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Description of a car service. How to open a car service: the idea of \u200b\u200ba car business

On this page, you can download or read a car service business plan for free. Using the provided sample business plan as a ready-made template, you can easily create your own car service business plan for your specific conditions.

Car service business plan

Car service: state and structure of the market

The situation in the car maintenance market directly depends on the trends in the development of the domestic fleet. Over the past 10 years, it has increased by 2.5 times and currently consists of more than 30 million cars. This figure rises by 8–8.5% annually.

At the same time, there are only 170 cars per 1,000 Russians, which is almost four times lower than the level of developed countries. That is, the Russian car fleet in the near future expects only growth, and quite active. So, there is a favorable situation with respect to car services - a steady and significant increase in the number of potential consumers of these services. As for the car services themselves, their number is steadily growing, and the predominance of networks is still not traced.

The structure of the maintenance market is not yet clearly defined. Of course, it has a certain specialization, we can talk about several vertical levels. At the same time, there are very few recognizable brands: the same car service can work with both Mercedes and VAZ products. Now there are four levels of the market.

Authorized Services. The work is carried out in close cooperation with official dealers and foreign automakers. As a rule, the company specializes in servicing one particular brand. Entering this business is very difficult: vendors are demanding in the choice of contractors. The maximum profit - from 10 thousand dollars a month - can be brought by services located in large cities, where many new foreign cars are sold.
Network car services. This segment in Russia is still underdeveloped: there is not a single maintenance network that would develop on a national scale (most often no more than five regions are covered). Western networks are poorly represented on the Russian market (except for Bosch service stations, but there are not many of them yet). In addition, in our country there are "pseudo-networks" that are formed when Western companies, wanting to increase sales of products, allow the use of their name. But there is no control over the quality of the services provided by them. The average profit of one car service with several boxes included in the network is 5-7 thousand dollars per month.
Single service points. They do not have accreditation, which, however, does not prevent them from competing with authorized companies: the services are the same, but you have to pay 20-30% less for them. The profit of such a car service rarely falls below $ 2,000 per month, but almost never exceeds $ 12,000.
Individual provision of services Maintenance. This type of activity can only be called a business with a high degree of conditionality - it is rather self-employment. However, the services of individuals who repair cars in their own garages or on call are in stable demand, bringing in 800-1200 dollars of net profit per month.

Four stages of organizing a car service

The first one is choice of location. At the initial stage, the surrounding area should be assessed for the placement of outdoor advertising. The best option for the location of a car service is near highways, gas stations, garage complexes.

It should be noted that in accordance with the requirements of the SES, it is impossible to organize a car service near residential buildings (the distance must be at least 50 m) and near water bodies. The selected premises must have a centralized water supply and sewerage. The presence of a pit should also be provided for, otherwise additional funds will have to be spent on the purchase of lifting equipment. It is desirable that the area of \u200b\u200bthe room be at least 25-30 square meters. m (one worker should account for 5 sq. m, and this is without equipment), but at the first stage, 15 "squares" may be enough. Although at the moment the area of an average Moscow car service exceeds 200 sq. m.

And don't forget about package of documents. So the second stage in the creation of a car service is the elimination of bureaucratic formalities. And the first thing you have to do here is the project documentation. In order for it to be approved by the state sanitary and epidemiological supervision authorities, you will have to work hard, because there are a lot of requirements: from the presence of natural light to the installation of a “double-leaf locker for workwear”. In addition to this, it will be necessary to submit a package of documents to the transport inspectorate, to resolve issues with the lease agreement.

Third stage - recruitment. In modern conditions, it is the ability to attract qualified specialists of one profile or another to the company that determines the choice of work that the car service will perform. But in any case, we must try to find experienced professionals for the most popular types of services. And first of all, these include tire fitting and body repair. It's a good idea to include a car wash as part of your business. A number of works, for example, a selection of enamels and engine repairs, can also be carried out in specialized companies - a fairly common practice in Moscow. There are about 100 types of services provided by car services. The most common types of work:

lubricating and filling;
control and diagnostic;
electrotechnical;
tire fitting and balancing;
assembly and dismantling;
tin-welding;
steering repair;
steering system repair
engine repair;
battery repair and charging;
painting.

Having resolved the issue with the staff and decided on what services the car service will provide, you can proceed to the purchase equipment. This is the fourth stage. Here you will have a choice - more expensive and high-quality imported or affordable domestic. It should be noted that the presence of imported equipment can help attract customers, it is also good to use it for advertising purposes.

If you intend to work with foreign cars, you will have to concentrate on the products of one or several manufacturers: each brand has its own computer diagnostic system.

Car service: initial investment

And now the company is ready to open. To attract customers, it is worth spending $500-1000 on advertising. In addition to outdoor advertising, it is useful to place ads in specialized newspapers and magazines, and paste them in garages. It is also worth distributing flyers.

On average, the creation of a car service will cost 130-150 thousand dollars. Although a cheaper solution is possible: a small car service will cost 35-50 thousand dollars, and tire fitting - 8-12 thousand dollars.

A car service providing a wide range of services brings its owner an income of 4 thousand dollars a month, tire fitting - from 0.7 thousand dollars.

Until now, we have been talking about a stationary car service. There is another business organization model - on an individual call to the car owner's garage. This reduces the cost of renting premises and the purchase of expensive equipment, but increases advertising costs. In this case, you can get by with a small office space with a telephone, several cars (or better, hire mechanics with personal vehicles). A warehouse of spare parts is not required: purchase them for a specific order using the services of one of the many delivery services.

If we talk about an auto parts store, then the main thing here is to choose a room located in a place that has good entrances and is able to provide a flow of customers. It is also necessary to resolve the issue with the purchase of goods and the possibility of providing a commodity loan.

Car service: business process secrets

One of the main issues that the owner of both a car service and a car shop decides is the purchase of spare parts, which means establishing relationships with suppliers. Auto parts catalogs can be found, for example, on the Internet on the websites of manufacturers and dealers.

It is better to form an application for delivery in advance, taking into account seasonal fluctuations in demand. Any experienced worker in this field can describe them (for tire fitting, for example, peaks of activity occur at the end of autumn and the beginning of spring, when it is time to change tires).

Auto parts are either bought from Russian dealers or imported independently, cooperating with suppliers from Asian countries. Large companies usually ship parts from abroad on a charter flight. As for small car services, it is quite risky to import spare parts for them on your own, because the parts have to be purchased for the future. What if they are not needed at all? In addition, when it comes to small batches, you can not count on discounts from the manufacturer. So small companies should visit specialized exhibitions and get acquainted with the assortment and prices of the main Russian dealers. It is important to accurately take into account the seasonality and timeliness of purchases: the availability of goods in the warehouse will not only reduce the time for servicing each client, but also speed up the turnover of funds.

For specialized car services, where the list of necessary parts is clearly defined by the standards of automakers, the problem of spare parts delivery is not very relevant. But in the practice of a wide range of car services, there are two most common models.

Purchase of spare parts. It requires significant costs, but it removes the issues of lack of necessary spare parts at the right time. Such a scheme is most effective for network car services, in the work of which almost any part is in demand sooner or later.
Working with delivery services. All parts are ordered as needed in some online store. But then their cost is much higher.

The investor should concentrate on promoting the most profitable types of services. As a rule, these are body repairs, straightening and painting of cars, tire fitting, washing. It is worth considering the most effective combination of them. A combination of a body repair shop and a laboratory for the selection of car enamels gives a good return: a client who has bought enamel is often interested in high-quality repair and painting of a car, and car owners who have already made repairs usually order painting their car.

The profitability of the company can be increased by increasing the flow of customers and reducing costs. For this, the following steps are taken:

expand the range of services provided by the company;
minimize the cost of purchasing equipment (by placing orders for the implementation of certain works in specialized companies);
reduce rental payments (you can abandon the box and limit yourself to an ordinary trailer, but this will negatively affect the image of the enterprise);
use advertising only in the short term, and then switch to "creeping marketing" - a new client comes on the recommendation of an old one.

Another popular option to reduce costs is to attract labor from the CIS countries. With the same level of training as the Russians, the labor of brigades from Armenia or Moldova is much cheaper. At the same time, migrant workers are distinguished by high discipline, ability to work, and less propensity for drunkenness. In Moscow, it is currently a common practice when a mechanic receives from 30 to 50% of the cost of the service provided to him. The fixed part of the salary is small and rarely exceeds $200 per month. On average, a mechanic earns $600-$1,000 a month.

For complex automation of workflow, warehouse and financial accounting, car services acquire specialized software. It is produced in Russia by at least five companies, some of which include catalogs of auto parts for foreign and domestic cars in the software kit (the cost is $40–70). The disks with the programs themselves will cost $120-200. And another $700-1200 will have to be paid for the communication module with the accounting program.

And if you buy a car service?

Car services are among the most in-demand businesses. In the first half of 2003, there were several dozens of potential buyers for one company of this profile put up for sale. This significantly reduces the time for selling a car service; it does not exceed 1.5 months. The high interest is explained, firstly, by the fact that non-core investors consider such companies as simple and understandable in management, and secondly, by the impressive profitability of these enterprises: the return on investment usually does not exceed 6-10 months. The average cost of a car service is $60,000. Most of them work on rented premises on the basis of a one-year lease agreement.

As for authorized car services, only one has been put up for sale so far. He had the status of an official service of a well-known German automaker and, of course, was engaged in servicing new foreign cars of this brand. The service quickly found its buyer, although it cost 20% more than "unauthorized" analogues. We can say that this difference was made by goodwill. Recently, the offer of operating car services has increased, the same applies to auto parts stores. At the same time, the demand for such businesses is satisfied by no more than 10-15%.

Buyers of car services need to pay attention to the following points:

The duration of the lease agreement.
Even with a 364-day contract, it is desirable to have the right to prolong. The best option is if a new lease agreement is concluded when the owner changes. There is a known case when a car service worked on areas for which it had absolutely no rights. The premises were in municipal ownership, and its use was based on informal relations: the company repaired the personal cars of the council officials from time to time, no one touched the entrepreneurs. Business in this state becomes fundamentally unsellable.

Save the team.
This issue should be discussed with the seller in advance: it’s not bad if he signs an obligation not to take any action aimed at “withdrawing” key employees. But, as a rule, a verbal agreement is enough.

Transparency of business processes.
Carefully study contracts with auto parts suppliers and the main supply channels. It is better for the new owner if these relations are formalized.

Ease of entry into business.
It is advisable for a non-core investor to agree that the old owner advises him on the issue of doing business within 1-2 months.

Other factors affecting the price.
When planning to invest in the purchase of a car service, pay attention to its location, convenient access, previously held promotional events, and the quality of equipment. All these factors must be taken into account in the price negotiation process.

During the crisis, many types of businesses lose their relevance and cease to bring their former profit. Therefore, attention should be paid to those areas that are in demand regardless of the state of the national or global economy. Car service, of course, refers to such types of entrepreneurship.

Opening a car service is associated with certain costs and difficulties, so this process should be understood in detail before investing in a new business, having previously drawn up a business plan for a car service.

In the short term, no decrease in the vehicle fleet in Russia is expected. Experts predict its constant growth, which will have a positive impact on car services, which will receive new potential customers, and with them the desired profit. A nice bonus is that there is no need to license such a business.

The opening of a car service attracts with the ease of registration and the possibility of a constant increase in profits due to a competent approach in working with clients.

drawing up a detailed business plan;
selection of suitable premises;
business registration and registration of the necessary documentation;
purchase of equipment;
selection of car service personnel.

Initial investment

The amount of funds needed to open a car service will depend on the scale of the project:

Tire fitting. At the initial stage, about 8-12 thousand dollars will be required.
Mini workshop. Refers to single services that do not require accreditation. The opening will require a more solid amount of 25-60 thousand dollars.
Authorized service. The largest version of the project, which involves maintaining relationships with official dealers or vehicle manufacturers. In this case, the starting costs will be at least 120-160 thousand dollars.

It is important to understand that these figures are approximate. The exact amount of investments can be determined in each specific case when carrying out more detailed calculations, drawing up an even more detailed business plan for a car service. The plan will take into account all types of expenses, from staff salaries and equipment purchases, to office supplies and utility bills.

Choosing the right space

Having decided on the amount that is available to open a business, you can start organizing a new business. You should start by choosing a place for the future service.
The location of the new car service will directly affect the number of visitors interested in its services. When choosing a room, you should take into account the range of services that the future car service will offer:

simple body repairs - if the company is narrowly oriented in this way, it is necessary to pay attention to the locations where the highest concentration of accidents is observed so that the drivers involved in the accident have the opportunity to get help as soon as possible;
full-scale car repair - if the range of services is extended and it means the delivery of vehicles to the car service by evacuation services, you can find a more profitable place in terms of rent on the outskirts of the city;
a small workshop - it is best to start such a business on the territory of your microdistrict. At the same time, it is advisable to take a room with access to the side of the road in order to be in full view of those passing by.

Having chosen a room or location that is suitable in terms of the size of the rent and location, you should obtain permits from the district or city administration and the local department of architecture. It is also necessary to acquire the relevant certificates and conclusions of the sanitary and epidemiological service and fire protection. The process of paperwork and visiting all instances can take several days, so it is advisable to allocate time in advance and with a margin.

It is worth remembering some of the nuances that will directly affect the decision of the sanitary and epidemiological station:

placing a car service at a distance closer than 50 meters to residential buildings is strictly prohibited;
a car wash, if it is intended to be included in the service, requires the availability of appropriate communications, the installation or repair of which must be agreed with the water utility.

Business registration and paperwork

To open a car service, it is not necessary to have special licenses, it is enough to register an individual business or a legal entity, depending on the projected scale of the enterprise and the number of founders. In addition, this stage includes the conclusion of a lease agreement for the premises and all the necessary documents and permits that need to be obtained from municipal services.

With a lack of experience in such matters, it is best to contact professional lawyers. Specialists will help save time and avoid unwanted mistakes in paperwork at the initial stage. The cost of their services will definitely pay off and help avoid unwanted losses due to their own fault. Special attention should be paid to the taxation system so that the visit of the fiscal service does not become an unpleasant surprise in the future. This issue must be addressed first.

Purchase of equipment for car service

After choosing the premises and completing the necessary documentation, you can start looking for equipment for the future service. There are two options for solving this issue: buying and renting. In fact, some of the equipment can be rented, but some of the important best tools are to have at your own disposal.

Based on the range of services that the car service will offer, an approximate preliminary list of equipment should be compiled. There is no typical set, the equipment is selected for each specific service, depending on the profile and scope of work. All this must be thought out and taken into account in advance when drawing up a business plan on how to open a car service from scratch.

Useful information can be gleaned by visiting competing car services in nearby areas, but you need to make adjustments for the size of the budget and the features of the previously selected premises.

The main mistake of most owners of such a business is excessive savings on the technical equipment of a car service. Such an approach may seem beneficial at the first stages, but in the long run it will certainly lead to disastrous consequences, disrupting the technological process.

The quality of the equipment will directly depend on the level of services provided, the convenience of the employees and the desire of the client to contact the car service again. Therefore, savings on the technical base can lead to a decrease in profits in the future.

What you should pay attention to:

lodgements and trolleys must be of high quality;
second-hand machines should be purchased only in case of an acute shortage of funds;
Carry-outs and cloth bags often result in the loss of tools, so you should not buy them.

Car service equipment costs

You can talk, again, about the approximate amount of costs that is not applicable to any service. But these figures and recommendations can be relied upon when drawing up a detailed business plan. We have an example of a car service business plan with calculations for 2016, so the numbers can be adjusted in each case.

Lifts.

In terms of price-quality ratio, two-post lifts are best suited, the price of which will fluctuate around 4-15 thousand euros, depending on the condition. The price of scissor models can reach up to 30 thousand euros, which can hit the budget of a new car service.

Scanners and motor-testers.

Scanners can be purchased both hardware and software, should be based on the budget. The diagnostic system will cost the owner of the service several thousand dollars, but it is not possible to conduct business without it.

Painting equipment.

This item is not mandatory, but if there are funds for the purchase, it can attract a large number of customers. However, the initial investment can amount to several tens of thousands of euros.

Manufacturers.

The leading manufacturers in the market of equipment for car services are the following companies:

1. Rotary, USA;
2. Nussbaum, Germany;
3. OMA, Italy.

Domestic analogues can attract a lower cost, but you should not expect proper quality, and, accordingly, durability from them. Such savings can result in significant repair costs.

Recruitment and workflow organization

The organization of the activity of a car service rests on the search for employees with the proper level of training, which is a considerable problem. The shortage of decent staff is the most common problem that leads to unsatisfactory service performance. Careful selection at the interview and previously acquired acquaintances will help in its decision.

Staff salaries are one of the most important items of expenditure, and many employers try to save on their employees, fearing to overpay. Judging by the words of the owners of car services and their employees, mechanics get from 30 to 50% of the cost of the service provided. These data can be taken as a basis for the formation of the wage fund.

Profit from owning a car service

Having approximately calculated all the costs associated with doing business, we can talk about the profitability of the future car service. A well-organized enterprise will pay off and start making profits faster, but even an average car service is a profitable business.

Depending on the scale of the project, the amount of profit will differ:

tire fitting brings owners about $ 700 of net profit per month on average;
large car services with a wide range of services are able to give from $ 4,000 per month and more.

Proper marketing and work with regular customers will positively affect the profit indicator.

It is important to remember that even when drawing up a detailed business plan on how to open a car service from scratch, it will not be possible to take into account all future costs. You should have a reserve stock of funds to deal with force majeure situations and urgent acquisitions. Advertising costs should be treated prudently, the best advertising will be high quality services and recommendations from satisfied customers.

Every day the number of motorists is steadily growing both in large cities and in small settlements. Many of them are busy people who do not like to spend their free time repairing their own car, even if it is simply necessary. For this reason, many drivers are willing to pay any money for car service. So why not make money on it? How to open a car service from scratch? What business plan format should I use?

The idea of opening a service station is very relevant and promising, if it is carried out correctly. To do this, it is best to use a car service business plan with calculations, which we will consider today.

Service sector

At the moment, the car park in Russia has tripled, which has led to an expansion of the structure of the car service market. At the moment it includes:

Private repair services. There are now a huge number of such individual masters; their services are the cheapest, but not always the highest quality.

Single car service. One of the most popular segments of the market, advertising itself due to the ideal combination of "price-quality".

Specialized car services. They work with a certain brand of car, which greatly reduces the number of potential customers, but highlights a clear target audience.

Depending on your capabilities, personal goals and market conditions, you need to choose one of these segments for work.

If commercial transportation is very popular in your city, then it is reasonable to use a business plan for a cargo car service with calculations, an example of which will help determine the average investment.

Private and solo car services are more profitable in terms of initial costs, but their payback may suffer due to serious competition with larger companies. This problem is especially acute in large cities.

Network service stations are best opened in places where there is no popular brand in this area. Here, the main costs will go to advertising promotion of the brand.

The franchise car service is advertised by itself, but for this the owner of the network imposes certain requirements on the businessman, ranging from maintaining a certain appearance of the office, ending with the tactics of selecting each employee. In this case, the business plan (sample with calculations) of a car service may change, since investments in advertising are reduced here.

Analysis of the market situation

A new car service has a good chance of success if it correctly assesses the environment in which it will have to work. In order to choose the right direction of activity, possible specification and territorial location, it is necessary to analyze the market situation, without which the business plan (example with calculations) of a car service will not be relevant.

To begin with, it is worth objectively assessing the number of your competitors, the range of services they provide, their cost and target audience. If you feel that your service station will not be able to compete against the background of neighboring bus stations, you better choose another specialization, there are a number of jobs that you will perform at a higher level or at a lower price, or focus on a particular brand of car that you want to service.

Having learned all the weaknesses of competitors, you can safely use the business plan (example with calculations) of a car service for your own purposes. An approximate calculation of investments will help you navigate the possibility of organizing such a business.

Services provided

The business plan of a car service with calculations, an example of which we are considering, is designed to provide a wide range of services: overhaul of the main components of the car, diagnostics and repair of the electrical part, body and locksmith work, tire fitting, painting and much more. As additional services, it is worth considering the selection and installation of acoustics, alarms, gas equipment, airbrushing, vinyl application, interior upholstery, etc.

The most profitable from this list are repair work with the gearbox, engine, clutch, steering gear. It brings less income, however, it is simply impossible to refuse it.

It is best for workshops to choose a narrow specialization, which will reduce the cost of maintaining the business. However, this tactic can greatly reduce the number of potential customers.

room

After you have decided on the direction of commercial activity, you need to choose the premises in which you will carry it out. At the moment, rent or construction is available for a businessman.

The latter option is used extremely rarely, since it requires the execution of additional agreements with the local administration, waiting for the decision of the commissions and then buying out the rights to rent. Thus, it turns out that the construction itself requires an investment of 600-900 thousand rubles, and the lease of a land plot - about 200 thousand rubles a year for 7-9 acres.

It is cheaper to rent a room, but it is difficult to find a suitable option, since many of them either do not meet the requirements of a businessman or do not comply with fire regulations. If you're lucky, you can rent the required area for service stations for 200-300 thousand per month.

In all cases, the business plan (example with calculations) of a car service should take into account the future size of the workshops and the required area for the tire fitting and electronics departments.

Equipment

In the resulting room, there will be nothing but bare walls, so the next step is the selection of equipment. The main expenses here are spent on diagnostics (90-150 thousand rubles), workbenches (from 20 thousand rubles), a lift (90-120 thousand rubles), large tools (from 140 thousand rubles). Also, do not forget that small tools are also required for work: hammers, vise, side cutters, etc., which can take up to 30 thousand rubles.

In fact, the car service business plan with calculations, the example of which is given here, includes the standard characteristics of the service station, which can be improved by investing more impressive amounts.

Staff

Not only the quality of work and the number of customers, but also the image of the company itself depends on who will work at the service station. Therefore, the choice of personnel should be considered carefully. For a small car service, 2-3 masters, a manager and a customer service specialist are enough. Thus, for a staff of 5 people, the average salary is from 100 to 150 thousand rubles. This amount should also be included in the initial expenses, since at the beginning the business may not bring the desired income.

If the service station will carry a different focus, then the staff should be expanded. So, a business plan for a cargo car service requires at least 10-15 people.

Legislation

The law requires a clear implementation of the prescription regarding the service station. Thus, the functioning of a car service should be coordinated with the fire service, traffic police and sanitary and epidemiological supervision. The room in which the work is carried out must be connected to the central sewerage system and located no closer than 50 meters from residential buildings.

Particular attention must be paid to labor protection. The service station is a place of increased danger, therefore, compliance with the labor code, namely the chapters on ensuring the safety of personnel, is required very strictly. It is in the interests of the businessman himself to comply with fire safety rules, not to reduce the area of \u200b\u200bthe premises in order to save money, introduce rules for the storage of combustible substances, and provide employees with uniforms and protective equipment.

Advertising

If the service station does not operate under the wing of a franchise, then it is worth highlighting a separate chapter on advertising in the expense item. Promotion methods include advertisements in newspapers and magazines, distribution of informational flyers, outdoor advertising on banners and in transport, advertising on TV and radio, website design and promotion. Such a complex set can cost 400 thousand rubles. However, in a small service station, you can meet 50-100 thousand rubles a month. Then the costs will gradually decrease, as their own will appear and the so-called "word of mouth" will be launched.

Final count

For those who are thinking about how to open a car service, it is better to use a business plan as a recommendation. Constant changes in the exchange rate, economic events, increased competition can affect the amount of investment required to open a business. At the moment, this is the reality.

The business plan (example with calculations) of a car service includes the following expense items:

1. Initial expenses:

purchase and installation of specialized equipment - 1.5 million rubles;

coordination with other authorities - 50 thousand rubles.

rent of premises - 200 thousand rubles;

salary for employees - 15 thousand rubles.

consumables - 100 thousand rubles.

So, investments in the first month of work will be about two million rubles. If done correctly, the monthly revenue of a service station can exceed 600 thousand rubles, of which about 200 thousand rubles is net profit.

Thus, I was able to answer the question of how to open a car service, even of an exemplary nature.

Doing business is a serious alternative to hired employment, the possibility of independent earnings and independence financially and morally. Of course, along with this, you have to bear the burden of worries and risks associated with doing business, and the burden is rather big. But freedom from someone else's instructions and the full right to manage your time and decide on your own what and how to do is too big a plus, which more than compensates for all the difficulties.

Before opening a car service from scratch, let's designate the relevance

Transportation of people, goods, mobility and the ability to travel long distances in a relatively short amount of time is the main sign of the development and civilization of society.

Of all modes of transport, the car is the most common and versatile. The number of cars on the roads is constantly growing, the role of vehicles in the economic system and in everyday life is increasing. Therefore, any business related to cars has high prospects and opportunities.

The most demanded direction in this area is the repair and maintenance of vehicles, due to the need.

Any car service that performs work at a decent level has a constant flow of customers and is provided with work.

Increasing numbers of women behind the wheel to some extent increase the demand for auto repair services and increase the profitability and employment of workshops.

What documents are needed to open a car service?

So, what does it take to open a car service? Documentation. For official registration and launch of a car service, you will need license. To get it you will need:

statement;
list of types of services;
certificate and bank details;
lease agreement for a land plot for a workshop;
company charter;
certificates of SES, fire supervision, from the State Tax Inspectorate on registration;
orders for the appointment of persons responsible for TB, for the security point;
order on the appointment of a person responsible for carrying out repairs and maintenance;
a copy of a document certifying professional suitability and training;
certificate of conformity with GOST standards (it is not mandatory for individual entrepreneurs, but the presence of a certificate gives more weight in the eyes of customers).

A list of only the most necessary documents is given, in each case it may be necessary to provide additional papers.

For entrepreneurs, or summer as the most profitable season.

How can recycling of unwanted car tires become a successful business? our business plan.

How to start opening a car service? Of course, with the choice of premises

Garage

The most common option for placing a car service at the initial stage of work is an ordinary garage. If it is owned by the owner of the service, then maintenance costs are minimal, there is no rent, there is no risk of losing the premises at the will of the landlord - this is undoubtedly pros.

In addition, often garages are combined into cooperatives, which automatically advertises the opened workshop and provides clients.

cons become limited workspace and, as a result, the impossibility of expanding the business. The lack of necessary communications - sewerage, water supply - also seriously complicates the work, which can cause criticism from the SES. Working conditions in winter are also not favorable.

Or rent a room for a car service?

Another option may be to rent space from third parties. Pluses such a choice should be considered the opportunity to get at the disposal of a spacious room, suitable for performing several types of work at once, with communications and convenient access roads. A significant advantage will be the location near major roads, which makes it easier to find a workshop and makes it possible to place effective advertising.

disadvantage is a high rent and a short lease term, threatening the success of the business.

What to choose?

From the point of view of the large volume and long-term use, the most preferable option is to rent a plot of land and build a workshop on it according to an individual project. In this case, you can get the perfect service station according to your needs, taking into account all the ideas and projects.

The disadvantage of the option is the need for time for construction, supply of communications and all related administrative and permitting actions. In addition, this option requires a large one-time financial investment.

What you need to open a car service: equipment and tools

The choice of equipment is largely determined by the possibilities of the premises. If there is an ordinary garage, then it will not work to use the lift in it - they get by with a viewing hole. Also, limited space can create problems in paint work.

If the occupied area is sufficient, then you should buy equipment of the highest quality and most reliable - you can’t save money on it. Basically, they recommend imported mechanisms and devices as the most accurate, reliable and practical. Be very careful with used equipment.- it is better to avoid buying such an instrument.

If you have decided which tool is needed for a car service, then you need to make a list of accessories needed for the planned work, select a manufacturer, decide on models and brands of tools. After that, you need to buy everything you need. This approach to some extent guarantees the completeness of the equipment and eliminates the need to subsequently purchase something urgently.

It must be remembered that the quality of work and, as a result, the income of a car service depends on the quality of the equipment used, so the issue must be considered extremely seriously and responsibly.

Required personnel for car service

Finding a good specialist has always been a difficult task. All experienced craftsmen are usually in business, they are known, appreciated and tried to keep. In no case should you hire random people who do not have proper training and qualifications, since the specifics of the business are such that instead of income, you can get losses, and quite serious ones. In addition to damage to equipment, there is a risk of damaging an expensive car, the compensation for which will fall on the shoulders of the workshop.

Ideally, it is necessary to attract professionals with specialized education, experience and seniority. In practice, this is not always possible, but it is necessary to strive for this in any case.

Most often, small teams are used - one master and one or two assistants. With a high level of training of the master, his assistants gradually gain experience and skills, becoming masters themselves.

A wide profile service may include the positions of a mechanic, bodybuilder, electrician, painter, minder. You will need a receptionist to contact customers when placing an order.

Organization of car service

The organization of the work process is carried out according to the usual rules for production teams, with slight amendments to the specifics of a particular direction.

The main criterion for the effectiveness of the process is use of time. The quality and profitability of a car service depends on what it is spent on. It is necessary to constantly monitor the loss of time for paper work, for forced downtime for various reasons, for the search for spare parts, for smoke breaks, etc. At the same time, one should not go to the other extreme - haste and haste are unacceptable, since they do nothing but harm.

Constant process optimization helps to reduce waste and identifies the most inefficient operations, which increases productivity and disciplines the team.

How much money do you need to open a car service? Is it profitable?

With the right organization of work and high-quality equipment, which is used by competent and qualified people, the success of a car service is undeniable. If all the necessary conditions are met, the process is sure to bring profit. However, the situation is constantly changing and requires periodic intervention.

The economic situation in the country, exchange rates and seasonal factors - everything can have one or another impact and require responses. Therefore, it should be remembered that only the business that is engaged in is successful. By itself, no process works.

Consider an approximate expenses workshop. How much does it cost to open a car service from scratch, and what is needed for this?

Get documents - 20.000 rubles.
Purchase of equipment - 2.000.000 rubles.
Advertising — 30.000 r (all available methods).

The cost also includes:

rental of premises - 140-160 thousand rubles;
salary - 200.000 rubles;
purchase of consumables - 100.000 rubles.

Profit at such costs, it will approximately be from 50,000 rubles per month.

The profitability of a car service as a business is quite high and ranges from 20% to 50%.

Thus, payback SRT can fit within a period of 1 to 3 years.

It should be borne in mind that these figures are rather arbitrary and reflect only approximate costs and incomes, but the order of financial movement is reflected correctly. Also, we must not forget that profitability at equal costs can differ significantly under different operating conditions of the workshop.

Do not forget to draw up a business plan for opening a car service

A detailed “How to open a car service from scratch” should include specific numbers using the example of your region, market analysis and possible risks that you will have to face. In addition, do not forget to pay enough attention to the activities responsible for how to increase the profit of a car service.

Thus, a car service station is a promising and profitable type of business, which, given the current trends in the development of the economy, will constantly strengthen its position. The growing number of cars and car owners allows us to look confidently into the future and plan work for years to come.

This article provides a ready-made business project for opening a car service. An example of a ready-made auto repair business plan contains all the necessary calculations and information. It can be adapted to an individual project. The car service business plan was developed by professionals in compliance with the rules and regulations, therefore it is applicable to all cities and regions of the country.

Summary

The main idea of the car service business plan is to launch a private enterprise, the purpose of which is the maintenance of Japanese vehicles.

The launch of private entrepreneurship is planned in the city of Lipetsk. Also, the location of the future business should be close to the industrial area of the city. A positive characteristic of this choice is that it is from this location that a fairly good visibility is provided. And this, in turn, allows In addition, these facilities have a low rent, which will significantly save on car service costs.

Investment plan

The estimated amount of investment, according to the sample car service business plan with calculations, will be about $ 25,063.81.

It is also planned that about seventy percent of investments will come through loans. It is also expected to receive a loan for a car service for a period of two or three years with twenty percent per year. It is recommended to choose a differentiated loan repayment schedule.

Payback calculation

An example of a car service business plan with calculations is based on the following payback indicators:

The planned payback period of entrepreneurship will be about ten years;
The net present value of this project would be approximately $52,035.6;
The simple payback period of this business will be about four years;
The discounted payback period for a business project, which includes inflation and investment returns, can be in the order of five years;
The internal rate of return of this business project will be about fifty-seven percent;
The discounted rate will have a value of seventeen percent.

Choosing the right place for a car service

Based on a ready-made business plan for a car service from scratch, it is planned to arrange an arrangement in an existing place, which is located just near the highway. To start the repair work, the entrepreneur must conclude a lease agreement with the owner of the premises, which will also provide for the payment of all utilities, such as electricity, water supply and sewerage.

It should also be taken into account that a car service center has not previously been located in the chosen location and therefore it is necessary to allocate additional funds for equipment. The amount that will be spent on retrofitting will be approximately $ 1,907.97.

Service list

Also, the business plan of a car service involves providing customers with the following list of services:

Full vehicle maintenance. This item will include the procedure for changing oil, candles that make up cars and other types of work;
Car suspension repair;
Carrying out repair work of the brake part;
Carrying out repair work of cooling systems;
Tire customer service;
Carrying out vehicle diagnostics;
Carrying out repairs of air conditioning systems;
Carrying out repair work of the steering part.

However, in the absence of expensive equipment, as well as professional employees, this car service will not be able to provide the client with the following range of services:

Repair work of all electrics of the car;
Carrying out painting and painting works.

Equipment for car repair service

In the investment volume of the business plan, it is necessary to include a list of equipment:

For repair work.
Two lifts, the cost of which will be about 9539.86 dollars.
One similarity collapse, the price of which will vary from 5377.01 dollars.
A complete set of various tools, as well as the necessary keys. For the acquisition, which may take about 1907.97 dollars.
Tire fitting equipment, the price of which starts from 3469.04 dollars.

Car service equipment plays an important role in efficient operation

Complex software, as well as the necessary office equipment:

A complete set of office equipment, this can take from 867.26 dollars.
Acquisition of an accounting program, the cost of which will be about $433.63.

Buying furniture:

Purchasing furniture for clients, this purchase can take from 190.8 dollars.
Acquisition of furniture for the car service staff, which will include items such as personal wardrobes, a sofa designed for relaxation, a set of dining sets. All this will require no more than 607.08 dollars.

An order for an advertising sign, the price of which will be from 607.08 dollars.

Based on the above costs, it can be calculated that the cost of a car service will be about $ 25,063.81.

Production plan

The process of planning the work to be performed can be represented by the following diagram, which will give a more detailed understanding of how much time is allotted to perform an activity.

Name of work performed	First month	Second month	third month	fourth month
Carrying out organizational procedures
Registration of this business, as well as registration	=========
Drafting a lease agreement for suitable premises	==========
Designing a car repair shop		=======
Obtaining a permit from the sanitary and epidemiological service			==========
Registration of permission from the State Fire Service			=========
Workshop Preparation Procedures
Carrying out repairs in the premises	========	==========
Ordering and installation of equipment	=======	=========	========
Search and employment of staff			=========	=========
Purchase of furniture and office equipment			=========	========
Procurement of the necessary materials for the performance of work				========
Marketing company
Implementation of an order for an advertising sign, as well as its installation			==========	========
Order to create your own website				=========

It is also worth emphasizing that all the equipment necessary for the operation of a car service will be purchased at the expense of credit funds.

A further strategy for repayment of the loan, as well as acceptable interest rates will be discussed below.

It is necessary to divide the rented space into the following work areas:

The main room where the repair work itself will take place directly. This place has a space of more than a hundred square meters, and also has three divided sectors, each of which is equipped with an individual check-in and check-out;
A meeting space for potential clients. The size of this room should be about twenty square meters;
A room intended for waiting customers, the size of which is about fifteen square meters;
A separate area allocated for the rest of the staff, as well as their dining area.
The size of this room is fifteen square meters;
A room intended for the manager of a car service, the size of which is about fifteen square meters;
Warehouse allocated for storing tools, the size of which is about three square meters;
Warehouse dedicated to the storage of auto parts, the size of which is about four square meters.

It is this kind of planning in the business plan of a car service from scratch that will allow you to perform work more efficiently, as well as reliably store already expensive equipment. Also, the client, who will be given the opportunity to wait in the wings in comfortable and relaxed conditions, will be happy to return next time.

Ceiling height is also of great importance for a car service, as it will be necessary to carry out repair work on cars such as a jeep and a minibus. Therefore, it is worth considering this circumstance and choosing a room where the ceiling height is about four meters.

Car service room layout

Manufacturing process

This car service will not have any differences with similar organizations and the list of services provided will be as follows:

After the client arrives at the car service, he points out various violations or damage in the car;
After that, the manager provides the client with a free repair place, and at this time he himself reports about the problems to the repair team;
Next, the car service master performs diagnostics of the vehicle, the results of which are transmitted to the manager. After that, the administrator evaluates the upcoming work and issues a preliminary invoice to the client;
After the client gives his consent to the repair work.
The administrator orders the necessary spare parts, after which the master begins to carry out the repair work of the car;
At the end of the repair work, the client pays for the service rendered and picks up his vehicle;
If any additional malfunctions are found during the repair work, the foreman again announces the price and the necessary spare parts, after which the administrator enters these readings into the final account of the client.

Final cost

In the business plan of a car service, the final cost is compiled directly from the wages of the staff. Therefore, it is necessary to develop a policy that will increase the degree of repair work performed.

The motivating moment will be to provide the staff with about forty percent taken from the final price of the work performed. Also, this strategy will allow the entrepreneur to refuse additional hiring of employees, as the productivity of the repair work of the existing personnel will significantly increase.

Work schedule

It is assumed that this car service will start the working day from eight in the morning until eight in the evening. It was also decided that the auto repair shop will work continuously, including weekends and holidays. The business plan also states that the repair work will be carried out by six craftsmen who will adhere to a two-by-two work schedule.

Marketing plan

As previously stated in the business plan, this car service offers repair work for cars of a Japanese manufacturer. This, in turn, contributes to the acquisition of additional equipment, as well as auto parts. Also, the car service is equipped with high ceilings and free passages, which in itself is an advantage, since cars with large dimensions can also be serviced, and it will be quite comfortable for customers to drive to the service.

Despite the fact that the car service will specialize exclusively in Japanese cars, repairs will also be carried out for European and domestic models. However, if the workshop is 100% occupied, then first of all, attention will be paid to Japanese cars.

Market analysis

In the area where the planned car service will be located, there are also other similar enterprises, which can be divided according to the following criteria:

Various car services, directly at certain car dealerships, which carry out repair work, both on warranty cards and for payment. And with an hourly rate of $22.55.
Large car services that do not belong to car dealerships of any particular brand. In turn, these services provide a fairly high-quality service, the rate of standard hours, which is about 20.81 dollars.
Mid-level car services, which include our business project.
The rate per standard hour will be about $12.14.
Auto repair shops located in garages, where repair services are usually performed by one person. The price rate of the standard hour, in these workshops can be up to 8.67 dollars.

SWOT analysis of the enterprise

When drawing up a business plan for a car service, it was based on the following positive prerequisites for this entrepreneurial activity:

The percentage of annual inflation is about 11%;
The percentage of the discounted rate will be 12%;
The percentage of the personal income tax rate will be about 14%;
Estimated contributions to various social funds will be about 35.2%.

organizational plan

Before starting entrepreneurial activity, it is necessary to register a business as an individual entrepreneurship (IP). It is also necessary to register with the tax service in the form of UTII.

Personnel structure

The structure of the personnel of this entrepreneurial activity with salary and wages is presented in the table below, the amount is indicated in dollars:

The total monthly amount of deductions is: 3122.14 dollars.

Taxation system

When registering this business, the tax service provided a form of payment for UTII. Thus, the payment of tax will take place for one unit of personnel, the cost per worker is 208.14 dollars. for one year.

Financial plan

Based on the car service business plan, all investment expenses that will be redirected to purchase the necessary equipment will be financed by seventy percent with the help of the loan received.

The total amount will be more than 17345.2 dollars per year, with a loan closing period of three years. The repayment of the loan will be carried out using differentiated payments, thanks to which the payment will be made in equal sums and accrued interest. In this case, the interest rate will be 20% per year.

Income and expenses

Forecasting the annual turnover will take place according to the following scheme.Expected revenue of the enterprise (in dollars):

First working year - 3,700;
Second working year - 8,100;
Third working year - 8,900;
Fourth working year - 9,700;
Fifth working year - 10,700;
Sixth working year - 11,750;
Seventh working year - 12,910;
Eighth working year - 14,195;
Ninth working year - 15,613;
Tenth working year - 17,175.

Estimated costs, taking into account possible inflation (in dollars):

The name of indicators	1 year	2 year	3 year	4 years	5 years	6 year	7 year	8 year	9 year	10 year
Salary	3 307	6 617	7 154	7 746	8 396	9 116	9 898	10 768	11717	12 767
Selling expenses	215	315	346	377	417	458	494	547	605	667
Production costs	133	216	238	262	288	316	348	382	422	465
Administrative expenses	228	374	412	454	498	548	605	667	728	808

Performance indicators

Based on the earlier calculations of taxes, expenses, incomes, possible inflations and other things, an economic model of this enterprise was built, which represents the payback of the project.

This model looks like this:

The planned payback period for a car service business plan will be about ten years;
The net present value of the enterprise will be about 52035.6 dollars;
The payback period for a simple option will be about four years;
The discounted payback period of the project, which includes all possible inflation, is about five years;
The internal rate of return of this enterprise will be sixty percent;
The discounted rate will be about seventeen percent.

Thus, if we consider the break-even point of this entrepreneurial activity, then we can judge a sufficient margin of safety and cost-effective components of a business project. But if there is a sharp decrease in the solvency of the population, then the profitability of the enterprise will go in the negative direction. We hope that our car service business plan will help you in your business, if something is not clear, ask in the comments.

Description of a car service. How to open a car service: the idea of ​​\u200b\u200ba car business