Courier delivery by taxi. Gett courier: conditions, tariffs, where is it available? Gett courier

Taxi service Gett launches express delivery in Moscow. Shahar Waiser's service is going to compete for delivery from online stores with traditional courier services

GetTaxi CEO Shahar Waiser (Photo: RIA Novosti)

The service for ordering a taxi through Gett applications launches a courier delivery service in Moscow "Gett Courier". Now, using the Gett application, users in Moscow will be able to order not just a taxi, but a courier who can deliver a small parcel to the desired address within the Moscow Ring Road, company representative Alena Balakireva told RBC.​

“We noticed that our customers often use taxis not for classic trips, but to send gifts, documents, teaching materials, forgotten keys and other items,” says Balakireva. But a taxi ride, especially considering Moscow traffic jams, turns out to be more expensive than courier delivery. Therefore, for the new service, Gett cancels per-minute billing and introduces a single tariff: 400 rubles. within the Third Transport Ring and 600 rubles. within the Moscow Ring Road.

Small businesses, according to Balakireva, also regularly use the taxi service as a courier delivery, mainly for sending documents. The service will also be actively used by small flower shops, bookstores, candy stores and gift shops, she hopes.

New service may also be to the taste of online stores. CEO Gett in Russia Vitaly Krylov believes that with the help of the new service, customers in Moscow will be able to receive their orders within an hour. With which specific stores the taxi service is already negotiating cooperation, he did not disclose.

Competitors doubt that Gett will be able to seriously compete in the express delivery market for online stores. “They won’t be able to work with small businesses and online stores, because then 95% of their taxi cars will be filled with boxes with orders,” says PR director of the Bringo courier service Philip Egorov (Bringo is a platform that aggregates courier orders, the executors of which can be any “bringer” registered on it). Such delivery is more focused on individuals, which makes the Gett service more like a concierge service, he said. The experience of cooperation with private couriers with their own cars was logistics company DPD, says Yegorov, was soon abandoned: as soon as the car gets stuck in a traffic jam, this is a disaster for express delivery, which assumes that the customer will receive his goods in an hour and a half to two hours. After DPD switched to cooperation with Bringo, launching the DPD Now express delivery service, the speed of delivery in Moscow increased significantly (almost for a day), the quality of service, and the cost of delivery decreased (due to the refusal of couriers in cars), Egorov notes.

The Moscow express delivery market is more than 20 thousand items daily; on major players, such as DPD or Pony Express, accounts for 5-6 thousand shipments, so the market remains extremely attractive, admits Egorov.

Dmitry Petrov, the founder of the Peshkariki courier service, believes that Gett will not be able to become a very popular service among online stores, since one of the most popular express delivery categories is clothing: it is important for users to be able to try on things and return some of them to the store along with the courier, he explains. Gett will not have such an option: the driver will not go up with the parcel “to the floor”, as well as wait for the return shipment of the goods; the user of the application will have to go to the car himself upon the arrival of the taxi. In addition, taxis are often more expensive courier than foot deliveries. “We also tried to cooperate with taxi drivers, but they demand 500-600 rubles for the delivery of one parcel, while our service costs 330 rubles,” says Petrov.

Not all taxi drivers will deliver user packages to Gett, but only those who have completed a special training course: it concerns both safety and service aspects, says Balakireva. “Because often users send quite valuable things, such as documents, we have to 100% trust those who make the delivery, so these are most likely to be drivers with a long record of work in Gett,” she notes. The driver will be responsible for the safety of the cargo, Gett says, for this reason, especially valuable cargo, such as large, but fragile household appliances, most likely they will not be accepted for transportation, she points out. Gett is also thinking about introducing a minimum insurance for cargo, but so far its amount has not been determined. In addition, the user will have to agree to the rules for the provision of courier services (most likely this will happen when placing an order online) and undertake, for example, not to transfer any illegal parcels with the courier.

According to Petrov, the signing of a contract for the provision of courier services by the sender is standard practice. Theoretically, sending illegal goods along with services is possible, he argues, but the courier has the right to demand to see the contents of the package or even refuse to fulfill the order if he doubts that the contents match the description. There were few such cases, but they took place, says Petrov.

The Gett delivery service was launched in Tel Aviv at the end of last year, and has been operating in London since the beginning of February. What is the volume of orders in these cities, representatives of the service do not disclose, but note that their number is "growing every day."

This is not the first Gett experience in the field logistics services: In July 2015, Gett announced the start of Japanese food delivery in Moscow, one of its first partners in the project was the Wabi-Sabi cafe chain. In November, Gett launched its "Gett iMaster" iPhone emergency repair service. Founded by a native of Russia, an Israeli, Shahar Waiser, the Gett service currently operates in 58 cities around the world, including New York, London, Moscow, St. Petersburg, Sochi, and others. According to the company itself, more than 10 million people use the Gett service. Accurate information about your financial results Gett does not disclose. Weiser himself predicted that by the end of 2015, the company's revenue should reach $0.5 billion.

The American service Uber, which launched UberEATS restaurant delivery and UberRUSH courier delivery in several cities in the United States, Canada and Paris, can be considered a pioneer in the field of delivering goods and services using a taxi app. Despite the fact that the service is already present in Russia in 11 cities, the delivery of goods and products to Russian market Uber presents only as one-time promotions, for example, it offers flowers or breakfast delivery on March 8th.

Not many people know about the existence of such an addition to the service. But, recently, the courier Gett began to gain fame, including on the Russian market, without feeling serious competition. Especially against this background, the absence of a coherent courier service from other aggregators presented on the Russian market stands out. Yes, and if you study the reviews of drivers, many people like the combined form, when you can choose both a simple order with a passenger, and take the goods to the specified address. In the future, we will take a closer look at the very principle of the Gett courier, as well as its advantages. In addition, we will learn firsthand how to use the service, what is needed for this, as well as the rules for processing a “package”.

How to use the Gett courier service?

You can use the Gett courier option through the application. Moreover, this is the same software as for regular car orders for a trip. How to order:

• Open the application, in the corresponding menu indicate that you need delivery.
• Next, choose the address of the parcel and where you want to deliver it.
• Fill in additional fields for information, for example, whether you need a lift to the floor. By the way, you will have to pay extra for the latter, about 150 rubles. But, in general, about tariffs, a little later.
• Finally, click on the "Create" tab.

Then you just need to wait until one of the drivers takes the order. Sometimes the waiting time can be longer, but, as a rule, this happens during rush hours, when the taxi is working in an enhanced mode or the package is on the outskirts or even outside the city. But, nevertheless, your application will not be left without attention.

Tariffs and rules Gett courier

Gett courier works on tariffs, with a fixed minimum rate. So, taxi Gett courier rates:

• The base cost, regardless of the day of the trip, is 150 rubles. That is, the price is included here, both for 1 km and 1 min.
• But, it is worth considering that in certain time frames, the tariff increases. So, on any day, from 7:00 to 9:59, the minimum cost will be 225 rubles.
• Additionally, it provides 5 free minutes of waiting.
• Additional kilometer 8 rubles.
• A minute is also 8 rubles.

Where is the service available?

To date, the work of the Gett courier service is only being tested in the Moscow region, more precisely the city of Moscow, as well as the nearest suburbs (TTK). Soon, the company promises to launch similar options in other regions, primarily St. Petersburg and Kazan, as the two unspoken capitals of Russia.

In addition to the transportation of parcels, the service works with various restaurants, cafes, bars, so you can also use such a service as Get's "food products". More details about this can be found on the official website of the company. Also, when ordering food in a restaurant, you will be offered the option of delivery through the Gett aggregator.

How to order Gett Delivery?

Courier delivery within the TTK is available if the weight of the parcel is not more than 20 kg. In addition, the dimensions in three dimensions should not exceed 170 cm. Express delivery is packed in special safe packages, so you don’t have to worry about safety and integrity.

As for the cost, it is fixed in the application, according to the chosen route. But keep in mind that minimum tariff 150 rubles, as already mentioned within the TTC. Additionally, the price is calculated based on the mileage and the time spent waiting.

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