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Application form for unlocking a bank account. Powers and list of authorized persons

The program is downloaded as a zip-archive, which must be unpacked into one of the folders on your computer. The next step is to insert the token into the USB port and run the “token_upd.exe” file from the folder. After that, the token data and the new version of the program will appear on the screen. To start the process, click the "Update" button. The update usually takes a few minutes. During this time, do not turn off the computer or remove the device from the USB connector. The completion of the process is indicated by the inscription "Update successfully installed." After that, the user can click on "Login" and start working in his Personal Account. In what case will the firmware update fail? This situation can occur if the computer "does not see" the token. Usually the problem is solved by updating the driver. To do this, you need to find the token in the list of devices on the PC, select the "Drivers" tab and click "Update".

Applications to Sberbank from legal entities

If it suddenly turns out that the User is trying to generate a request for a certificate, and a request for a Sberbank certificate has not yet been generated, the following message will appear: In this case, it is necessary to generate requests for an ES in the system (section "Crypto information exchange" in the main menu of the program). If the request was successfully generated, a message will be displayed: You can close the window by clicking on the “Close” button.
After that, the following window of the Connection Wizard will open: When you click on the "Generate application" button, an application for issuing a certificate will open. All fields of the form must be completed legal address must be completed manually, it is not automatically transferred from the form “Filling out the form for the formation of a request for UPC” to the application, follows the non-editable field “Region code”).

Updating the firmware of the token in Sberbank business online

To do this, in the Sberbank Business Online system on home page in the upper right corner there is a button "Change password". The password must contain letters and numbers, the recommended password length is 8 characters or more.

Attention

The login password is valid for 90 days (except for the first login password sent via SMS). Every 90 days, if the password has not been manually changed by the user, the system reminds you to change the password.

Info

When changing the password, in the "Old password" field, you must enter the password with which the last login was made. In the fields "New password" and "Confirm password" you must enter a new (created by the user) password, which will be used in the future.

Sberbank business online: instructions

Filling out an application for obtaining or replacing a token standard form, which can be found in the annexes to the contract for connecting to the Sberbank Business Online system. The document is small, it contains the following data:

Name of the organization;
Full name and passport details of the person to whom the certificate is issued due to the fact that he has the appropriate authority;
the number of issued keys (written in words, not numbers);
the date of payment for the received tokens (they are paid through the cash desk of Sberbank) or the number of the current account from which money must be debited.

At the end in without fail signatures and transcripts of the head and chief accountant, as well as a seal are affixed.

Exchange of cryptographic information" - "Requests for a new certificate".

Select a crypto profile, fill in the fields "Position" and "e-mail address", click "Generate a certificate request". Then click "Submit".
After the certificate request is sent to the bank, it is necessary to print 3 copies of the electronic signature certificate and 3 copies of the encryption key certificate.

To do this, select the certificate and press the right mouse button ("Preview" and "Print")
After that, it is necessary to affix your signature, the signature of the head, the seal on all copies of the form and provide these certified forms of certificates to the bank department serving you.
When the bank registers the certificates, you will receive an SMS notification.

Sample application for replacing a Sberbank business token online instruction

Forming a request for an additional certificate (Corus Consulting CIS LLC certificate) is carried out in the PIN (PIN) cell in which the employee for whom the certificate is issued works. For example, if Chief Accountant organization operates under PIN3, then the chief accountant must generate an additional certificate by going to PIN3. Creating a certificate To generate an application for an additional signature key certificate (SKP), the following details will be required:

Name of organization, TIN, KPP;
Code of the tax authority to which the reporting will be submitted;
Region code;
OGRN / OGRNIP;
Number of the certificate of state registration (for individual entrepreneurs);
Postcode;
Code of the tax authority;
Current account number;
Corr.

Important

The request will remain in the "Created" status, you must select it and click on the "Send the document to the bank for processing" button. As soon as the status of the document changes to "Accepted by ABS" (the status change may take some time), the statement will appear in the "Statements on ruble accounts" section.

How to view a statement for a period in Sberbank Business Online? To do this, go to the section "Services" → "Ruble operations" → "Statement on ruble accounts". On the button panel, you must click the "Statement on the ruble account for the period" button, select the current account, print form, period and click the "Print" button.
A pop-up window will open the form for previewing the statement for the period. How to upload an extract from the Sberbank Business Online system to 1C? To do this, you need to enter the section "Additional" → "Exchange with 1C" → "Export statement on ruble accounts".
You can contact any of the branches of the bank serving legal entities and entrepreneurs, including. The application form is not large, it contains the following data:

name and legal address of the organization;
TIN, OGRN and company account number;
information about the authorized representative receiving new passwords (full name and document that is the basis for issuing data to this particular person);
information about the account for which you need to change the password (login, attached phone number, full name).

At the end, the signature, seal and date of preparation of the document are affixed. Further, the marks on the acceptance of the application are already made by a bank specialist. Some Sberbank customers express their bewilderment about the need to contact a bank branch in such cases.
Available funds can be transferred to another current account or cashed out, although in this case, you will need a good reason for this.

It is necessary to leave a small amount of funds on the account, which will allow you to pay a commission to Sberbank for servicing.
Next, you should receive an extract from the bank branch on the movement of money in the account and information on the available balances.
Fill out an application for closing a current account, having previously issued an appropriate order or minutes of the meeting within the enterprise. The document requesting the closure of the account must indicate the reason for such a decision.
You need to contact the branch of Sberbank that serviced the organization's account.
All debts to Sberbank are closed, including all kinds of commissions, subscription fees.

Sberbank is the largest Russian bank. It serves not only individuals, but also legal entities. Interaction between them can take place not only through a bank branch, but also remotely. Often you can find questions about how to write. In order to answer it as accurately as possible, special cases should be considered separately.

Application for replacement of Sberbank Business Online token

Firms and individual entrepreneurs often use the Sberbank Business Online system to work with their accounts and counterparties. After receiving a login and password to enter, the client must select one of the following options for confirming the operations performed:

through codes sent in one-time messages to the phone associated with the account;
using a special token, which is a reliable means of cryptographic protection.

The second option is used by Sberbank clients much more often, as it allows you to protect your own account as much as possible from unauthorized actions of others.

The number of tokens is determined by the number of users. Everyone must have their own. This means that if 4 people work at an enterprise with the Sberbank Business Online system, then they first need to obtain 4 cryptographic keys at a service branch of Sberbank.

The token allows you to sign documents, fully work with your account.

In the presence of a token, the client can become a user of another very convenient system - e-invoicing. It makes it possible to electronic document management at the enterprise. Through this system, you can send reports to the Federal Tax Service and other authorities.

Filling out an application for obtaining or replacing a token

To become the owner of a digital certificate in USB format, you must send a corresponding application to the Sberbank branch, drawn up on a standard form, which can be found in the annexes to the contract for connecting to the Sberbank Business Online system. The document is small, it contains the following data:

Name of the organization;
Full name and passport details of the person to whom the certificate is issued due to the fact that he has the appropriate authority;
the number of issued keys (written in words, not numbers);
the date of payment for the received tokens (they are paid through the cash desk of Sberbank) or the number of the current account from which money must be debited.

At the end, signatures and transcripts of the head and chief accountant, as well as a seal, are mandatory.

On the second part of the document, an act of acceptance and transfer is drawn up, which indicates the serial numbers and the cost of the tokens.

In case of loss or damage to the keys, authorized persons also need to contact the servicing branch of Sberbank.

Application for password change in Sberbank Business Online

To work with the Sberbank Business Online platform, the client uses Personal Area, to enter which you need a login (identifier) and password. Working with this site provides for the possibility of changing the password if necessary. This may be required in some of the following cases:

the password became known to third parties;
the client cannot remember the password;
the client decided to change the password at will.

Available ways to change the password in the system

There are several ways in which you can change your password. You can do this in the following order:

Complete the authorization procedure in the Sberbank Business Online system. Go to the personal menu in the settings section. There you need to click on the access and security point. Here the system prompts the client to change the existing privacy settings, change their ID or password. In this case, you must choose to change the password, enter the old password and come up with a new one by entering it in the appropriate field.
Contacting the service branch of Sberbank. This method is usually used in extreme cases or when it is impossible to remember the current password for your account. In this case, there is no need to panic. Bank specialists will quickly restore access to the account. To do this, you need to fill out the appropriate application to change the password of a specific account, take your passport with you and go to the bank branch. You can contact any of the bank branches serving legal entities and entrepreneurs as well.

The application form is not large, it contains the following data:

name and legal address of the organization;
TIN, OGRN and company account number;
information about the authorized representative receiving new passwords (full name and document that is the basis for issuing data to this particular person);
information about the account for which you need to change the password (login, attached phone number, full name).

At the end, the signature, seal and date of preparation of the document are affixed. Further, the marks on the acceptance of the application are already made by a bank specialist.

Some Sberbank customers express their bewilderment about the need to contact a bank branch in such cases. It is impossible to restore access via a phone call because the service organization cares about the safety of information and Money on customer accounts.

Application for closing a current account of Sberbank

Sometimes, due to various reasons, legal entities and individual entrepreneurs have the need to close their current account with Sberbank. Some of them do not know in what sequence to act.

The procedure for closing a current account by legal entities

For them, this procedure is more laborious than for private entrepreneurs. When closing your own account, you need to act in the following sequence:

Get rid of account balances. Available funds can be transferred to another current account or cashed out, although in this case, you will need a good reason for this.
It is necessary to leave a small amount of funds on the account, which will allow you to pay a commission to Sberbank for servicing.
Next, you should receive an extract from the bank branch on the movement of money in the account and information on the available balances.
Fill in, having previously issued an appropriate order or minutes of the meeting within the enterprise. The document requesting the closure of the account must indicate the reason for such a decision.
You need to contact the branch of Sberbank that serviced the organization's account.
All debts to Sberbank are closed, including all kinds of commissions, subscription fees. A separate article is the fee for direct account closure.
Only after that the bank will accept an application from an authorized person of the organization. It must be filled out on the letterhead of Sberbank.
The bank must receive a notice of account closure, which is subsequently provided to the local tax service by the organization itself.

The procedure for closing an account by private entrepreneurs

For individual entrepreneurs, closing a current account is much easier and faster than for legal entities. It is enough for the client to find out information about the funds remaining on the account, fill out the appropriate application indicating the relevant details to which the surplus will be transferred (the difference between the balances and the commission).

Closing a current account is possible only if there is no individual entrepreneur debt to Sberbank. If everything is in order, then the bank specialist issues an appropriate notification, which must be taken to the tax service.

An application for closing an account can only be filled out by the entrepreneur himself or his authorized representative. Moreover, in the second case, this should be spelled out in the contract between the client and Sberbank.

Application for issuing a checkbook in Sberbank

A checkbook is a working tool for many entrepreneurs and legal entities. It allows you to make deals in real time. Many turn to Sberbank for registration checkbook because of its convenience and ease of use.

Exists unified form form No. 896. It is used, including by Sberbank. The Bank reserves the right to make any adjustments to this form that do not contradict existing standards.

What must be included in an application for a checkbook?

There are in the application of any bank for the issuance of a checkbook the following mandatory details:

the number of the settlement account from which funds will be debited for check obligations;
the number of sheets in the book;
the name of the organization to which the funds will be debited.

Be sure to make a note in the application addressed to the bank about who will be responsible for keeping the checkbook. The data of the responsible person may also be indicated there.

Procedure for obtaining a checkbook

Getting a checkbook at Sberbank is quite simple, for this you need to proceed as follows:

Contact the bank branch with a written application. If necessary, employees of the organization will issue a standard sample to the client.
When filling out the application, you must specify the details of the organization, affix a certain seal and signatures of certain persons.
Next, you need to pay the required amount for using this service at the cash desk of the bank branch. It is better to check the price of a checkbook in advance with the teller or call the branch of Sberbank. Payment is made one-time, regardless of how long the checkbook will be used. Money can be provided in cash or debited from the bank account of the organization.
After that, the checkbook will be opened.

Before using this service, it is necessary to clarify the amount of the limit for withdrawing money from the current account by checks without prior notice to the bank.

We must not forget that a checkbook is a full-fledged payment document, transactions on which are directly related to the company's current account. Responsible persons must follow the rules for keeping records.

Pay attention to even the smallest things. If the check is filled out incorrectly, you will have to issue a new form strict accountability, while the old one will be invalidated. You cannot make any corrections to the check. Such paper automatically becomes unsuitable for acceptance at a branch of Sberbank.

The very same procedure for issuing a checkbook is quite simple and understandable. If you have any difficulties filling out the application, you can always ask for a sample and make entries in accordance with the example.

If the password for logging in to the Sberbank Business Online system was lost, it is possible to change it yourself. By doing so, you will define your own new password, which you will use to log in to the system during subsequent work sessions.

Attention! The password can be changed only if you are not blocked at the initiative of the bank.

To change your password, you must:

Know your system name (login).
Know the code word specified in your customer profile.
Have access to a mobile phone.
Have access to the mailbox specified in your customer profile.

To change your password, follow these steps:

On the Sberbank Business Online login page, in the field User enter your system name.
Click on the link " Forgot your password?».
A login confirmation form will open.
In the empty field, enter the code shown in the picture on the left.
Note
Click the Restore button.
The system checks the correctness of the entered data. If you enter incorrect data, the system will display an error message, namely in the following cases:

a. In case of incorrect login in the field User(login not found in the system database) an appropriate error message will be displayed and it becomes impossible to continue the procedure for changing the password on your own. If necessary, start the password change procedure from the first step.

b. In case of incorrect entry of the image code in the field Image code an appropriate error message will be provided and the picture will display new code for input. Re-enter the code in this field and try the recovery again.

Attention! If the number of attempts to enter the picture code has been exhausted, a corresponding system message will be provided about this. In this case, the continuation of the password change procedure becomes impossible. If necessary, the procedure for changing the password can be started again.
The Sberbank Business Online system checks for restrictions to continue the password change procedure. If there are restrictions, an appropriate error message will be provided, namely in the following cases (if at least one of the conditions is met):

a. You are blocked at the initiative of the bank.

b. Your profile does not contain a code word and/or email address.

In this case, the continuation of the password change procedure is impossible. Contact the bank branch.
An email containing a link to reset your password will be sent to the email address specified in your profile. Enter the mailbox and follow the link provided in the letter from the bank.
Attention! If the link you need to follow to change the password has expired, a corresponding system message will be provided and it becomes impossible to continue the password change procedure. If necessary, the procedure for changing the password can be started again.
A form for entering a code word will open.
In the Code word field, enter the word specified in your profile as a code word. In the Code from image field, enter the code shown in the image on the left.
Note: If you cannot determine the code shown in the picture, it is possible to change it by clicking on the Update button. This button is located to the right of the picture.
Click the Confirm button.
The system analyzes the correctness of the entered data. If the code word is entered incorrectly, the system will provide an appropriate error message. You must re-enter the code word and try again to confirm.
Attention! If the number of attempts to enter a code word has been exhausted, an appropriate system message will be provided about this. In this case, the completion of the password change procedure becomes impossible. If necessary, the procedure for changing the password can be started again.
If you have activated the service of additional system protection using IMSI check, your IMSI number of the SIM card will be checked against the number recorded in the database.
- If the IMSI number check is successful or if the additional system protection service is not activated using the IMSI check, the next step is performed.
- If the verification of the IMSI number is unsuccessful, a corresponding system message will be provided and the continuation of the password change procedure becomes impossible. In this case:
  - If you have changed your SIM card, you must send to the Bank electronic Application on confirmation of the fact of changing the SIM card (see the section "Formation and sending for processing applications for confirmation of the fact of changing the SIM card"). This statement must be signed by another signatory with the right of first or only signatory, whose IMSI number verification is successful. Also, the application can be drawn up and submitted in paper form to the servicing branch of the Bank.
  - If you did not change your SIM card, then you need to contact the bank branch or the Call Center and report this fact.
  Note: To disable/enable the additional system protection service using IMSI verification or resetting the fixed IMSI number, you must apply with a corresponding application to the bank's service branch.
An authentication form using a one-time SMS password will open.
To your mobile phone An SMS message with a one-time password will be sent.
Note: One Time SMS Password is required for your authentication. User login password this stage does not change.
In field One Time Password received by SMS, enter the SMS password specified in the message from the bank.
Attention! If the SMS password has expired, a corresponding system message will be provided and it will no longer be possible to continue the password change procedure. If necessary, the procedure for changing the password can be started again.
Click the Restore button.
If the SMS password is entered incorrectly in the One-time password received via SMS field, the system will provide a corresponding error message. You must re-enter the SMS password and try again to confirm.
Attention! If the number of attempts to enter the SMS password has been exhausted, a corresponding system message will be provided about this. In this case, the completion of the password change procedure becomes impossible. If necessary, the procedure for changing the password can be started again.
A form for entering a new password to enter the system will open.
In the New password field, enter the password with which you will log in to the system during subsequent work sessions. In the Confirmation field, enter this password again.
Click the Set button.
The system checks the correctness of the entered data. If the passwords entered in the fields New Password And Confirmation do not match, an appropriate error message will be provided. In this case, re-enter the correct data and try setting the password again.
Attention! If the number of attempts to enter a password confirmation has been exhausted, an appropriate system message will be provided about this. In this case, the completion of the password change procedure becomes impossible. If necessary, the procedure for changing the password can be started again.
The entered password will be saved and can be used for subsequent logins. In this case, all users of the organization who have the rights of the first or only signature will be sent SMS-messages about the recovery of the user's password in the system.