Post. You should not use this type of delivery within one locality, and also if there is no air connection between your city and the city of the addressee, since the delivery speed will most likely be the same as in the usual case. However, 1st class shipping will be more expensive.

How to send a simple, registered or valuable letter by Russian Post

General information.
All letters are sent in envelopes, which may vary in size:

• minimum size 110 x 220 mm (Euro envelope) or 114 x 162 mm (C6 format);
• maximum size 229 × 324 mm (C4 format).

Envelopes can be:

• no marks and
• with printed brand.

The printed stamp can be with a different letter (letter): A, D, B.
Such envelopes allow you to send some types of letters without additional gluing of stamps. It is impossible to send letters in an envelope that does not have stamps on it at all! Brand - is a kind of payment for the delivery service.

If you purchase an envelope without a stamp, then you will need to purchase stamps for it, the cost of which should be equal to the cost of sending one or another type of letter at the rate of the Russian Post. For example, if you send simple letter weighing up to 20 grams, then it is subject to a tariff of 23 rubles (for 2020). That is, on an envelope without a stamp for such a letter, it will be necessary to stick stamps for 23 rubles. If this is a registered letter up to 20 grams - 50 rubles.

Stamps at the post office are sold in different denominations: 10, 15, 25, 30, 50 kopecks; 1, 1.5, 2, 2.5, 3, 4, 5, 6, 10, 25, 50 and 100 rubles. Appearance they may differ.

How to send a simple email

For a simple letter weighing up to 20 grams, purchase either an envelope with an already printed stamp (a stamp with the letter A), or an envelope without a stamp and an additional stamp for 23 rubles. You need to stick them in the upper right corner. Indicate all the data on the envelope (index, full name, address of the recipient and sender). Seal the letter and carry it to send. To send, drop the envelope either into the mailbox located inside each post office, or into the street box of the Russian Post, or hand the letter over to the operator of the Russian Post.

To send a simple letter weighing more than 20 grams, you should contact the Russian Post operator for help. The fact is that for such letters every subsequent 20 grams are charged. The operator will weigh your letter and glue the required number of stamps himself.

If you have scales, you can weigh a letter heavier than 20 grams yourself. For each subsequent 20 grams, you will need to glue stamps for 3 rubles.

How to send a registered letter

You can send a registered letter weighing up to 20 grams in an envelope you bought with a printed stamp (with the letter D); or in an envelope on which you will stick stamps for 50 rubles on your own. It is impossible to send a letter in the same way as a simple one, dropping it into a mailbox. Moreover, in this case you will not receive a check. According to the rules, it is necessary to send at the post office through an employee.

Written correspondence weighing more than 20 grams must also be sent through the operator. The employee will independently weigh the letter and calculate the amount of payment for it. If you decide to weigh the letter yourself, then you should know that for the next 20 grams, you need to glue stamps for 3 rubles (2020 tariff).

If you wish to send a letter in 1st class, then inform the operator immediately.

If you decide to send a registered letter with an acknowledgment of receipt, then take a free form and fill it out, then give it along with the letter to the operator.

How to send a valuable email

A valuable letter must be sent through an employee of the Russian Post. Only in this case will you receive a check against which you can make a claim if something happens to the letter.

Based on the weight of the letter, the declared value indicated by you and the additional services you have chosen, the cashier-operator will calculate the exact cost of your shipment.

For a valuable letter on an envelope, in addition to the data of the sender and addressee, you will most likely be asked to indicate the declared value.

A letter with a declared value of up to 20 grams at the rate of 2020 costs 110 rubles without VAT and 132 with VAT. Each subsequent 20 years will cost 3.00 without VAT and 3.60 rubles. with VAT, as in the case of simple and registered letter mail. Payment for the declared value: for each full or incomplete 1 ruble of the estimated value: 0.03 and 0.04 rubles.

If you want to send a letter from - then ask the operator for the attachment inventory form f 107 and fill it out. If the letter is with an inventory, then provide it to the operator in an unsealed form. The postal employee must check the compliance of the contents of the envelope with what you indicate in the inventory.

If you want to send a letter cash on delivery - ask for a form for postal order f 112 and fill it out.

If you want to send a letter with acknowledgment of receipt - fill out.

How to write an address in a letter

The main rule when writing an address is to write as legibly as possible! Only in this case, you can count on the fact that your shipment will definitely fall into the hands of the addressee.

The recipient's address must be indicated in the lower right corner of the envelope. The sender's address is in the upper left corner.

The address must include:

1. full name of the recipient (in the format "Surname First Name Patronymic") or the name of the organization;
2. street name, house number, apartment number;
3. name of the locality;
4. the name of the district, region, territory or republic;
5. postcode.

We write the index according to the model:

On demand letters - the name of the street, house number and apartment number of the recipient do not need to be indicated. Instead of these data, you need to write "On demand".

An example of a correctly filled address is below:

When filling out an address, most people write the name of the region (krai, republic) at the beginning, then the name of the settlement, and only at the end the street, house number and apartment. There is nothing wrong with that.

Many people write the name and patronymic of a person in abbreviated form (To Ivanov N.I.) - such a spelling is not correct, but for simple letters it is generally acceptable. For valuable and registered written correspondence, always write the full name and patronymic.

Some people write the name of the sender and recipient in the nominative case, and not in the genitive and dative, as it should be according to the rules. This is not entirely correct, but valid for all types of letters.

If you made a grammatical mistake or missed some letter in the address (name of the district, city, street), this is bad, but your shipment will most likely reach the addressee anyway. The main thing is not to make mistakes in the index, house and apartment numbers.

Is it necessary to write a return address in the letter? According to the rules of the Russian Post - mandatory. But sometimes they can accept a letter without the sender's data. Some people specifically do not include their address and name.

Remember, ordinary people work at the post office, not robots. Therefore, an employee can simply “turn a blind eye” to some permissible violations of the rules.

If you have any questions or it is not clear to you how to send a letter by Russian Post, write in the comments.

e) primary notices of registered postal items and postal orders;

f) primary notices of ordinary mail items, the size of which does not allow them to be dropped into the cells of the subscriber mailboxes and mailboxes.

98. In the event of a malfunction of the post office cabinet or post office box, which affects the safety of postal items, correspondence is not dropped into them, and the addressee is notified of the impossibility of its delivery. In this case, correspondence is issued to the addressee at the postal facility.

99. Ordinary postal items, notifications of delivery of postal items and postal orders, notifications of registered postal items and postal orders addressed to a legal entity are issued either at postal facilities to persons authorized by this legal entity to receive mail, or are delivered through the city service system. mail, or are lowered by the postman into the mailboxes of the strong points installed by the legal entity on the first floor of the building in which it is located. The order of delivery is determined on the basis of a letter from a legal entity or an agreement with a postal operator. In the same manner, the specified mail is delivered, addressed to citizens at their place of work (study), citizens living on the territory of organizations, in hostels, boarding schools, orphanages, hotels or staying in health and medical institutions.

The delivery of postal items, notifications of registered postal items and notifications of delivery of postal items and postal orders directly to the addressees is carried out by the forces and means of the administration of organizations, hostels, boarding schools, orphanages, hotels, health and medical institutions.

100. Registered letters, postcards, parcels, notices of delivery of postal items and postal orders (with the exception of letters and postcards marked "Hand in person", "Summon. With registered notice", "Summon. With registered notice", " Determination on the time and place of consideration of the case by the arbitration court. With registered notice", "Determination (decision, resolution) arbitration court. With registered notice", as well as international registered letters and parcels with the mark "Hand over in your own hands"), expedited notices of delivery of expedited postal orders, express postal items and items Email may be issued to adult family members without a power of attorney upon presentation of one of the documents specified in paragraph 116 of these Rules and documents confirming their relationship to the addressee, and upon a written application of the addressee - to neighbors in the apartment (house) or dropped into the cells of subscriber mailboxes or in mailboxes.

101. Registered letters and postcards marked "Hand in person", as well as international registered letters and parcels marked "Hand in one's own hands" are handed over personally to the addressee. In the absence of the addressee in the cell of the subscriber's mailbox or in the mailbox, a notice is left with the invitation of the addressee to the postal facility to receive the postal item.

Registered letters marked "Summon. With registered notice", "Summon. With registered notice", "Determination of the time and place of consideration of the case by the arbitration court. With registered notice" and "Determination (decision, decision) of the arbitration court. With registered notice are handed over personally to the addressee against receipt. In the absence of the addressee, such letters may be handed over to adult family members without a power of attorney upon presentation of one of the documents specified in paragraph 116 of these Rules and documents confirming their relationship to the addressee. In this case, the notification shall indicate the person to whom the registered letter with the appropriate marks was handed.

In the absence of the addressee and adult members of his family, a notice with an invitation to the addressee to the postal facility to receive the postal item is left in the cell of the subscriber mailbox or in the mailbox.

102. Delivery of postal items and postal orders to employees of fishing farms, geological parties (expeditions), workers of agricultural organizations located on farms, production sites and in brigades, shepherds and reindeer herders on distant pastures, employees of forest plots and timber enterprises, railway sidings, persons serving term of punishment in corrective labor institutions, and to other recipients who are outside settlements, is carried out by the forces and means of the organizations in which the recipients work (support).

103. Installation, maintenance, repair and replacement of mailboxes are assigned to the owners of residential buildings or housing maintenance organizations that ensure the safety of residential buildings and their proper use, and are carried out at the request of postal operators at the expense of these owners and organizations.

Users living in low-rise areas install post boxes at their own expense.

104. Government mail is delivered first.

105. Postal orders addressed to legal entities are paid by transferring the appropriate funds to the accounts of these legal entities in credit institutions.

106. Postal facilities issue:

a) postal orders in excess of 20 times the amount established by law minimum size wages, as well as postal orders accepted without paid delivery;

b) letters with declared value in excess of 20 times the minimum wage established by law, as well as letters (parcels) with declared value accepted without paid delivery;

c) postal items sent cash on delivery;

d) parcels;

e) direct containers;

f) postal items and postal orders addressed to military units and correctional labor institutions;

g) international parcels, grouped items "Consignment", bags "M";

h) international letters with declared value and small packages (except for postal items marked "With courier");

i) defective postal items;

j) postal items that it was not possible to deliver upon delivery.

107. At the request of a citizen and if the postal operator has the opportunity, the postal items and postal orders specified in subparagraphs "a", "b" and "d" of paragraph 106 of these Rules can be delivered to your home for an additional fee.

108. If the recipients do not appear for postal items and postal orders within 5 working days after the delivery of primary notices, they are delivered and handed over against receipt of secondary notices.

Secondary notifications about the receipt of accelerated postal orders, parcels with fresh fruits (vegetables), letters marked "With vouchers", "With tickets", "With documents", "Court subpoena. With registered notice", "Agenda. With registered notice" , "Determination on the time and place of the consideration of the case by the arbitration court. With registered notice" and "Determination (decision, decision) of the arbitration court. With registered notice" are delivered and handed over against receipt 3 working days after the delivery of the primary notices.

For the storage of a registered postal item at the postal facility for more than one business day after the delivery of the secondary notice (excluding the day of delivery), the addressee is charged in accordance with the established tariffs.

No fee is charged for the storage of postal items addressed on demand and to a PO box.

After the expiration of the storage period specified in paragraph 122 of these Rules, postal items not received by the addressees at the expense of the sender are returned to the return address, and in its absence are transferred to temporary storage.

109. If the addressee refuses to receive incoming postal items or postal orders, he must make a note about this on the postal item or notice. If the addressee refuses to make such a mark, it is made by the postal worker.

110. Postal orders, postal items with declared value, as well as parcels, grouped items "Consignment" and direct containers without declared value are issued personally to the addressees or their representatives who have a power of attorney for this.

111. Postal items and postal orders addressed to minors under the age of 14 or persons recognized as legally incompetent in the prescribed manner, are issued to parents (adoptive parents, guardians) without a power of attorney upon presentation of one of the documents specified in paragraph 116 of these Rules, and documents confirming their relationship to minors or incapacitated persons (birth certificate of the child, a certificate issued by the relevant administrative authority, or a copy of the decision of this administrative authority on the appointment this person guardian).

Postal items addressed to minors under the age of 14 who are (living) in boarding schools, orphanages and other similar institutions are issued by proxy to persons authorized by these institutions.

112. Upon receipt of a postal item with a declared value, a postal order, a parcel or a direct container without a declared value or grouped "Consignment" items, the addressee shall indicate on the notification the data of the presented document.

The addressee is also obliged to indicate on the notice the address at which he is registered upon receipt of postal orders, the specified postal items addressed on demand or to a post box, if the registration address does not match the address indicated on the postal item, as well as in the cases provided for in paragraph 99 of these Rules.

113. Postal items with a list of attachments and defective registered postal items must be opened by a postal worker upon delivery to the addressee.

If, when checking the attachment, it turns out to be intact or corresponds to the inventory, then the postal item is issued to the addressee in the prescribed manner, while the act is not drawn up.

If, upon opening the mailing, a shortage, replacement, complete or partial damage or damage to the attachment is detected, the postal worker draws up an act that is signed by the head of the postal facility, the postal worker and the addressee. One copy of the act, together with the attachment of the postal item, is transferred to the addressee.

The addressee may refuse to open the mailing, at the same time he makes an appropriate mark on the notice, which is the basis for refusing to satisfy the claim for shortage, replacement, complete or partial damage to the attachment.

114. Postal items sent by cash on delivery are issued to the addressee after he has paid the full amount of the cash on delivery and paid for its forwarding by postal order. Before payment, the addressee has the right to receive information about the address data of the sender. After the delivery of the postal item sent by cash on delivery to the addressee, the specified postal item is not accepted back, the amount of the cash on delivery and the fee for its forwarding by postal order are not returned.

Defective and with a description of the attachment, postal items sent cash on delivery must be opened by the postal worker upon delivery to the addressee. In these cases, the amount of cash on delivery before opening the postal item is not collected.

If, when checking the attachment, it turns out to be intact or corresponds to the inventory, the act is not drawn up. The addressee pays the amount of cash on delivery and pays a fee for its forwarding by postal order, after which the postal item is issued in the prescribed manner.

If, when opening mail items, a shortage, replacement, complete or partial damage of the attachment is detected, then the postal worker draws up an act that is signed by the head of the postal facility, the postal worker and the addressee. One copy of the act is transferred to the addressee. The postal item with one copy of the act is returned to the sender.

With regard to international postal items, one copy of the act is transferred (sent) to the customs authorities in which it was (should be) customs clearance these shipments.

115. International postal items, for which the customs authority located at the place of international postal exchange, have assessed customs payments, are issued to addressees at postal facilities only after paying the accrued customs payments, paying a fee for their forwarding by postal order and fees for submitting them for customs inspection.

International mail is issued with permission customs authorities Russian Federation.

116. The identity documents required to receive postal items and postal orders are:

a) a passport (foreign passport) of a citizen of the Russian Federation;

b) military ID;

c) certificate of a member of the Federation Council or a deputy of the State Duma of the Federal Assembly of the Russian Federation;

d) a national passport or identity card with a "Visa" insert issued by the relevant authorities, or a certificate of registration at the place of residence or stay (for foreigners and stateless persons);

e) a residence permit issued by internal affairs bodies to foreign citizens.

117. The addressee may authorize another person to receive postal items and postal orders by issuing a power of attorney in accordance with the established procedure.

118. Confidant upon receipt of a postal item or postal order, present a one-time power of attorney or a copy of a general power of attorney and one of the documents specified in paragraph 116 of these Rules.

Presented one-time powers of attorney and copies of general powers of attorney remain at the postal facility.

119. Postal items addressed to members of the Federation Council and deputies of the State Duma of the Federal Assembly of the Russian Federation are issued personally to the addressees or their assistants upon presentation of the relevant certificate.

120. Legal entities to which the registered postal items are delivered, draw up a power of attorney to receive these postal items in the name of the person authorized to receive the mail. The power of attorney remains with the authorized person and must be presented to them each time they receive registered mail. A copy of the power of attorney remains at the postal facility.

Upon receipt of international postal items, the customs clearance of which was carried out by the customs authorities in the region of activity of which the addressees or senders are located, the authorized person shall present a power of attorney, one of the documents specified in paragraph 116 of these Rules, and a customs declaration with marks of the customs authorities confirming the customs clearance .

121. Ordinary and registered postal items, notices of letters (packages) with declared value, parcels and postal orders addressed to military units and institutions and their personnel, are issued at postal facilities personally to addressees, military postmen or other authorized persons.

122. Domestic and international postal items and postal orders, if it is impossible to hand them over to the user, are stored at the postal facility for 1 month, express mail items - 14 calendar days. The storage period may be extended in accordance with paragraph 130 of these Rules. The extension of the storage period for international postal items is carried out by the head of the postal facility on the basis of a permit received by the addressee from the customs authorities.

123. Postal item or postal order is returned to the return address:

a) at the request of the sender;

b) if the addressee refuses to receive the postal item or postal order;

c) in the absence of the addressee at the specified address;

d) in case of death of the addressee;

e) if the addressee subscribing to the cell of the subscription mailbox is not indicated or indicated incorrectly;

f) if it is impossible to read the address of the addressee (washed away, torn off, etc.);

g) after the expiration of the established storage period;

h) under other circumstances excluding the possibility of fulfillment by the postal operator of obligations under the contract for the provision of postal services.

124. For the return or sending to a new address specified by the user, registered postal items are charged from the user, the amount of which is determined at the rates in force on the date of return (sending to a new address).

125. Registered letters not delivered to addressees marked "Summon. With registered notice", "Summon. With registered notice", "Determination of the time and place of consideration of the case by the arbitration court. With registered notice" and "Determination (decision, resolution) of the arbitration ships. With registered notice" are returned to the return address after 7 days from the date of their receipt at the postal facility. There is no charge for returning these letters.

126. If the sender refuses to receive the returned postal item or returned funds, they are transferred to temporary storage as unclaimed.

Taken out of mailboxes simple letters, postal cards and parcels without addresses or with incomplete, unclear, abbreviated addresses, postal items with missing (damaged) addresses that do not allow them to be sent to their destination or returned to senders, as well as additional paid postal items not delivered to addressees are transferred for temporary storage as unclaimed.

Unclaimed funds are monthly transferred for temporary storage to the organization of the federal postal service, determined by the federal executive body in charge of managing activities in the field of postal communication.

The opening of undistributed mail is carried out by a commission appointed by the head (his deputy) of the postal organization, with the involvement, if necessary, of representatives of internal affairs bodies or bodies federal service security. When opening undistributed mail items, the necessary security measures must be observed.

If, as a result of a preliminary investigation, it is established that the attachments of undistributed mail items contain objects or substances that, when the mail items are opened, may pose a danger to human life and health, then the mail items are seized and destroyed without opening. The destruction of postal items is carried out in compliance with the necessary security measures.

128. Temporary storage of unclaimed postal items and unclaimed funds is carried out by the postal operator for 6 months. Opening, seizure and destruction of unclaimed mail items are carried out in accordance with paragraph 127 of these Rules.

Unclaimed written communications are subject to seizure and destruction. Other attachments of unclaimed postal items become the property of the postal operator in the manner prescribed by Article 226 Civil Code Russian Federation.

If the value of the investment of an unclaimed postal item or the amount of unclaimed funds is less than 5 times the minimum wage, the investment of the postal item is transferred according to the act to the balance of the postal operator, and the funds are transferred to the federal postal organization determined by the federal executive body, managing activities in the field of postal communications. In other cases, similar actions with attachments of postal items and in cash are made on the basis of a court decision on the claim of the postal operator.

129. Undelivered (undistributed and unclaimed) international postal items, upon the expiration of their storage period, are sent to the places of international postal exchange from which they were received. Postal items returned as a result of the absence or death of the addressee, refusal to receive, etc., are forwarded in the manner determined by the federal executive body in charge of managing postal activities and agreed with the federal executive body in charge of customs affairs.