Boxberry check shipment by order number. Delivery of orders from iHerb: rates, terms, tracking, restrictions and secrets of free delivery

iHERB now has courier delivery for our parcels, by the Boxberry delivery service. I tested this service by ordering iHerb at home and am ready to write my reviews and delivery times from America, which are now much shorter!

iHerb shipping now offers two new options, these are Boxberry Courier Delivery And Boxberry Pickup points. The changes also affected the weight of the purchase - now you can order packages weighing up to 5 kg and costing up to $150, and you can also choose to track your order using a tracking number.

The only difference is that in the first case, when choosing courier delivery, a courier arrives and brings an impressive box to your home, but when choosing the second option, you will need to go to Boxberry pick-up points yourself and pick up the package.

When ordering for iherb, I chose courier delivery Boxberry, placed an order on the evening of May 18 and after a couple of hours received the tracking number of my parcel. By this number you can track your parcel and delivery time.

Boxberry delivery, order tracking

I must say right away that the tracking of the parcel by the tracking number occurs already on the Boxberry website, but not immediately, but after a few days. My tracking began on May 23, that is, five days after the order.

And on the afternoon of May 29, the courier unexpectedly called on the phone and said that in a couple of hours he would bring me a parcel. The courier arrived an hour later and, at my request, handed over the package to the concierge, since I was at the dacha. Just one day she was at customs, and to me ...

Parcel with iherb arrived from America in just 10 days!

Boxberry delivery, cost and weight of the package

The cost of Boxberry delivery depends on the weight of the parcel, the greater the weight, the greater the cost of delivery, and it is maximum when the weight of the parcel is 5 kg. It is a little more expensive than postage, but it has a lot of advantages:

• the weight of the package can be up to 5 kg
• shipping cost can be up to $150
• the package arrives much faster (I have 10 days!)
• it is brought to the house by a courier!
• no need to stand in line at the post office and carry it home, bending under the weight of the burden))

I also hasten to inform you that now in the iherb store for Boxberry delivery 30% discount applies until the end of June! I’m already surfing the site with might and main and choosing heavy products that were difficult to buy before with known weight restrictions.

Boxberry is a delivery service for orders from international online stores and large trading platforms. The company carries out the entire cycle of processing parcels: from picking them up from store warehouses to delivering them to a branch or personally to a client. It will not be difficult to track any Boxberry package. To do this, there are dozens of third-party services or a built-in proprietary tracker on the company's website.

Tracking an order shipped via Boxberry

The tracking instructions are simple. There are two options for the procedure:

• through universal trackers on the Internet;
• on the official website of the company.

To find an order and find out its current status, you need to:

Since the departure numbers are non-unique and may be the same numbering for different trading platforms, the built-in Boxberry system can find several orders for other customers at the same time.

It is much easier and more efficient to track a Boxberry order through a unique identifier (number) that the delivery service assigns on its own to each package that passes through the system.

For corporate clients and individuals who have used the services of the resource, to track a parcel or letter, you must enter in the "Tracking" field the number of the express waybill, which is issued to the sender during the shipment or from the courier (optional).

If, at the request of the client, the tracking system issues the status “Order not found!”, This means that the trading platform where the purchase was made has not yet transferred the parcel to the Boxberry warehouse. The first update and information about the delivery process appear on the day the shipment is directly handed over to the representatives of the Boxberry service.

Important! The express waybill number used by universal and internal trackers is unique and consists of 13 digits. You must enter the entire combination, including zeros.

The following rules for receiving parcels are valid in all Boxberry branches or when choosing delivery by courier:

• purchases that were paid at the time of placing the order (prepaid) are issued only after the recipient presents an identity card. Therefore, when ordering, it is important to correctly indicate passport data;
• if while working with foreign trading platforms incorrect contact (passport) information was specified, it can be changed in personal account service "Boxberry";
• funds for the purchase, which were sent through the cash desk at the delivery service branch or by any other method (for example, by bank transfer), can only be returned by the sender (online store). Boxberry does not participate in the financial dispute as an intermediary;
• Claims for the quality and completeness of the goods can only be directed to the seller. The delivery service is not responsible for the compliance of the content declared by the trading platform.

If the cargo was lost or damaged, the company fully covers all costs, since each shipment is insured in without fail. Insurance is included in the basic shipping rate - you can calculate it using a special online calculator.

Is it possible to track the parcel through universal trackers

You can also track the status of a purchase sent by the Boxberry service through third-party universal trackers. There are dozens of different services on the Internet, but proven and promptly providing up-to-date information are considered:

• http://parcelsapp.com/carriers/boxberry
  
• https://gdeposylka.ru/;
  
  
• https://www.trackitonline.ru/.
  
  

These services help to instantly determine the location of the shipment and determine the approximate date of its arrival at the branch or courier service.

What are the search options

You can find and track the Boxberry package using the following numbers:

• express waybill, which is issued to individuals or to corporative clients at the time of registration of the parcel for shipment at the office;
• through the number of the departure, which is issued to the client by the sender directly by the method chosen by him (via SMS, E-mail, etc.).

Just as mentioned earlier, each parcel is assigned a unique identifier directly by the Boxberry resource.

Where to find the departure number or express waybill number

The number of the shipment is transmitted to the client by the online store, and the express invoice is issued at the time the order is placed by the sender.

Main delivery statuses

The main statuses that can be assigned to a parcel are as follows:

• "Received information about the parcel";
• "Parcel accepted";
• "Parcel on the way";
• "Arrived at the waypoint";
• “I left the waypoint”;
• "Export from the country of departure";
• "Import to the country of destination";
• “Arrived / Left customs”;
• "Arrived at destination";
• “Parcel is being prepared for delivery”;
• “Parcel issued for delivery”;
• "Parcel delivered."

Additional statuses are also available if, for some reason, the purchase is returned to the sender, or if there are any difficulties or malfunctions during the delivery process.

Boxberry is a domestic delivery service that cannot yet boast a long history - the service originates in 2010. Tracking Boxberry by number will make your life easier - no more waiting in lines and adjusting to the branch's work schedule. Now you can control the process yourself using your mobile device or computer. The postal operator positions itself primarily as an operator for the delivery of orders from online stores and other companies retail. In recent years, the company began to provide services for the delivery of private items in Russia. Boxberry is committed to development, standing out from a number of similar companies. Every year the company introduces new technologies, follows current trends development. Boxberry tracking by order number is a convenient location tracking service.

Boxberry is a subsidiary of the Ural-Press group of companies, which has been operating since 1992 in the field of logistics and postal services. The company also deals with periodicals ( print media), performing subscription and press delivery services for various companies and enterprises. The organization has extensive experience in the field of express delivery. The Boxberry delivery service fully embodies the experience of Ural-Press Group of Companies in all areas of activity. Boxberry performs both delivery to the subjects Russian Federation, as well as beyond.

High quality

Order tracking by number - modern way control the delivery process. Thanks to a convenient service, you will receive detailed information in a matter of minutes. You will be able to find out the location of the parcel regardless of the store where the purchase was made. Boxberry partners with distance selling companies around the world, delivering packages using its own courier service or pickup points. Tracking postal items Boxberry by ID via service postal service will help to find out the details of their location. The tracking number can be obtained from the seller from whom you placed an order in the online store or you can look at the product page on the online resource. Having learned the number, consisting of Latin letters and numbers, you enter it into a special window that will give you information about the package.

Enabling automatic notifications will save you from having to check the status of mailings manually. All changes will be sent immediately to mobile device or email in SMS format. The company works with online stores located not only in Moscow and St. Petersburg, but throughout the country. If you frequently use the services logistics companies, you may need to register on the resource. Creation account will allow you to save tracking numbers of all parcels and check online tracking of Boxberry mail by track number.

Always at hand

Your personal account will also allow you to calculate the cost of delivery of certain destinations. Tracking a Boxberry parcel by number is today a guarantee of the safety of your order. If there is no information about sending the parcel, you should check with the seller whether the goods have been sent or the seller simply forgot to change the status of the parcel. Boxberry shipments can be tracked anywhere with a stable internet connection. For maximum comfort, the developers have created an application for a smartphone. The mobile version of the site will allow you to freely move around the world - all information will be in mobile phone. Tracking Boxberry mailings by postal ID number is easy and saves valuable time.

To track your package, you need to follow a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movement between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the parcel status is "the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by clicking on the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and new package rides for more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the package is out of sorting center, there are no customs, an intermediate point and new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

IN this moment in China and around the world, the coronavirus is actively spreading, for this reason, air exchange and delivery are severely limited parcels are coming slower than usual, but as of March 1, 2020, mail exchanges with none of the countries are (completely) suspended.

Do not worry if the status of the mailing / order does not change for 1-2 weeks and is in the state:

• Treatment
• Awaiting shipment
• Sent to destination country
• Export / Export international mail
• Import / Import international mail

If the package has already been shipped and is on its way, it will most likely be delivered.
While the protection is in effect, wait and don't worry, if the order is not in a hurry, you can even extend the protection period.
Keep track of the order protection counter, and if the package did not arrive within the time specified in the order details, extend the protection period or open a dispute.

P.S. Do you have anything to add to this section? Write to support@site

You are on the site tracking mail "site" and are required to comply with the rules established by its Administration.

General rules of communication:

All participants of this resource are prohibited from:

Moderators and Administration

1. Moderators enforce the rules.
2. The moderator may edit or delete any user's post as he sees fit, without giving any reason.
3. The moderator may block or delete the Profile of a user who has violated these Rules without giving reasons.
4. The moderator can block the User Profile for trolling visitors, Moderators, Administrator.
5. These actions can be carried out by the Administration.
6. The Administrator and Moderators have the right to solve a certain problem at their own discretion, if it is not reflected in these rules.

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

At the moment, in China and around the world, the coronavirus is actively spreading, for this reason, air exchange is very limited and the delivery of parcels is slower than usual, but as of March 1, 2020, postal exchange with any of the countries has not been (completely) suspended.

Do not worry if the status of the mailing / order does not change for 1-2 weeks and is in the state:

• Treatment
• Awaiting shipment
• Sent to destination country
• Export / Export international mail
• Import / Import international mail

If the package has already been shipped and is on its way, it will most likely be delivered.
While the protection is in effect, wait and don't worry, if the order is not in a hurry, you can even extend the protection period.
Keep track of the order protection counter, and if the package did not arrive within the time specified in the order details, extend the protection period or open a dispute.

P.S. Do you have anything to add to this section? Write to support@site

You are on the site tracking mail "site" and are required to comply with the rules established by its Administration.

General rules of communication:

All participants of this resource are prohibited from:

Moderators and Administration

1. Moderators enforce the rules.
2. The moderator may edit or delete any user's post as he sees fit, without giving any reason.
3. The moderator may block or delete the Profile of a user who has violated these Rules without giving reasons.
4. The moderator can block the User Profile for trolling visitors, Moderators, Administrator.
5. These actions can be carried out by the Administration.
6. The Administrator and Moderators have the right to solve a certain problem at their own discretion, if it is not reflected in these rules.