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How to start a cleaning company. Description of goods and services

The cleaning business attracts entrepreneurs with its simplicity, growing demand for the services of this business, prospects and high profitability. A company can be successfully organized both in a metropolis and a small town. If you don't know how to start a cleaning company from scratch, a business plan is the first step in planning your future business strategy.

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Business Description

The cleaning business belongs to the service sector, and the provision of services is one of the most profitable types of commerce in the world. The success of entrepreneurial activity largely depends on demand, and in this field of activity one can not be afraid for its absence. By itself, the idea for business is transparent and understandable even for dummies. The organization of a cleaning company does not require a large amount of investment and time.

Commercial activities for the provision of cleaning services are highly competitive in large cities. However, this niche is practically free in small settlements and towns. For a competent organization of a cleaning company from scratch, a business plan must be written simply and clearly. An example of a good business plan with detailed calculations can be found online for free.

Services

The whole range of cleaning services can be divided into two groups:

services rendered to legal entities;
services provided to individuals.

Searching for clients in the first category is more preferable, since here you can immediately conclude a contract for a large amount of work. But do not write off the work of providing services to individuals. It should also be noted that in the first case, you will be required to invest more funds than in the second. Work in the B2B sector involves the purchase of a large amount of equipment, the purchase of specialized and professional equipment.

All cleaning services can be divided into areas:

General cleaning is usually done once. Most often, it is ordered in apartments after renovation, at industrial facilities, in offices, warehouses, etc.
Regular cleaning of private and commercial property.
Specialized Services. These include: washing windows, dry cleaning carpets, etc.

A novice entrepreneur is recommended for cleaning with the choice of one line of business. It is possible that the company opens to work with a specific client. The client will be one large company with a large amount of work. As a result, the cleaning company will gain invaluable work experience, and less money will be required to organize the company. After the company gets on its feet, it can be developed and expanded the range of services provided.

The set of services should be determined taking into account potential demand. To do this, you need to determine and study your target audience in advance.

Standard Services:

wet cleaning;
spring-cleaning;
cleaning upholstered furniture;
textile cleaning;
window washing;
cleaning after repair;
cleaning entrances;
washing of facades;
cleaning of territories near houses and premises.

Cleaning the premises after renovation Wet cleaning of the apartment Entrance cleaning

Additional services:

garbage disposal;
washing windows of apartments and offices at a height;
cleaning dishes and interior items;
disinfection of premises;
getting rid of mold;
washing clothes and other textiles;
ventilation cleaning;
washing stoves and other household appliances.

High-level window cleaning Room disinfection Ventilation cleaning

Relevance

In the developed countries of the world, the cleanliness industry is a structure with billions in turnover and is represented by hundreds of thousands of firms. The cleaning business is a new and promising area of commercial activity for Russian entrepreneurs; just 20 years ago, no one in the Russian Federation knew about such companies. At the moment, the market for cleaning services remains a free niche. Even in large cities, where there are a fairly large number of cleaning companies, they do not satisfy the demand one hundred percent.

Important points of work

It is important to understand that the strategy of its development depends on the conditions in which the company is expected to operate. Cleaning as a business has its own pitfalls that the owner of the company should be aware of. In order to succeed in the cleaning business, an entrepreneur will need to not only responsibly perform daily work, but also gain the respect of their customers. This is achieved through a high level of professionalism of workers, friendly service, flexible prices, etc.

In a highly competitive environment

Today, the largest number of representatives of the cleaning industry are in large cities, with a population of more than one million people. This is explained by the fact that many potential consumers are concentrated here. The highest density of cleaning firms is observed in the capital of Russia and St. Petersburg. At the same time, the “purity” market in these cities does not fully satisfy the demand.

In a competitive market, it is especially difficult for a young cleaning company to survive. This is due to the fact that it will be more difficult for an entrepreneur to find customers. In such a market, as a rule, there are already well-known and proven companies on the positive side. With a high degree of probability, we can assume that large customers decide to use their services. In a situation of high competition, it is important to immediately get a good order or organize an advertising campaign correctly.

In a small town

In small towns there is minimal competition, but you will have to fight for survival. It is important that you carefully study the market and decide on the target audience. If you have found clients, then you can open a company without hesitation.

Potential customers can be shopping centers, offices, enterprises, apartment buildings, etc. In order to attract them, you will need advertising, a loyal pricing policy, and good reviews about you from your first customers. Future clients should learn about the services your firm will provide. For this, advertising in print media, on local television and on the Internet is suitable.

Franchise work

A cleaning company franchise will help you organize your business right from the very beginning. The franchisor will provide you with all the information you need to create a successful business. From the first days of the company's work, you will receive applications from customers. This will help the big name and reputation of the franchisor, as well as well-placed marketing.

Take a look at the following franchise offers:

"Brothers Chistov";
City Shine;
"Expert Cleaning";
"Empire of services";
"Clean house";
"Mr. Shine";
cleaning alliance;
primex.

The presented franchises pay off in about one year. The amount of necessary investments is from 300 thousand to 1.5 million rubles. To minimize entrepreneurial risk, businessmen are advised to open a franchise business, as the business has a high profitability.

You can get acquainted with the Clean House franchise from the presentation. Filmed by the channel: Franchise Clean House Cleaning.

Description and analysis of the sales market

It is desirable to find the first clients at the stage of business planning. The kind of reputation you earn will determine how the business will develop tomorrow. At the first stage of the functioning of the company, you work for your image, and then the image for you. Thanks to positive reviews about your work, you will easily find new customers.

Potential customers can be found in many ways:

through acquaintances;
make phone calls to various organizations and offer them their services;
send commercial offers.

Ideally, you should find regular customers, not one-offs. Since instability in income generation may lead to the fact that you will not be able to cover your current expenses.

Your customer base may include:

private apartments, cottages, houses;
entrances of apartment buildings and the adjacent territory;
company offices;
parking;
shopping and entertainment centers;
warehouses;
catering places;
professional kitchens;
industrial premises;
territory of industrial production;
various premises after repair or construction.

The target audience

The main consumers of the services of a cleaning company are legal entities. The management of modern enterprises and various organizations is aware that professionals should ensure cleanliness in the premises. And these professionals today are cleaning companies. A competent manager, after analyzing the situation, comes to the conclusion that it is more profitable to outsource cleaning of premises.

Benefits of outsourcing:

savings on wages, purchase of equipment, inventory, etc.;
high quality cleaning;
efficiency in cleaning;
use of modern equipment;
perfectly cleaned premises have a positive effect on the image of the customer's company.

Along with legal entities, the company's services can also be targeted at individuals. It should be noted that such clients are more difficult to find. Since not every person is ready to let an unfamiliar worker into his house for cleaning. If you manage to find such clients, then these are mostly people with high incomes.

In addition to them, we can distinguish:

single men;
old people;
busy people;
people with disabilities, etc.

Competitive advantages

If you decide to open a company in a large city where competition is strong enough, then you should carefully study the local market. You must clearly understand with whom you compete. To do this, it is important to know what exactly your competitors are doing, their strengths and weaknesses. Based on the data obtained, you should correctly formulate a company development strategy, determine the range of services, pricing policy, advertising campaign, etc. The volume of your future orders will depend on how carefully you think over your business strategy.

What you need to know about competitors:

range of services;
price level;
target customers;
customer reviews;
image;
experience;
service quality.

A high level of competition obliges you to provide only high-quality services. Because only in this case you will be able to attract new customers and keep old ones.

To increase your competitiveness, you need to focus on factors such as:

use modern high-tech equipment and inventory;
skilled, cultured and honest workers;
environmental friendliness of the means used;
a wide range of services provided;
the presence of a unique service that your competitors do not yet have.

Operating in a competitive market will not allow you to relax even for a minute. You need to control everything that happens in the market and closely monitor the needs of customers, trying to satisfy them as much as possible.

Advertising campaign

An ideal advertising campaign should be organized in such a way that as a result, as many long-term contracts as possible are concluded with customers. To do this, it is not enough to offer your services by phone or e-mail. You need to organize a set of affordable events to win customers.

To promote a cleaning company, you must:

Actively apply available advertising tools: create a corporate website; distribute booklets and leaflets; publish ads in local media.
Self-critically analyze their activities and add new areas of work.
Meet the requirements of key customers.
You need to be open to communication.
Conduct free consultations.
Sew a uniform for workers and place a company logo on it.
Improve staff qualifications, conduct trainings, briefings, etc.
Special treatment for regular customers. For example, congratulations on holidays.
Develop a loyalty program.

A modern cleaning company is simply obliged to have its own corporate website. It should contain a full description of the services provided, contact information, a loyalty program, and describe the strengths of the company. It is advantageous to distinguish you from your competitors by the function of online ordering services through the site.

What do you need to open?

There are many things to consider when starting your own cleaning company. By strictly following the instructions and rules, it is not difficult to organize a business. An entrepreneur should start by creating a package of documents and registering a company.

Documentation

Your primary task is to determine the legal form for the business. Traditionally, the choice is between LLC and IP. If you are planning to organize a large-scale activity and work with large clients (organizations, enterprises, shopping malls, etc.), then it is better to immediately form an LLC. This organizational form also provides for the possibility of applying a simplified taxation system.

If you plan to work mainly with individuals and do a small amount of work, then an IP organization will suit you. In this case, choose UTII as a form of taxation.

OKVED codes that are suitable for the described business:

74.70.1 - "Cleaning of residential and industrial premises, equipment";
74.70.2 - "Cleaning of vehicles";
74.70.3 - "Performance of activities for the conduct of pest control, disinfection and deratization work";
90.00.3 - "Cleaning the territory and performing similar activities."

At the next stage, you need to register with the funds (pension, health insurance, social insurance, accidents), tax office, etc. You will need to thoroughly study GOST R 51870 2002, which refers to the provision of household services for cleaning structures and buildings.

Room search

At the stage of formation of the company, you can save on rent and organize an office at home. Necessary equipment and inventory will be stored in a storage room or garage. But this is only temporary, ideally the company needs a separate room. It should be divided into office and warehouse.

Requirements

There are no strict requirements for the premises, as clients will rarely visit the office. Mostly the company's specialists will go to the customer's place for cleaning.

The premises require:

low cost;
availability of communications: heating, water, light, sewerage;
security, etc.

Purchase of equipment and inventory

The quality of the services provided and their range depend on the equipment of the company. This is the main cost item for starting a business. The purchase of equipment must be approached individually, since its set depends on the specifics and scale of the company's activities.

A universal set of necessary equipment, inventory and household chemicals (in rubles):

professional vacuum cleaner: 35,000;
floor washing machine: 150,000;
machines for cleaning carpets, furniture, floor coverings, etc.: 100,000;
window cleaning equipment: 50,000;
professional washing machine: 50,000;
car: 400,000;
a set of brushes, rags, napkins, etc.: 30,000;
hair dryer: 25,000;
special form: 30,000;
household chemicals and detergents: 50,000;
computer, printer, office furniture: 100,000;
other equipment, inventory and household chemicals: 30,000.

Carpet and floor cleaning machine Professional vacuum cleaner Window cleaning equipment

Having made a calculation, for an average cleaning company it is necessary to purchase equipment, inventory and detergents in the amount of 1,050,000 rubles. You can save on buying a car, and hire a driver with personal transport. The quality of purchased household chemicals must be first-class. It may also require highly specialized additional equipment. The volume of its client base directly depends on how rich the company's arsenal is with a variety of equipment.

Staff

You will need to assemble several groups of workers who specialize in performing a specific set of operations. For cleaning offices, entrances, kitchens and other premises, it is better to form a team of three to four women aged 20-40 years. And take a man as a foreman. He will be able to manage the cleaning process, solve organizational issues and help lift or bring heavy objects.

The entrepreneur himself or a hired specialist can act as the head of the company. The sales manager will take orders from customers. One driver for the minibus is also required. Accounting is best outsourced.

During the recruitment process, you will most likely encounter the problem of staff turnover. To a large extent, this is due to the fact that the work of a cleaner is not presentable, and young women will try to find a better job. It is very important that workers do not steal from customers. You should pay special attention to whether they have a criminal record, level of education, appearance, etc.

Step-by-step instruction

Summarizing the above, step by step consider the sequence of your actions:

Search for clients.
Studying competitors.
Definition of business concept.
Form a ready-made business plan with calculations.
Company registration.
Advertising campaign.
Personnel selection.
Room selection.
Purchase of equipment and supplies.
Opening of the company and start of work.

Financial plan

To calculate the financial plan, you need to determine the total list of costs for organizing a business. How much money do you need to start a business.

The amount of initial investment in the business consists of (in rubles):

company registration: 30,000;
purchase of equipment, inventory, household chemicals: 1,050,000;
marketing expenses: 50,000;
rent: 40,000;
other costs: 30,000.

As a result, it turns out that 1,200,000 rubles will be required to organize a business.

Recurring expenses

Current expenses (rubles/month):

premises rent: 20,000;
wages of the main workers with accruals (based on five people): 130,000;
salaries of administrative staff with accruals (based on two people): 70,000;
purchase of household chemicals and detergents: 10,000;
marketing costs: 20,000;
utility costs: 10,000;
other costs: 20,000.

As a result, it turns out that regular expenses amount to 280,000 rubles per month.

Opening dates

The calendar work plan is individual in each case. It should be compiled very carefully, without missing a single important point. On average, from the moment of developing a business plan to the start of the company, it takes two to three months.

Risks and payback

Main business risks:

lack of regular customers;
strong competitors;
seasonal nature of ordering a number of services;
staff turnover;
low level of education and upbringing of workers;
the risk that workers will steal from the company's customers.

In order for the listed risks not to turn into minuses, a competent leader is needed. A business can be made profitable, since its payback directly depends on the workload of existing capacities and the number of regular customers. The average payback period for a cleaning company is 8-12 months.

It is believed that apartment cleaning services women are engaged, but men can also be very profitable in this business. This is a very suitable business for those who have limited start-up capital. You will be able to offer your services to housemates, your immediate surroundings, use your own equipment, and start earning income from day one. Absolutely no experience is required for this. Everyone knows how to clean furniture, vacuum carpets, and take out the trash. But you have to ask yourself if you consider this job as prestigious as any other. If you find it humiliating or too hard, it's best not to do it at all.

Always arrive on time. You can arrive a couple of minutes earlier; but if you are a few minutes late, this may adversely affect the possibility of receiving an order. Dress to show that you are a self-respecting businessman. Be confident and kind. You must show that you know your business well and understand the needs and needs of the customer. Do not smoke, even if the customer offers and never accept offers to drink even coffee - until you have a signed contract. After signing the contract, the best thing is to shake hands, thank him and leave. It is acceptable to talk a little with the customer, but do not switch to a familiar tone.

Going to the customer to estimate the cost of work, take with you an order book, carbon paper (or self-copying forms), and a calculator.

Subsequently, provide a separate page in the magazine for each room of the house, apartment or other premises. Enter special instructions and wishes of the client there. Clarifying the details of the work, it is necessary to be methodical and scrupulous. For example: “Did I understand correctly that we should vacuum the carpet (carpets), wipe the furniture, including the coffee table and polish the piano?” Discuss in detail with the customer all the operations in each room. Write everything down on paper. Your meticulousness and scrupulousness will lead to that the customer will place an order, no matter the price Place carbon paper under each page of the document Inspect the room again before leaving the room Ask the customer if he or she has any special requests for the room, and mark everything in the contract Together with the customer, after going through each room, return to the kitchen and sit down at the table.

Get out your calculator and add up the time you estimate it will take to work in all the rooms. Set a working time for each room. If a particular job - like cleaning a carpet - takes 15 minutes for you - this means that the average person will complete it in 30 minutes. Therefore, increase the total time for its execution. For each room separately convert the time in minutes to hours. Add up the times and get the total cleaning and cleaning time for the whole house or apartment. After talking with the customer - evaluate in your mind his financial capabilities.

Since you can do in 4 hours what the average person would take 6 hours to complete, end the conversation by saying: Yes, Mrs. I have no idea how you manage this, but we will remove this problem from you, save your time and give you the opportunity to relax. We can work with you constantly, for example, once every two weeks. It will cost XX rubles per month or XX rubles at a time. I can imagine how tired you are when you come home from work, and then there is a lot of housework that you want to run away from. Now we will take care of everything - we will keep your house clean, ready to receive guests, so you will forget about the tedious work of cleaning and cleaning. We will save you a lot of time, labor and nerves, and we guarantee that you will like our work. Please decide if you want to call us every time or if you prefer a permanent service - then you will save money on a call. Opening the order log, you say: I have free time at 8:30 on Tuesday. We could come in on Tuesdays every week and clean up before you get home from work. The client agrees that 8:30 Tuesday is fine for her. You then ask her if she prefers to pay the bill at the end of each cleaning and cleaning session at home, or on a regular monthly basis. Emphasize that by hiring you on a monthly basis, she will receive a service where every three months you will clean for free.

Now that you have your first client, you need to fill in regular work every day of the month, i.e. need to expand. Expansion means hiring people to work for you, and more work to be done, and therefore more profit. Do not be afraid of this, you already have experience of gradual development. You started your business to make money, right? Expansion means more helpers so you don't have to work to the point of exhaustion. You will be able to successfully engage in this business without even leaving your home. All you need is a phone, a desk and a filing cabinet. As soon as the opportunity arises, immediately hire people to do specific cleaning and cleaning work.

We advise you to hire people to work in teams of two and three people. Two each - for work that does not include washing dishes and washing clothes. Three - for those who perform these works. At first, you can pay them the minimum wage or a little more, and train them to do any job in no more than two hours. After hiring and training a couple of people as an apartment cleaning crew, you need to provide them with uniforms with the name of your company. It's also a good idea to place signs and signs that identify your company on both sides of the cars and minibuses you rent to transport people to work, and later on both sides of cars owned by your company.

Each team must have a leader (foreman) responsible for the quality and performance of the work of this team. The brigade can function as follows. One person cleans the bathroom and does the laundry while another person cleans and polishes the furniture and vacuums. In jobs that do laundry and dishwashing, a third person can do the laundry and finish what was started earlier, then do the dishes and clean the kitchen. With such an organization, the work will be more efficient and the execution will take less time. In the middle of the day, team leaders, together with you, plan a work schedule for the next day, notify the team about this, provide it with equipment and materials for the next day.

The cleaning business (professional cleaning of premises) is gaining more and more popularity. Let's look at how to open a cleaning company.

This business does not require licenses and permits, and the initial stage does not cost very much. So for those who want to open their own business without large investments, a cleaning company may be an ideal option. However, it is necessary to take into account the nuances of this enterprise.

For example, starting a cleaning business from scratch, you can specialize in cleaning industrial premises or apartments after renovation, or regular office cleaning. To find customers, you need to give relevant ads.

And you can first agree with a specific enterprise (shopping or entertainment center) and only after that organize a structure and hire employees.

So every time you need to act in accordance with the environment - the presence of potential customers and competitors. Find your niche in the expanding cleaning market and determine what is more in demand in the area - carpet cleaning or tile washing.

However, in any case, it is necessary to draw up a business plan. Of course, there is a ready-made cleaning services business plan on the Internet, but usually there is not much benefit from it.

What else is attractive about a cleaning company - a business from scratch begins to make a profit with minimal investment. Consider what is needed to get started.

How to open a cleaning business

Registration. It is most convenient for this work to register an LLC.

Licenses and permissions. None, but you should familiarize yourself with GOST for cleaning buildings and structures.

Equipment. In any case, a vacuum cleaner is needed; machine for cleaning carpets (disk); window cleaning kit You also need your own transport to transport equipment and people. In addition, all employees must wear overalls with the company logo.

Staff. The main problem of cleaning companies is staff turnover. It is also necessary to train staff. All office and administrative functions, as a rule, are performed by the founder (director). An accountant can be invited or work part-time.

Simple at first glance, the business contains many conditions that must be taken into account before starting work. It is best to take a Business Youth training course before starting your own business, where you can get practical assistance in starting any projects.

How to recruit staff

Having appeared in Russia in the 90s of the last century, the cleaning industry has become one of the most highly profitable and profitable, and now the profit of cleaning companies in our country is 2-3 times higher than the same indicators abroad. More and more customers use the services of cleaning professionals. If at first these were business centers and banks, then gradually shopping and entertainment centers, industrial enterprises, railway stations, airports and hotels began to join them.

Most cleaning companies are located in metropolitan areas. Many of them have a large staff and a good client base. In small towns, things are different. Cleaning companies there are just beginning to conquer the market, proving their advantage over the current staff of cleaners. But even in the regions, cleaning from professionals is beginning to enter the market thanks to a wide range of services, reasonable prices and modern technologies.

How to start a cleaning business

Before you enter the cleaning services market, you should think about choosing a client base, that is, with whom you will work:

Cleaning services can be provided:

companies and enterprises;
shopping and business centers;
hospitals and clinics;
restaurants and cafes;
housing and communal services;
high and middle income population.

It should be borne in mind that shopping and shopping and entertainment centers bring in the most income, which account for up to 50% of the country's cleaning costs. In second place are hospitals and polyclinics - 18%, in third place - business centers -17%. For the rest of the sector - only 15% of the costs, which means that the income will be small. It follows from this that it is necessary first of all to focus on shopping malls and public institutions.

What services can be provided?

Since the market for cleaning services in Russia has appeared relatively recently, we have less demand for cleaning. Therefore, along with cleaning, cleaning carpets and upholstered furniture, washing windows, you can offer such services as repair and construction services, security of facilities, catering, consulting services, etc. More range of services - more profit. But the costs of starting a business are significant. Therefore, we will try to consider a project that does not require large investments, and which can be quickly recouped.

Business registration: what documents are needed?

It would seem that in order to open a cleaning company, neither special education nor skills are needed. But this is far from the case. If you are not aware of the basics of management and modern innovations in the field of cleaning equipment and cleaning products, it is better to take special courses. They do not require large investments, but they will help a lot in organizing a business. You should also study GOST R 51870-2002 regarding household cleaning services for buildings and structures.

Starting an activity, apply for an individual entrepreneur or register an LLC and choose a simplified taxation system. If your plans include working with legal entities, then the second option is preferable.

The main OKVED code is 74.70. “Cleaning and cleaning of industrial and residential premises, equipment and vehicles” It is necessary to stop on it when processing documents. A certificate for organizing activities is not required, but a standard set of documents for starting a business is required.

Premises and equipment: what is better to choose?

The premises that will be chosen for the office must meet the requirements of Sanepidnadzor and Gospozhnadzor. Enough area of 20-25 square meters. meters, if only there was a place for an office and storage of equipment and detergents. It is necessary to take into account one more detail: how difficult it will be for employees to get to the place of work. Therefore, it is more convenient if the office is located near the city center, from where you can quickly get to any point.

It is better to stop at a new and modern one, although you can use used ones. Start from your means and possibilities. In the modern market, there are enough equipment for cleaning domestic production at affordable prices:

You will need:

scrubbing machine - 70 thousand rubles;
flat MOS - 1.5 thousand rubles;
professional trolley - 7 thousand rubles;
window cleaning equipment - 3 thousand rubles;

In addition, you will need wetter wipes and scrapers - 300 rubles. That is, you can meet the 81,800 rubles. Detergents and cleaning products will cost about 5 thousand rubles per month. We will also need a car to deliver the cleaners to the customer service point.

How to recruit staff

When hiring cleaners, it is worth proceeding from the fact that one employee during the working day is able to clean an area of 500 square meters on average. meters. It is quite possible that two or three people will be enough for you to start. It is desirable that they receive special training. Such services are provided by large cleaning companies. The average cost is 4 thousand per person. But it is easier to train newcomers, who will then work for 10-15 thousand rubles, than to immediately hire qualified personnel.

How much does it cost to open a cleaning company and how much can you earn

Based on the already determined costs, we will calculate how much start-up capital is needed to open a cleaning company.

That is, you can start with an amount of 153,800 rubles. Even if you include wages for employees and taxes in the initial expenses, you will need no more than 250,000 -300,000 rubles to open a cleaning company. The cleaning business pays off in large cities within 8-12 months, in the regions - twice as long. Much, of course, will depend on the frequency of orders and your customers. The highest earnings are given by large five-star hotels, but it is difficult for a beginner to reach such clients, and the requirements for the quality of services for such customers are very high. At the initial stage, it is better to focus on supermarkets, shopping and entertainment and business centers.

How to create an ultra-profitable cleaning company can be found here

It will be much easier to promote a business if you start working on a franchise. One of the most famous franchisors in this area is City Shine, which has been on the market for over 10 years. You can also purchase a Clean House Cleaning franchise. The choice is yours. But if you are determined to open a cleaning services business, you will need a good business plan to help you organize your work in the right way.

Download a business plan for a cleaning company.

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Cleaning companies began to gain serious momentum at the end of the last century. They offer a cleaning service for premises: offices, shopping and entertainment centers. Many people are interested in how to open their own cleaning company from scratch without losing their start-up capital. To clarify, cleaning is a high-tech cleaning, using special equipment led by competent specialists. The cleaning business is great for a young entrepreneur. To open such a business, you do not need serious investments.

Large metropolitan areas are famous for their numerous elite offices, so the services of these companies are in demand. But entrepreneurs who decide to open such a business here will have to face competition. In cities with a small population and offices, employees often clean their jobs themselves. Therefore, directors rarely resort to the services of professional cleaners. Ordinary people, according to statistics, rarely go to a cleaning agency, unless they own a huge house, villa or mansion. But with the right approach, you can open a company and become a favorite in the cleaning business.

First stage

At the start, the cleaning business requires an initial investment. You can set up your business with minimal investment and develop gradually. Or you can invest large amounts of money and immediately rise to the professional level of business. If an entrepreneur has no experience in working with finance, there is a risk of burnout before opening a business. Therefore, you do not need to immediately invest a lot of money, or hire an accountant.

It is recommended to start cleaning apartments and small offices first. It will take no more than 250 thousand to open a business. R. By the standards of elementary investments, this is a modest cost to formalize such an enterprise.

Thus, all the nuances of the position of director are assimilated, and the staff receives the necessary skills for service in the future. The initial fee is spent on the purchase of equipment, paying employees, advertising and unplanned little things.

Before you open your business, talk to potential customers. This will solve the problem of finding a job at the initial stage. Discuss with clients the schedule of cooperation. Poor service will serve as a negative rating, and the reputation of the company will affect success in the future.

The cleaning business does not require licenses, but the quality must comply with the standards of document P 51870-2002. The requirements should be studied before you decide to officially open and register a company.

Legal registration of business

If you plan to start your business from scratch and focus on large premises, you need to use a simplified system in taxation by choosing an LLC. If the goal of the business is cleaning private cottages, houses and apartments, choose an individual entrepreneur.

Before opening a business, you need to choose the direction of the company:

high-tech washing;
specialized type of work: cleaning sofas or carpets from stains. Services are offered less often, so the cost is higher.

Cleaning equipment

Before you open an agency, you need to purchase equipment. It will have to spend most of the start-up capital. The equipment is produced differently: in size, characteristics and cost. But since we are analyzing the company's initial capital of 250 thousand rubles, we will take the minimum prices.

The vacuum cleaner is the most important tool. In this case, not a home analogue is used, but a more powerful instance. The cost of a simple model is from $600.
To collect garbage, you need a trolley with additional functions. Approximate price $250.
The company does not use the usual broom and mop, but uses a flat mop. The cost is $50.
To clean windows and glass, you will need a special kit worth $200 or more. Without it, it is difficult to establish your own cleaning company from scratch, providing quality services.
A machine designed for intensive carpet cleaning starts at $2,500.

If you decide to establish your own cleaning company, you will have to pay a lot of money for the equipment. When working with several employees, you need a couple of tools. As the business develops, buy expensive and powerful equipment. Don't skimp on quality detergents. This investment will pay off, and your business will reach a new level, gaining momentum. In total, at the initial stage of the business, equipment costs 100,000–700,000 rubles. Three factors are included here: the characteristics of the equipment, the supplier, the exchange rate. Luxury brands inflate the cost of goods solely because of popularity, with similar properties, less recognizable to the company. Pay attention to this when buying.

Premises and staff

You have drawn up a business plan, learned how to open a company from scratch and how much capital is required for this. Reviewed and completed all paperwork. Got the right equipment. It's time to get to work.

Significant investments in office rent are not required. This business does not focus on luxury premises, as the cleaning agency has a call function via phone or official website. For starters, 20 square meters is enough. m. Most companies have three rooms. The first is for storing tools, the second is the director's office. The third room is for the manager, accountant and dispatcher who takes the call.

Once you decide to open and formalize a company, you will perform many functions. Over time, you will be able to transfer many cases to the staff. But you will have to recruit staff yourself. The number of workers is based on the principle, one worker is equal to 800 square meters. The most important employees are the cleaners. They are directly involved in the work and contact the client directly. Cleaners are the face of the company.

Employees must have basic skills in operating equipment. If such skills are absent, do not think that they will appear on their own in the future.

The driver is also included in the basic set of workers. A driver is needed to transport cleaners and equipment. Transport (minibus) is also required, which can accommodate people and equipment. We recommend that you find an employee with your car during this period, the purchase of transport will cost the company a round sum. This is important to consider before starting a business officially.

Fixed expenses and financial plan

Many people, when deciding to start their own cleaning business, think that the costs will only be at the beginning. And then they wait for the net profit. But they are wrong. In addition to start-up capital, fixed costs will be required to maintain the company's performance. Let's calculate the funds that will be needed to open a business (in thousands of rubles).

Office rent monthly - 15.
Accountant's salary - 20.
Cleaner - 10. The cleaning system needs three cleaners at the initial stage.
Minibus driver - 20, but if you take into account his personal transport, the cost increases.
Unforeseen costs are everywhere. It costs up to 5. The cost of paying taxes depends on the turnover of the company.

If we translate all the theory that was before and look at the real numbers, we get a cost plan.

Please note that your amount may differ from the one below, since it is almost impossible to calculate all costs and income in advance.

To compile a list of expected profits, you can peep the cost of services in already existing successful cleaning communities (in thousands of rubles).

Furniture cleaning - 40.
Carpet cleaning - 20.
General cleaning - 60.

These examples were taken from the website of a successful cleaning company that has been offering its services for a long time and has a good reputation. Therefore, as a beginner in this field, it is recommended that you set prices lower in order to attract customers.

Let's take for example: for cleaning 1 square meter you get 40 thousand rubles. with 9 workers doing cleaning of the area of 5 thousand square meters. m. Revenue per month of work is 200 thousand. R. We subtract the costs and get a total of 130 thousand net profit. Seventy thousand rubles is an example of real earnings for those who decide to open their own cleaning company. Considering the initial capital, the business will not pay for itself in a month.

Let's sum up.

Summing up, we can say that it is profitable to establish a cleaning business, but the amount of payback depends on your location. In a small town with 2-3 offices, there is no point in such a company, because the demand is minimal.

In a metropolis, it is better to immediately look for potential customers and discuss the cost of services, and after registering a legal entity, sign an agreement.

Business is not easy, the chance that you will avoid problems and immediately get a net profit is minimal. Get ready for difficulties. Only a few will be able to open a business from scratch and develop, because the payback in this area is 1-2 years.